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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 10221 Krause Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
102 reviews
5 stars
25
4 stars
4
3 stars
3
2 stars
3
1 star
67
- TTTeeNov 4, 20251.0I wish I could give no stars. I sat there with my daughter from 11:15 to 1:55 with the intention to complete her new passport. The black lady at the front said I was going to have to wait because I was a walk-in, and she asked for my daughter’s birth certificate. When I told her I didn’t have it, she said it’d be fine since I had the old passport. I waited for hours and then a white lady with a tattoo on her neck swung open the door and told me and my daughter that we could sit down if we wanted. I tried to explain to her that there wasn’t any space to sit, but she slammed the door on me. When it was finally my turn, she said that I needed a birth certificate since my daughter is thirteen, which I could’ve ran and got if I knew since my house is close.
- JSJanice SSep 30, 20255.0Good services.
- ADAustin DeLongSep 8, 20251.0My package has been sitting up there for a week now, it was supposed to be delivered the 2nd, its the 8th now. Tracking says its just sitting there.
- TYTyler YungmannAug 21, 20251.0I saw my package didn't make it o the truck but was at the carrier facility. All I wanted to do was pick it up and save some time. I waited 1.5hrs while the workers chit chatted or forgot about me or ignored me. They kept telling me incorrect information to get me out of the place. I just wanted to know if it was on a truck or in the back. They told me it was delivered in a Manila envelope, luckily I brought it and it was a different order, not even same tracking I was showing them. The lady was super rude and the post master or person in charge just actually ignored me. Eventually someone from the back cut me off when trying to explain and said that it "doesn't say AU in the tracking status so it's not here yet", great, I'll take that. Come to find out after checking previous orders, none of them say that. All it said was "arrived at Chesterfield carrier" and I KNOW it was there because a different post office confirmed it was!! They DO NOT want to help you. Insult to injury, my update for today on the tracking was "delayed due to carrier issues" and now instead of today or tomorrow, it's delayed 5 business days. I can only assume they "lost" it or I bothered them enough by asking so they "misplaced it". They are the worst here. They somehow made a simple question into a delayed nightmare just by their incompetence
- FPFernando PerezAug 8, 20252.0Their passport photo machine is down... which is fine but they still took the appointment so they sent my wife to the (1) CVS to get the photo done and (2) the library to print the forms. Bon Air's USPS still can service people, why not send people there? She goes back and they all of a sudden CAN print the documents... just not considerate.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 10221 Krause Rd?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations can also take your passport photo.
Do I need an appointment for passport services?
Most Post Offices with passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
Does this location provide passport photo services?
Yes, passport photos are available by appointment using the online scheduler.
What is the cost for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online or apply in person at the Post Office by bringing two valid IDs and a completed application form.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. Check with this specific Post Office for details.
What are the operating hours of the United States Postal Service on Krause Rd?
Monday through Friday, 9:00 AM to 5:00 PM; Saturdays, 10:00 AM to 12:00 PM; closed Sundays.
Are there other nearby Post Office locations close to 10221 Krause Rd?
Yes, Chesterfield Post Office is nearby and also offers postal and passport services, which can be a convenient alternative.
Where can I find photography services near this Post Office for passport photos?
Michael Cope Photography, specializing in pet and general photography services, is nearby and may offer photo services that could complement passport applications.
Are there dining options close to the United States Postal Service at 10221 Krause Rd for customers?
Yes, nearby restaurants include Chan's Restaurant for Chinese and American cuisine, Ay Caramba Mexican Restaurant, and Ledo Pizza, providing convenient dining options before or after your visit.