Brand Certified

The UPS Store

3.4

(172 reviews)

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Business Details

732 Eden Way North, Chesapeake, VA

23320, United States

(757) 424-5326

https://locations.theupsstore.com/va/chesapeake/732-eden-way-north

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #5326 in Chesapeake offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

DeliveryNot available

Location

The UPS Store

732 Eden Way North, Chesapeake, VA

23320, United States

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Hours

Monday8:30 AM - 7:00 PM

Tuesday8:30 AM - 7:00 PM

Wednesday8:30 AM - 7:00 PM

Thursday8:30 AM - 7:00 PM

Friday8:30 AM - 7:00 PM

Saturday9:00 AM - 3:30 PM

Sunday10:00 AM - 3:00 PM

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-10-12Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

3.4

172 reviews

5 stars

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1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant decline in customer service quality, with many customers reporting rudeness and unhelpfulness from staff.

Package Handling

Numerous reviews mention lost or damaged packages, leading to frustration and distrust in the store's handling of shipments.

Mixed Experiences

While some customers praise the helpfulness and efficiency of certain staff members, others report negative experiences, suggesting inconsistency in service quality.

Operational Issues

Customers have noted problems with store hours, including early closures and lack of staff availability, leading to inconvenience.

RD
Robert Dussia
5 days ago
5.0
I went in to do an Amazon return and also ship a package. The staff were very fast and efficient, and had me in and out of the store with 5 to 10 minutes at the most. They handled everything in a very pleasant and friendly manner. Would definitely visit the location again for my shipping needs.
DN
David Newman
Feb 17, 2026
5.0
Excellent knowledgeable staff! Extremely helpful and polite! Love this store!
CL
Charlene LeBlanc
Feb 10, 2026
1.0
Store closed early today. I walked outside to tape my box that I just bought because the cashier kept changing her mind on what price she was going to charge me ($15 dollar swings) even after weighing everything several times and having the zip code and measuring everything. As I was taping the box up at my car (since I had to use my own tape) they closed the doors 10 minutes early... Knowing I was right outside taping my package. So frustrating.
KC
Kris C
Jan 29, 2026
1.0
FIL left his hearing aid after visiting for a couple of days. Since he uses it for his daily and normal routine, husband paid more than $100 for an overnight shipping. Its supposed to be a guarantee next day arrival but he didn’t receive it 2 days later which basically is a normal shipping for USPS that would’ve cost $15. Husband called customer service but they said he has to contact the store directly, and so he did and they said they were gonna look into it. NEVER heard back. WHAT A SCAM.
SL
Samantha Lauffer
Jan 22, 2026
1.0
I had a package return and after looking at it closer , whoever did my checkout added a name to the address of company the package was supposed to receive i did not authorize, this person's name to be attached to my shipping label.And they tried to say that I had to pay again to have it shipped , even though I did not add that person's name. And the manager old woman with white hair was very rude about it. YOU WILL NEVER RECEIVE MY BUSINESS AGAIN