Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1100 Battlefield Blvd S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
175 reviews
5 stars
42
4 stars
9
3 stars
3
2 stars
13
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, understaffing, and rude employees.
Mail Delivery Issues
Numerous complaints about mail being delivered to the wrong addresses, packages going missing, and delays in receiving mail.
Staffing Problems
Many reviews highlighted chronic understaffing, leading to long lines and inadequate customer service.
Customer Experience
While some employees received praise for their helpfulness, the overall customer experience was marred by negative interactions and inefficiencies.
LB
Lori Barnhart
4 days ago
1.0
0 stars should be an option. Worst post office on the planet. Customer service is horrendously bad. Lazy staff. Call them and they don't answer the phone. 40 mins. They pick up amd hand up for an entire drive there and arrive no customers there and the person behind the counter is on the phone. Says it's not her job to a swear the phone. Qont get a manager when you insist to speak to the manager he refuses to come out. Government employees. Who do not do their job. Who have 0 customer service skills ans appear vastly incompetent at best. We should be allowed with as much as we pay for postage to choose which post office process our mail
BG
Beach Gold
Feb 18, 2026
1.0
The person behind the counter literally said it’s 4pm I gotta go and closed out with a big line of people. They don’t close until 5. Had to go to a different PO after waiting 30 minutes at this one. Avoid. Very poorly managed.
CB
Colby B
Feb 10, 2026
1.0
Only self serve is open. Only 1 person in the back who is unable to assist anyone and he says that everyone called out of work today. Over an hour long wait to use self serve.
RB
Rebecca Braun
Feb 6, 2026
1.0
Laziest, slowest post office I have ever seen!
KM
Kayleb McCarthy
Jan 9, 2026
1.0
Whoever is the postman or postwomen for the hickory high school area is possibly the worst I've ever had not only do they deliver packages and mail to the wrong houses all the time but they also sometimes will go a week or even two weeks without delivering mail to me. I have federal documents that come in my mail they cannot wait and my mail should not be kept from me for a time period just to have my mailbox completely full when they finally deliver my mail.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 1100 Battlefield Blvd S?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time U.S. passport applications and can also take passport photos, usually by appointment.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the hours of operation for this Post Office?
Monday through Friday from 8:30 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. Closed on Sundays.
How can I reserve a PO Box at this location?
You can search and reserve PO Boxes online at the USPS website and then complete your setup in person at this location.
What is the cost of a passport photo at this USPS?
The current fee for a passport photo is $15.
Are PO Boxes accessible after regular lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access may vary. It's best to check with this Post Office for specific hours.
What nearby services can I visit along with the USPS at 1100 Battlefield Blvd S?
Nearby places include Post Office Great Bridge, Happy Boxes Self Storage, Coastal Poolscapes, and Chesapeake Pediatrics, making it convenient to manage shipping, storage, health, and home needs in one trip.
Is there a nearby convenience store for quick errands before or after visiting the Post Office?
Yes, 7-Eleven is nearby, providing a convenient spot for snacks, drinks, or other essentials when visiting the USPS location.
Are there financial service options close to this Post Office?
Yes, Bitcoin Depot and LibertyX Bitcoin ATM are nearby, offering currency exchange and ATM services.
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