United States Postal Service

2.8
52 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3810 Indian River Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3810 Indian River Rd, Chesapeake, VA
23325, United States

Hours

Reviews

2.8
52 reviews
5 stars
19
4 stars
4
3 stars
3
2 stars
2
1 star
24
  • DW
    Dale White
    Jul 4, 2025
    1.0
    The delivery drivers can't even help you out if you clearly leave a bag and a simple note asking to put a valuable and fragile box that says keep dry in it when they know rain is possibly expected during the day. I hate that usps is what most mail comes through by default. I will be going in Monday with pictures and filing for an insurance claim on the package and hopefully getting all my money back. Choose UPS or FEDEX to deliver any of your packages!
  • WM
    Whit Miller
    Jan 28, 2025
    5.0
    Jason is one the best customer service employees period, he just happens to work here. I came in during the lunch rush & he was patient, informative, caring & efficient. One of the customers tried to tip him bc of how he was, & he declined & stated “we get offers for tips all the time” but I have a feeling the “we” is simply “he.” No shade to any of his coworkers, I’ve not met any of them so they very well may, he just has a grace with customers that is to be admired.
  • MS
    Marilynn Shafer
    Nov 18, 2022
    2.0
    Wrong mail, wrong pol no mail most days. Been at my address 25yrs. Ppl in my neighborhood are bringing my mail from other streets
  • MP
    meghan pittman
    Nov 19, 2019
    1.0
    Very rude customer service. Have been there several times and had the same man "pierre" be very rude and belittling. Very offended by the way he talked to me. I will for now on drive out of my way to avoid this location
  • MM
    Mark Moore
    May 18, 2018
    1.0
    Postman will only deliver what fits in the mailbox. Anything else he refuses to deliver cause that means he has to get out of his mail truck. The post man has gone so far as to pull up. Deliver mail. Put a notification in the mail box saying he couldn’t deliver a package cause of our dog. Our dog was inside and my wife was standing on the front porch. He couldn’t deliver the package because he couldn’t be bothered to stand up out of his truck. When I spoke to the post master at this location, they responded with “Oh sounds like you got one of the lazy ones. That sucks.” And then got told there was nothing they could do.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.