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United States Postal Service

2.1
(137 reviews)

Business Details

12300 Rock Hill Rd, Chester, VA
23831, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12300 Rock Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12300 Rock Hill Rd, Chester, VA
23831, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.1
137 reviews
5 stars
32
4 stars
5
3 stars
5
2 stars
2
1 star
93
  • DR
    Daniel Rettinger
    Apr 2, 2026
    3.0
    Fair and Balanced? Honest? Arbor Lake apartments in Chester, Virginia.
  • SH
    Silvia Hall
    Mar 16, 2026
    1.0
    Lazy
  • JG
    Julie Grosch
    Mar 16, 2026
    5.0
    I wanted to leave a positive review for Tracy, who had helped me more than once locate a package that was sent to an incorrect post office. She responded to my email same day & explained the situation. She is kind and courteous!
  • IC
    Isaiah Crotts
    Dec 12, 2025
    1.0
    I tried changing my address last month, unfortunately I lost my ID. So I took my birth certificate and the DMV temporary ID to the office since they need identification for address change. They denied it so I patiently waited for my ID to arrive, when it did I took it to this office and the lady working stated at me with a blank face and proceeded to tell me I “needed to check with chesterfield” as if that even makes sense, not to mention this post office is located in CHESTERFIELD.
  • SP
    Stephanie Lynn Whitehurst Pack
    Nov 26, 2025
    1.0
    Rating used to be a 5. For some reason our mail carrier doesn't seem to want to get out of her truck to deliver our packages anymore. We do not have any loose dogs in the yard, though we do have a big white turkey who's not aggressive, and rarely around, she wanders the entire yard. I don't care if the mail carrier leaves the packages on the driveway just so she leaves them here. I have a disabled husband (with cancer) whom I can't leave alone long enough to go to the post office, so I have to drag him along with me. And he's miserable the whole time. BESIDES THAT, I'M TIRED OF DOING HER JOB FOR HER. She's supposed to deliver, not me go get. Defeats the purpose of ordering online and having HOME DELIVERY. We're up to about 6 times now my stuff hasn't been delivered. On top of THAT, she's using excuses that are extremely incorrect (I won't say lies, but it's not far from it). We do not have a gate that requires a code. Our front porch is not inaccessible or unsafe. Our "compound" as the local post office supervisor called our property, is not unsecure. Amazon, FedEx, UPS, and Walmart and other assorted delivery people have ZERO COMPLAINTS. If this mail carrier has a problem with doing this job, I believe she'd better find another one. Something easier. 🤷‍♀️ PS .. the folks who work the counter inside are great. Very nice people. The attitude of the supervisor needs tweaked.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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