Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1155 Seminole Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Delivery Issues
Numerous complaints about lost packages, delayed deliveries, and inaccurate tracking information.
Operational Efficiency
Customers report long wait times, understaffing, and slow service, particularly during peak hours.
Communication Problems
Many customers expressed frustration with the lack of phone support and unresponsive management.
Mixed Experiences
While some customers had positive interactions, many others reported significant dissatisfaction with the overall service.
GS
Gabriela Stanard
Nov 8, 2025
1.0
The lady assisting me was extremely unhelpful and very rude. Terrible customer service.
JJ
J
Oct 6, 2025
1.0
I came to drop off two packages. One was my own box that I taped up, and the other was a Priority box. I thought, because I purchased the Priority box at the post office, that I would get a little sleeve to adhere the label to. Semonia, the representative assisting me, told me that we have to have packages taped and ready, “but this time, we’ll do it for you.”
I responded, “Thank you, I appreciate it, and I appreciate you clarifying that for me.” To which she responded, “You already knew this.” I replied that no, I did not, and that it’s best never to assume anything and to be nice to others.
She then skipped over the screen that asks, “Were you treated with courtesy and respect?” — no, I was not. She was extremely unprofessional and didn’t scan in my second package until I went back in and asked for the receipt with tracking of my own package I had taped up.
There is a reason this location has substandard reviews. Be kind and professional and hopefully they can turn it around.
KR
Kathleen Rigney
Aug 9, 2025
5.0
❤️
RK
R Krytusa
Aug 7, 2025
1.0
Horrible Post Office. To know tax-paying dollars goes to such a horrible operation with horrible support, is a shame. Thanks for losing my package and then not having half-decent service to fix the situation.
II
Ian
Jul 28, 2025
1.0
My package was suppose to come in today cause it needed to be sign for and a priority and this place is a joke. My package leaves from Richmond to go here when all they had to do was drop it off at the louisa post office. Never again will I get priority usps again worse experience ever. They a joke
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service location at 1155 Seminole Trail?
You can send mail, ship packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this USPS location.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and mostly offers passport photo services as well. You need to complete and print your application before applying.
Do I need an appointment to use the passport services here?
Most passport services at this location require scheduling an appointment online. Limited walk-in hours may also be available at select locations.
What is the cost for a passport photo at this USPS?
The standard fee for a passport photo at USPS is $15.
Can I rent a PO Box online and pick it up at this Post Office?
Yes, you can search for and reserve a PO Box online and then complete your setup by visiting this USPS location in person.
What are the lobby access hours for PO Boxes at this USPS location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with the local Post Office for specific lobby hours.
Is the United States Postal Service at 1155 Seminole Trail currently open?
This USPS location is closed daily, with no open hours listed.
Are there dining options near the USPS location where I can eat before or after my visit?
Yes, nearby dining options include Hibachi Grill & Supreme Buffet, China King Buffet, Plaza Azteca Mexican Restaurant, and Cajun Pier Seafood Boil & Grill, offering various cuisines for a meal near the Post Office.
If I need to create or update a website, is there a service near the USPS location that can help?
Yes, Blue Cloud Studio nearby offers web design and business advertising services that might assist customers with website needs.
How can local customers benefit from nearby community services when visiting the USPS at 1155 Seminole Trail?
Customers can access support services like counseling at Mr Love...No Ego or non-profit assistance at VA 27-9 Vets Of The Valley nearby, providing valuable resources alongside their USPS visit.