Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5326 in Chesapeake offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
160 reviews
5 stars
90
4 stars
6
3 stars1
2 stars
6
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unhelpful interactions.
Efficiency
Several customers noted quick and efficient service, with many being able to complete their transactions in a short amount of time.
Package Handling Issues
Numerous complaints were made about lost packages and poor handling, leading to significant customer dissatisfaction.
Inconsistent Experiences
Customers reported varying experiences, with some having positive interactions while others faced significant issues, indicating inconsistency in service quality.
Notary Services
There were complaints regarding notary services, including high fees and lack of proper documentation.
- RRRebecca RatusnikNov 16, 20255.0Ty at the Eden Way store was incredibly helpful as I was shipping a cooler of perishables with dry ice! He explained how to pack it safely and really went above and beyond to help ensure it arrived frozen. It got there still frozen solid next day delivery! So grateful! This isn’t my closest ups store, but I’d gladly drive further to work with the Eden way team because the service is much better than my local stores! Thank you!
- GSGaye SauvagerNov 7, 20255.0Quick stop
- DZDonna ZimmermanOct 28, 20252.0My experience was terrible to start with price was ridiculous and then in the process my items were gone through transit nothing but an empty box what kind of employees are they hiring will not go back to any UPS store again
- KWKarma isn’t so wellOct 18, 20255.0Neriah was super helpful and super friendly helped me throughout the process and make it super easy to return my package super fast and efficient i left the store within 5 mins
- ACAaron COct 7, 20251.0If I could give negative stars I would. This place has some weird stuff going on. No one knows there Job . Customer service is terrible and the manager only exist sometimes. Worst ups store ever . I'll take my business 10 min further to great bridge ups where they care !
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5326 in Chesapeake offer?
The UPS Store #5326 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and small business services.
What are the regular business hours for The UPS Store #5326?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:30 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #5326 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store #5326 observe holiday hours?
Yes, the store may have different hours or be closed on holidays. For example, it is closed on November 27, 2025, and December 25, 2025, but open with regular hours on November 11, 2025.
What payment methods are accepted at The UPS Store #5326?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I access shipping supplies and office products at The UPS Store #5326?
Yes, they offer office products, mailing supplies, moving boxes, and stamps & postage.
How can I contact The UPS Store #5326 by phone or email?
You can call them at +1 757-424-5326 or email store5326@theupsstore.com.
Is there a nearby restaurant where I can eat before or after visiting The UPS Store?
Yes, Sal's Famous NY Pizza, a pizza and chicken wings restaurant, is nearby and makes a convenient dining option.
Are there any local beauty salons near The UPS Store #5326?
Yes, Resilience Beauty Bar and Kat Nails & Spa are nearby beauty salons where you can relax before or after your visit.
Are there services nearby for document shredding apart from The UPS Store?
Yes, Shred Nations, a shredding service and professional business, is located nearby if you need additional shredding options.