Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0584 in Charlottesville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Just North Of Hydraulic Rd Intersection On Rt 29 North.
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.3
149 reviews
5 stars
78
4 stars
5
3 stars
3
2 stars
5
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and dismissive.
Efficiency
Many customers noted long wait times and slow service, particularly during busy periods, despite some employees being efficient.
Pricing Issues
Several reviews mentioned dissatisfaction with pricing, including unexpected charges for services like printing labels.
Notary Services
Notary services received negative feedback, with reports of poor service and lack of accountability from staff.
Overall Experience
While some customers had positive experiences and praised the store, others expressed frustration and disappointment, leading to a polarized perception of the store.
- CHcarla harrisNov 17, 20251.0How can you charge your customer to return a package to Amazon when you have a free return label? That would be called fraud or stealing. Would it not fall under that category?
- DRDaisy RojasNov 13, 20251.0Went to this UPS twice today and waited in line 45min both times without being able to ship my item . It all started when the owner or manager told me that I couldn’t ship the crossbow case without specialty box packaging. And he told me they wouldn’t do the packing for me. I told him I would wrap it myself and bring it back. I went to Home Depot, Lowe’s and finally UHaul who gave me boxes and tape and helped me wrap it. Then I learned from another person that actually the crossbow case was fine for shipping with just a packing label and no box at all. Went back to UPS again and waited in line all over again. After another long wait I watched the same guy tell numerous people he couldn’t ship their packages for various reasons. When I finally got to the front I told him I had done what he said and wrapped the package even though I learned that it never needed to be in a box at all since it was already in a locked case. He said he never told me that. By this time my phone went dead and of course the address was in the phone. I stepped out of line to charge the phone to get the address. Meanwhile he took the next customer in line. A minute later I got the address and told him so. He then rudely told me he was helping other customers and he wouldn’t be helping me. I told him that wasn’t fair since i had already been there twice and not gotten any help. He then told me he wasn’t going to speak to me anymore and to leave the store. So after spending all day on a wild goose chase and dragging around my son’s package from his best friend who’s passed away, that’s how I was treated. I think the guy was just trying to get rid of anyone who had a package he didn’t want to deal with. Unbelievably rude.
- OMolamide mustaphaNov 6, 20255.0Efficient, fast and customer friendly
- RMRob MOct 15, 20255.0Carie was absolutely amazing assisting me with returning Verizon Internet Equipment that I needed exchanged!! She had incredible customer service & I truly appreciated her patience and willingness to go above & beyond! True asset to this UPS Store which is always busy however extremely efficient! Thanks 😊
- RARuhail AndrabiSep 30, 20251.0Honestly, this is one of the worst UPS stores I’ve ever dealt with. I was charged $38 to send a package to Texas, and it came back because the guy forgot to include the house number. The mistake was completely on their end—he even wrote down the info himself—but they still refused to refund me. What a shame!
Frequently Asked Questions About The UPS Store
What services does The UPS Store Charlottesville offer?
The UPS Store Charlottesville provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store Charlottesville located?
It is located at 977 Seminole Tr, Charlottesville, VA 22901, just north of the Hydraulic Rd intersection on Rt 29 North.
What are the regular business hours of The UPS Store Charlottesville?
The store is open Monday to Friday from 8:00 AM to 7:00 PM and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Is The UPS Store Charlottesville open on major holidays?
The store is closed on November 27, 2025, and December 25, 2025. It operates regular hours on other holidays like November 11, 2025, and December 31, 2025.
What payment methods are accepted at The UPS Store Charlottesville?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store Charlottesville provide free Wi-Fi and wheelchair access?
Yes, the store offers free Wi-Fi and has a wheelchair accessible entrance.
Can I find nearby real estate services when visiting The UPS Store?
Yes, Results Real Estate is located near The UPS Store, making it convenient if you need real estate assistance alongside your shipping or printing needs.
Are there any recreational attractions near The UPS Store Charlottesville?
Blue Ridge Mountain Guides, a rock climbing spot and amusement area, is nearby, which could be a great place to visit before or after handling your business tasks at The UPS Store.
Where can I find local shredding services near The UPS Store?
Shred Nations, offering shredding services, is located nearby and can be an alternative or complement to The UPS Store's document shredding services.
How can nearby hotels like Hampton Inn Charlottesville be useful when visiting The UPS Store?
If you're visiting The UPS Store from out of town, nearby accommodations such as Hampton Inn Charlottesville provide convenient lodging options close to the store.