The UPS Store

Reviews

• MG

  Meg Gruber

  Apr 5, 2026
  5.0
  Great staff who work hard especially when the line is long.
• AS

  angela shelton

  Apr 5, 2026
  4.0
  Staff were friendly. Short wait time
• CC

  Chau Cao

  Mar 25, 2026
  2.0
  This ups is extremely slow. The lines are always very long and the last time I was there I was very lucky and there was no one ahead of me. Guess what? I still had to wait the same amount of time as if there was a long line. Why? Because there were three workers there at the counter, but only one was working. The one that was actually working was finishing up something. The other two were laughing and cracking jokes with each other. This is exactly why the lines here are so terrible when there are actually customers. The work culture here is toxic. I always go to the one down the street at Chattanooga if I can. The other one also has a self service Amazon return machine which is so awesome. This one serves more customers so you would think they would have invested in one of those machines. I guess the owner has the same culture as the workers. Makes sense now. Do yourself a favor and go down the street if you can.
• LL

  Lottie

  Feb 19, 2026
  5.0
  Whenever I come here, I always wait for the sweet girl named Benny. She's very helpful and caring. You don't see that in a lot of these kids today. Whatever she's getting paid, she deserves more
• JT

  James Taylor

  Jan 10, 2026
  2.0
  2 stars because they always have lines out the door, plenty of employees, but no one works the counter except one employee. Be prepared to wait!