Brand Certified
United States Postal Service
2.2(110 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
10221 Krause Rd, Chesterfield, VA
23832, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10221 Krause Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
110 reviews
5 stars
26
4 stars
6
3 stars
3
2 stars
4
1 star
71
- VPVera PulleyFeb 4, 20262.02/4/26 - driveway clear - mailbox's flag up on the mailbox - our mail of 9 days still NOT delivered. HAD to stand in line at the PO this morning for about an hour to pick up our Amazon package. Received another message this evening that “couldn’t deliver…” Someone needs to step up and be in charge of the situation! The Pulley’s Chesterfield VA
- JSJade SingletonFeb 4, 20261.0This is the most dreadful, awful post office in the United States of America. They return mail addressed to me constantly citing "address not found." This causes me to have to drive FOUR hours to pick up important documents from a client. No matter what I do, they will not deliver the mail accurately. They ring your door bell, wait 5 seconds and then leave a "we missed you note". It's like they literally hate the public and hate their jobs and hate this country. There used to be some pride in the postal service. This place has absolutely none. Horrific. Just horrific.
- EVEmily VandersydeDec 23, 20251.0Employee lied straight to my face said I could come back to do something. I come back and another woman just kept repeating policy to me while I was visibly crying like some rude robot. 1 lied and 1 very rude. Happy holidays
- FFFrances Williams (FREE)Dec 20, 20254.0Busy but moved along Have patience and give them time.
- DHDonny HarrisDec 12, 20251.0Drivers are lazy and lie about package status. I've lived in my house for 22 years. Never a complaint until the last 6 months and now I've made 5. My driver started leaving Amazon packages ON TOP of the mailbox, or sitting under it. I live on a rural road, so this makes it easy for someone to steal. When I complained, the new driver said "he lives on a blind curve, I can't back out", Dispatch and Main USPS complaint dept determined that was a lie. To try to be helpful, I started parking my cars in such a way that they could come down the driveway and turn around without needing to back up, but nope they still lie about "reasons" why it could not be delivered. I currently have 2 packages with exceptions on them, one 3 days ago claiming there was "Animal Interference" (which is garbage, since I was outside and watched them drive by), and the other went out for delivery, and now is just "Awaiting Delivery" with an exception. No new dates provided even though when I talked to USPS they said it should have been delivered the next day. Trying to call the local branch, gets nowhere, the phone rings endlessly as they refuse to answer. At one point, I heard them pick up the phone just to hang it up right away rather than answer it. I get that Amazon using USPS for package delivery creates extra work, but it's your job, please do it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 10221 Krause Rd?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations can also take your passport photo.
Do I need an appointment for passport services?
Most Post Offices with passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
Does this location provide passport photo services?
Yes, passport photos are available by appointment using the online scheduler.
What is the cost for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online or apply in person at the Post Office by bringing two valid IDs and a completed application form.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. Check with this specific Post Office for details.
What are the operating hours of the United States Postal Service on Krause Rd?
Monday through Friday, 9:00 AM to 5:00 PM; Saturdays, 10:00 AM to 12:00 PM; closed Sundays.
Are there other nearby Post Office locations close to 10221 Krause Rd?
Yes, Chesterfield Post Office is nearby and also offers postal and passport services, which can be a convenient alternative.
Where can I find photography services near this Post Office for passport photos?
Michael Cope Photography, specializing in pet and general photography services, is nearby and may offer photo services that could complement passport applications.
Are there dining options close to the United States Postal Service at 10221 Krause Rd for customers?
Yes, nearby restaurants include Chan's Restaurant for Chinese and American cuisine, Ay Caramba Mexican Restaurant, and Ledo Pizza, providing convenient dining options before or after your visit.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website