Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3353 in Chester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Beckinridge At Route 10 And Route 301.
Details
- DeliveryNot available
Location
Hours
Reviews
4.7
280 reviews
5 stars
255
4 stars4
3 stars
5
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Toni consistently receives high praise for her exceptional customer service, with many customers noting her friendliness, efficiency, and willingness to help.
Staff Professionalism
Customers appreciate the professionalism and helpfulness of the staff, often highlighting their knowledge and ability to assist with various needs.
Mixed Experiences
While many reviews are positive, there are some complaints regarding unexpected costs and a lack of communication about pricing, leading to customer dissatisfaction.
Store Environment
The store is described as clean and welcoming, with a cozy atmosphere that enhances the customer experience.
Quick Service
Customers frequently mention the fast and efficient service, allowing for quick transactions and minimal wait times.
- MRMartha RodgersNov 13, 20255.0Good
- KRKelly RuddOct 28, 20255.0I enjoy going to this UPS store. The employees are pleasant and Toni is always a pleasure to see and it smells like a cozy living room for a UPS store.
- LLLindaOct 21, 20255.0I always receive exceptional customer service from the manager, TONI. She always goes above and beyond. Very professional and is a very nice person.
- MMMazen MakaremOct 14, 20251.0Replying to your response from my previous review below: You said unexpected cost? This was not an unexpected cost. It’s because your employee did not tell me the price upfront and cost me $20. Please take responsibility for your own mistake. You should give me that $20 back, or at least store credit, because it’s your mistake not mine! I should not have paid that $20 and that was my only mistake. But like I said above, I knew that UPS will not do anything about this. That’s a shame. I wanted to call the store and speak with the manager, but I know they will say they can’t do anything about it, so it will be a waste of my time and therefore I will say it here: I went in on Saturday to get a couple of passport documents notarized. The person helping me was so nice (no problems with the customer service at this store), but instead of telling me how much it would cost for the notary (I was thinking it was free), he finished the procedure and then told me it was $20! I know this might not be much to many people, but I lost my job a couple of months ago and have 3 kids, so $20 is a lot for me right now. I unfortunately had to pay it, but had he told me it would be $20, I would have tried other places, like the bank I have a credit card account with, which would have been for free! This really hurt me financially and it’s unfortunate that UPS can’t do anything about it. I hope that the prices will be told to their customers upfront next time. Thank you.
- ARAndre RuffinSep 6, 20255.0Excellent Service. The staff there are very friendly and very helpful. I wish I could give them 10 stars
Frequently Asked Questions About The UPS Store
What services does The UPS Store #3353 in Chester offer?
The UPS Store #3353 in Chester offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #3353 in Chester?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 3:30 PM, and closed on Sundays.
Where is The UPS Store #3353 located?
It is located at 12750 Jefferson Davis Hwy, Chester, VA 23831, USA.
What types of payment does The UPS Store #3353 accept?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #3353 in Chester?
You can contact the store at +1 804-768-8012 or email store3353@theupsstore.com.
Does The UPS Store #3353 have any special offers available?
Yes, they offer special discounts and coupons which can be found on their website under special offers.
Can I get printing and shipping supplies at The UPS Store #3353?
Yes, The UPS Store offers office products, mailing supplies, moving boxes, and stamps & postage for your needs.
Are there any florists near The UPS Store in Chester?
Yes, Tropical Treehouse Florist is nearby and can be a convenient stop for flowers and gifts before or after your visit to The UPS Store.
What nearby places can I visit for dining near The UPS Store #3353?
Central Park Deli is nearby and offers sandwich and delicatessen options, great for a meal or snack when visiting the area.
Are there fitness or wellness centers near The UPS Store in Chester?
Yes, Club Pilates is nearby, providing a great option for fitness activities either before or after your business errands.