Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5827 in Chesapeake offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hanbury Village Shopping Center (Between Harris Teeter And Petco Chesapeake).
Details
- DeliveryNot available
Location
Hours
Reviews
4.3
307 reviews
5 stars
246
4 stars
5
3 stars
6
2 stars
17
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
The majority of reviews highlight excellent customer service, with staff being described as friendly, helpful, and efficient.
Efficiency
Customers frequently mention quick service and minimal wait times, even during busy periods.
Staffing
The store is well-staffed, allowing for efficient processing of customers and reducing wait times.
Mixed Experiences
While many reviews are positive, there are a few negative experiences regarding individual staff behavior and service quality.
- MSMicah SimonsonDec 30, 20251.0Change your store name to Amazon's shipper. Went to print 2 pieces of paper. stood in a 10 minute line to be told "just log in and pay at the computer". Car reader didn't work, got back in line. Printed my pages and asked "Is the cardstock included" got told "no, not if you paid over there". Back in line! Seriously, change your name. You no longer "print, ship, copy" its just an Amazon Cog.
- MDMark DippelDec 16, 20255.0This location is great…they are always fully staffed and they can get customers in and out highly recommend
- DWDonald WootenDec 12, 20255.0Excellent customer service and great attitude
- RSRobert SelfridgeNov 1, 20255.0In today’s market I am making more purchases online than ever. However with that, the need to make a return for a purchase has also increased. The UPS Store located off of Hanbury Rd in Chesapeake, VA is my go to. Not only are the employees there very professional, they are also equally friendly. My last visit there was to make a return of three dresses my wife had tried as she was looking for attire for our daughter’s wedding. The week prior to this visit, we made a return for my youngest daughter for the same reason, however the UPS worker said that they needed to scan each individual dress being returned and had to open our sealed box.. no big deal. She scanned each dress, retaped our box and made sure that our shipping label wasn’t damaged … so in an effort to assist this return, we had not sealed the box and made sure all tags were easily accessible for scanning. Our UPS worker was so grateful for our attention to detail. She thanked us and smiled. I love this UPS Store. Lines move quickly and every employee that works there do their very best to provide outstanding service.
- RBRobert BeckOct 31, 20255.0Excellent customer service and ensuring I was aware of the most cost effective solution to my shipping needs
Frequently Asked Questions About The UPS Store
Where is The UPS Store #5827 located in Chesapeake?
The UPS Store #5827 is located at 237 Hanbury Rd E, Ste 17, Chesapeake, VA 23322, USA, in the Hanbury Village Shopping Center between Harris Teeter and Petco Chesapeake.
What are the operating hours of The UPS Store in Chesapeake?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
What services does The UPS Store #5827 offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access services.
Does The UPS Store #5827 accept credit card payments?
Yes, The UPS Store accepts American Express, Discover, MasterCard, Visa, as well as cash, checks, Apple Pay, Android Pay, and Samsung Pay.
Can I use mailbox rentals and shipping supplies at this location?
Yes, The UPS Store provides mailbox rentals and stocks shipping supplies including moving boxes and stamps.
Is The UPS Store #5827 locally owned and operated?
Yes, this location is locally owned and operated, dedicated to helping the Chesapeake community with their shipping and printing needs.
What special offers are available at The UPS Store #5827?
You can save big with special offers and coupons available through their website for various services and products.
Which nearby stores can I visit together with The UPS Store for my pet and grocery needs?
Petco and Harris Teeter are nearby stores where you can shop for pet supplies and groceries conveniently near The UPS Store.
If I'm moving, how can nearby businesses help me along with The UPS Store services?
Helping Hands Moving Company near The UPS Store offers moving and storage services, making it easy to handle your move and shipping needs in one area.
Where can I get a coffee or a snack near The UPS Store while waiting for my packages?
The Skinny Dip Frozen Yogurt Bar and Starbucks are nearby options where you can enjoy coffee or a treat near The UPS Store.