Brand Certified
United States Postal Service
1.8(266 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1155 Seminole Trl, Charlottesville, VA
22906, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1155 Seminole Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
1155 Seminole Trl, Charlottesville, VA
22906, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
266 reviews
5 stars
47
4 stars
6
3 stars
5
2 stars
10
1 star
198
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Frequent reports of delayed, missing, or misdelivered mail and packages, with some customers experiencing weeks without delivery.
Customer Service
Mixed experiences with staff; while some customers report friendly and helpful service, many others describe rudeness, unprofessionalism, and inefficiency.
Operational Efficiency
Customers express frustration over long wait times, understaffing, and poor management leading to service delays.
Inconsistent Experiences
While some customers have had positive interactions, the overall sentiment leans towards dissatisfaction with service reliability and accountability.
- AAAhmadzaiFeb 12, 20261.0Their service is terrible. Long wait and unfriendly service. Really disappointed
- KHKarla HernandezFeb 4, 20261.0If I could zero stars I would. The mail service center in Charlottesville, VA is just awful. We have not received mail in over a week. I will give them a pass for a few days while the weather was not great, but now it is well beyond the point of bad weather it is pure laziness and nothing but excuses for what they deem as bad weather. Our mail carrier is lazy and does not care. He walks the neighborhood talking on his phone and only delivers to a couple of streets. UPS, FedEx, Grubhub, Uber Eats can all deliver to my neighborhood but USPS cannot? I just don't get it.
- ZJZane JohnsonDec 17, 20251.0You guys suck.
- GSGabriela StanardNov 8, 20251.0The lady assisting me was extremely unhelpful and very rude. Terrible customer service.
- JJJOct 6, 20251.0I came to drop off two packages. One was my own box that I taped up, and the other was a Priority box. I thought, because I purchased the Priority box at the post office, that I would get a little sleeve to adhere the label to. Semonia, the representative assisting me, told me that we have to have packages taped and ready, “but this time, we’ll do it for you.” I responded, “Thank you, I appreciate it, and I appreciate you clarifying that for me.” To which she responded, “You already knew this.” I replied that no, I did not, and that it’s best never to assume anything and to be nice to others. She then skipped over the screen that asks, “Were you treated with courtesy and respect?” — no, I was not. She was extremely unprofessional and didn’t scan in my second package until I went back in and asked for the receipt with tracking of my own package I had taped up. There is a reason this location has substandard reviews. Be kind and professional and hopefully they can turn it around.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Brand Certified Facts from United States Postal Service
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