Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1100 Battlefield Blvd S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1100 Battlefield Blvd S, Chesapeake, VA
23322, United States
Hours
Reviews
2.3
166 reviews
5 stars
41
4 stars
9
3 stars
3
2 stars
12
1 star
101
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times due to understaffing, often with only one employee working during busy hours.
Customer Service
Many reviews highlighted poor customer service, with employees displaying negative attitudes and a lack of professionalism.
Mail Delivery Problems
Numerous complaints were made about misdelivered mail, lost packages, and delays in delivery, leading to frustration among customers.
Facility Conditions
The post office was described as poorly maintained, with reports of it being dirty and lacking necessary resources like stamps.
Mixed Employee Experiences
While some employees received praise for their helpfulness and friendliness, many others were criticized for their rudeness and lack of care.
- JTJoseph Teague5 days ago5.0In and out within 5 minutes!
- MCMichelle ColonnaNov 11, 20255.0Jasmine was courteous and helpful. She kept the line moving while keeping the customers smiling.
- KMKevin MulliganNov 10, 20251.0This post office doesn’t bother to close their mailboxes. This is a regular occurrence
- VWVee WOct 28, 20251.0Do not stop here unless you have a minimum of 30 minutes to stand and wait. It's obvious that there aren't enough employees working the counter. I've never seen more than one even when the line is to the door. Also, if you drop letters here, expect them to arrive to the recipient late and postmarked days after you actually dropped them off. If you use the online option to prepay packages so you can drop them off, be prepared that their drop box is always full and they may or may not get scanned in and the tracking system will tell you they're still waiting to receive your package for several days until it finally arrives at a different hub and gets scanned in there. When you go in to ask about it, they'll basically say "Oops. You should have stood in line and paid to ship here". It's clear that the few good employees are overwhelmed and the others don't care about anything. If at all possible, use someone else. UPS is less than 5 minutes away and doesn't have these issues.
- LCL COct 24, 20251.0The ABSOLUTE worst service for many years! Returning mail from PAID FOR PO boxes marked "vacant"... delivering mail to entirely wrong addresses (not even closely named/numbered) and NOW, if you don't have incoming mail at your box on the street, even though you have the flag up indicating OUTgoing mail, they just pass you by! They have broken products, stuffed items so hard into the mail box, it's been bent. Packages from Wisconsin have been delivered through Puerto Rico! Give me a break! And I had an employee tell me (when I complained) that "we don't pay to receive our mail". REALLY?? What was I paying $73 every quarter for po box for??? And then complained to ME that 'sometimes, they don't even get a paycheck'!.. Well, if someone didn't pay me, I would quit and not work there anymore. Ridiculous. I've complained loudly - nothing changes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 1100 Battlefield Blvd S?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time U.S. passport applications and can also take passport photos, usually by appointment.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the hours of operation for this Post Office?
Monday through Friday from 8:30 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. Closed on Sundays.
How can I reserve a PO Box at this location?
You can search and reserve PO Boxes online at the USPS website and then complete your setup in person at this location.
What is the cost of a passport photo at this USPS?
The current fee for a passport photo is $15.
Are PO Boxes accessible after regular lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access may vary. It's best to check with this Post Office for specific hours.
What nearby services can I visit along with the USPS at 1100 Battlefield Blvd S?
Nearby places include Post Office Great Bridge, Happy Boxes Self Storage, Coastal Poolscapes, and Chesapeake Pediatrics, making it convenient to manage shipping, storage, health, and home needs in one trip.
Is there a nearby convenience store for quick errands before or after visiting the Post Office?
Yes, 7-Eleven is nearby, providing a convenient spot for snacks, drinks, or other essentials when visiting the USPS location.
Are there financial service options close to this Post Office?
Yes, Bitcoin Depot and LibertyX Bitcoin ATM are nearby, offering currency exchange and ATM services.