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United States Postal Service

2.2
(175 reviews)

Business Details

1100 Battlefield Blvd S, Chesapeake, VA
23322, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1100 Battlefield Blvd S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1100 Battlefield Blvd S, Chesapeake, VA
23322, United States

Hours

Reviews

2.2
175 reviews
5 stars
42
4 stars
9
3 stars
3
2 stars
13
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, understaffing, and rude employees.

Mail Delivery Issues

Numerous complaints about mail being delivered to the wrong addresses, packages going missing, and delays in receiving mail.

Staffing Problems

Many reviews highlighted chronic understaffing, leading to long lines and inadequate customer service.

Customer Experience

While some employees received praise for their helpfulness, the overall customer experience was marred by negative interactions and inefficiencies.
  • LB
    Lori Barnhart
    4 days ago
    1.0
    0 stars should be an option. Worst post office on the planet. Customer service is horrendously bad. Lazy staff. Call them and they don't answer the phone. 40 mins. They pick up amd hand up for an entire drive there and arrive no customers there and the person behind the counter is on the phone. Says it's not her job to a swear the phone. Qont get a manager when you insist to speak to the manager he refuses to come out. Government employees. Who do not do their job. Who have 0 customer service skills ans appear vastly incompetent at best. We should be allowed with as much as we pay for postage to choose which post office process our mail
  • BG
    Beach Gold
    Feb 18, 2026
    1.0
    The person behind the counter literally said it’s 4pm I gotta go and closed out with a big line of people. They don’t close until 5. Had to go to a different PO after waiting 30 minutes at this one. Avoid. Very poorly managed.
  • CB
    Colby B
    Feb 10, 2026
    1.0
    Only self serve is open. Only 1 person in the back who is unable to assist anyone and he says that everyone called out of work today. Over an hour long wait to use self serve.
  • RB
    Rebecca Braun
    Feb 6, 2026
    1.0
    Laziest, slowest post office I have ever seen!
  • KM
    Kayleb McCarthy
    Jan 9, 2026
    1.0
    Whoever is the postman or postwomen for the hickory high school area is possibly the worst I've ever had not only do they deliver packages and mail to the wrong houses all the time but they also sometimes will go a week or even two weeks without delivering mail to me. I have federal documents that come in my mail they cannot wait and my mail should not be kept from me for a time period just to have my mailbox completely full when they finally deliver my mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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