The UPS Store

4.5
197 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5522 in Chesapeake offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To The Original Mattress Factory.

Details

  • DeliveryNot available

Location

The UPS Store
4240 Portsmouth Blvd, Chesapeake, VA
23321, United States

Hours

Reviews

4.5
197 reviews
5 stars
163
4 stars
6
3 stars
4
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Lydia, Jamylah, and Keelan.

Efficiency

Customers frequently noted quick service and ease of transactions, with many reporting minimal wait times and efficient handling of their needs.

Mixed Experiences

While many reviews highlighted positive interactions, there were significant complaints regarding poor handling of fragile items and negative experiences with management.

Store Environment

The store was described as organized and clean, contributing to a pleasant shopping experience for many customers.

Accessibility Issues

Some customers expressed frustration with long lines and slow service during busy times, indicating a need for better staffing or management during peak hours.
  • DH
    DORLEEN H.Crews
    4 days ago
    5.0
    Very kind my GPS,send wrong directions, I called was right across the street Very nice customer services
  • SV
    Sharon “ONE METAPHYSICAL MIND” V
    5 days ago
    5.0
    As soon as I walked into the store on Portsmouth Blvd. I was immediately greeted and was shown what register to go to. My time in the store was very quick with great customer service. Thank you for assisting me.
  • DS
    Deborah Sawyer
    6 days ago
    5.0
    They were fast and efficient
  • BB
    buurmanz
    Nov 14, 2025
    5.0
    Quick and easy returning process with respectful customer service.
  • ES
    Erika Sage
    Nov 4, 2025
    5.0
    The staff at this UPS Store are always amazing! Every time I walk in, I’m greeted with a smile and a warm “hello.” They’re cheerful, friendly, and genuinely helpful no matter what I need—whether it’s shipping, printing, or just dropping something off. It’s such a pleasant experience every single visit, and it really makes a difference. You can tell they truly care about their customers!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5522 in Chesapeake offer?

The UPS Store #5522 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.