The UPS Store

4.1
105 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4697 in Chesterfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Off Hull St Rd - In Hancock Village With The New Walmart, McDonalds - Across Hull St From Woodlake.

Details

  • DeliveryNot available

Location

The UPS Store
7305 Hancock Village Dr, Chesterfield, VA
23832, United States

Hours

Reviews

4.1
105 reviews
5 stars
74
4 stars
7
3 stars
2
2 stars
2
1 star
20
  • TH
    tim hodge
    Oct 30, 2025
    1.0
    Apparently, they have a new policy that prevents you from using a return label barcode from your phone. They want three dollars for you to email it to them in print. Do they not realize the time and amount they are paying their employees to have to check an email and print veraus a simple scan from a phone. Ridiculous policy.
  • DR
    Dean Reid
    Oct 25, 2025
    5.0
    Great friendly, efficient service personnel
  • SR
    Sylvia Randle
    Sep 5, 2025
    5.0
    EXCELLENT CUSTOMER SERVICE!!!!!!
  • MF
    Mindy Flanigan
    Aug 26, 2025
    4.0
    I want to give a 5 but can’t, yet, as a business customer. Staff is all very friendly, helpful and professional to the best of their ability. I say to the best of their ability because of what I will share below. Which is why I hope the owner reads this. This location is in a high growth area where I assume demand for business mailboxes will increase. The store size will become a problem (is a problem during holiday periods) and the lack of store sophistication, particularly for business services, is a problem, compared to other locations. Box renewal reminders and the ease of renewing the box annually is a challenge - really outdated process. I get phone calls but when I call back I get a busy signal often. Renewed over the phone but no method to email me a payment receipt? Last Christmas this store was so overrun they couldn’t find one of my packages until February. Finally, I have always been able to buy stamps for business use at other UPS stores. This location never has any.
  • JJ
    James
    Aug 15, 2025
    5.0
    Seems very well-run - I've had nothing but positive experiences at this location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Chesterfield?

The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.