The UPS Store

Reviews

• FM

  Fotini MK

  Feb 21, 2026
  1.0
  Customer service and printing is handled incredibly poorly
• MS

  Micah Simonson

  Dec 30, 2025
  1.0
  Change your store name to Amazon's shipper. Went to print 2 pieces of paper. stood in a 10 minute line to be told "just log in and pay at the computer". Car reader didn't work, got back in line. Printed my pages and asked "Is the cardstock included" got told "no, not if you paid over there". Back in line! Seriously, change your name. You no longer "print, ship, copy" its just an Amazon Cog.
• MD

  Mark Dippel

  Dec 16, 2025
  5.0
  This location is great…they are always fully staffed and they can get customers in and out highly recommend
• DW

  Donald Wooten

  Dec 12, 2025
  5.0
  Excellent customer service and great attitude
• RS

  Robert Selfridge

  Nov 1, 2025
  5.0
  In today’s market I am making more purchases online than ever. However with that, the need to make a return for a purchase has also increased. The UPS Store located off of Hanbury Rd in Chesapeake, VA is my go to. Not only are the employees there very professional, they are also equally friendly. My last visit there was to make a return of three dresses my wife had tried as she was looking for attire for our daughter’s wedding. The week prior to this visit, we made a return for my youngest daughter for the same reason, however the UPS worker said that they needed to scan each individual dress being returned and had to open our sealed box.. no big deal. She scanned each dress, retaped our box and made sure that our shipping label wasn’t damaged … so in an effort to assist this return, we had not sealed the box and made sure all tags were easily accessible for scanning. Our UPS worker was so grateful for our attention to detail. She thanked us and smiled. I love this UPS Store. Lines move quickly and every employee that works there do their very best to provide outstanding service.