Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0584 in Charlottesville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Just North Of Hydraulic Rd Intersection On Rt 29 North.
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.3
154 reviews
5 stars
83
4 stars
5
3 stars
3
2 stars
5
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff behavior; some praised helpfulness and efficiency, while others reported rudeness and dismissiveness.
Efficiency
Customers noted that service can be quick and efficient, especially during busy times, but long wait times and understaffing were also common complaints.
Parking Issues
Limited parking availability was frequently mentioned as a significant inconvenience.
Pricing Concerns
Several customers expressed dissatisfaction with pricing practices, including unexpected charges for services like printing labels.
- BCBruce CharlesDec 30, 20255.0Efficient and professional.
- ABAzurae BurdettDec 28, 20255.0I would like to thank Jason B for his assistance in helping me out with packing and sending my Christmas gifts! It was a busy day and the line was long yet he had a calm demeanor and great positive spirit. I appreciated his help so much!
- SCSamatha Clever-JonesDec 27, 20251.0Parking is horrible (only a few spots shared with the other stores) and the few times I have used this location, my Amazon packages never made it back to Amazon.
- LSLaura SutherlandDec 21, 20255.0On the last Saturday before Christmas, half an hour before closing, there were three associates moving customers through quickly and pleasantly. They offered options for shipping and verified all information so that the packages could move through the system as quickly as possible.
- DRDaisy RojasNov 13, 20251.0Went to this UPS twice today and waited in line 45min both times without being able to ship my item . It all started when the owner or manager told me that I couldn’t ship the crossbow case without specialty box packaging. And he told me they wouldn’t do the packing for me. I told him I would wrap it myself and bring it back. I went to Home Depot, Lowe’s and finally UHaul who gave me boxes and tape and helped me wrap it. Then I learned from another person that actually the crossbow case was fine for shipping with just a packing label and no box at all. Went back to UPS again and waited in line all over again. After another long wait I watched the same guy tell numerous people he couldn’t ship their packages for various reasons. When I finally got to the front I told him I had done what he said and wrapped the package even though I learned that it never needed to be in a box at all since it was already in a locked case. He said he never told me that. By this time my phone went dead and of course the address was in the phone. I stepped out of line to charge the phone to get the address. Meanwhile he took the next customer in line. A minute later I got the address and told him so. He then rudely told me he was helping other customers and he wouldn’t be helping me. I told him that wasn’t fair since i had already been there twice and not gotten any help. He then told me he wasn’t going to speak to me anymore and to leave the store. So after spending all day on a wild goose chase and dragging around my son’s package from his best friend who’s passed away, that’s how I was treated. I think the guy was just trying to get rid of anyone who had a package he didn’t want to deal with. Unbelievably rude.
Frequently Asked Questions About The UPS Store
What services does The UPS Store Charlottesville offer?
The UPS Store Charlottesville provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store Charlottesville located?
It is located at 977 Seminole Tr, Charlottesville, VA 22901, just north of the Hydraulic Rd intersection on Rt 29 North.
What are the regular business hours of The UPS Store Charlottesville?
The store is open Monday to Friday from 8:00 AM to 7:00 PM and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Is The UPS Store Charlottesville open on major holidays?
The store is closed on November 27, 2025, and December 25, 2025. It operates regular hours on other holidays like November 11, 2025, and December 31, 2025.
What payment methods are accepted at The UPS Store Charlottesville?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store Charlottesville provide free Wi-Fi and wheelchair access?
Yes, the store offers free Wi-Fi and has a wheelchair accessible entrance.
Can I find nearby real estate services when visiting The UPS Store?
Yes, Results Real Estate is located near The UPS Store, making it convenient if you need real estate assistance alongside your shipping or printing needs.
Are there any recreational attractions near The UPS Store Charlottesville?
Blue Ridge Mountain Guides, a rock climbing spot and amusement area, is nearby, which could be a great place to visit before or after handling your business tasks at The UPS Store.
Where can I find local shredding services near The UPS Store?
Shred Nations, offering shredding services, is located nearby and can be an alternative or complement to The UPS Store's document shredding services.
How can nearby hotels like Hampton Inn Charlottesville be useful when visiting The UPS Store?
If you're visiting The UPS Store from out of town, nearby accommodations such as Hampton Inn Charlottesville provide convenient lodging options close to the store.