Brand Certified
The UPS Store
3.3(156 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
977 Seminole Tr, Charlottesville, VA
22901, United States
Certified by The UPS Store • Mar 01, 2026
(434) 973-6700
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/va/charlottesville/977-seminole-tr
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0584 in Charlottesville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Just North Of Hydraulic Rd Intersection On Rt 29 North.
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.3
156 reviews
5 stars
84
4 stars
5
3 stars
3
2 stars
5
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees going above and beyond to assist.
Long Wait Times
Several reviews noted long lines and slow service, particularly during busy periods, leading to frustration among customers.
Mixed Experiences
While some customers had positive experiences, others reported issues with rude staff, mistakes in shipping, and poor handling of returns.
Parking Issues
Customers frequently mentioned difficulties with parking at the location, citing limited spaces and accessibility problems.
Pricing Concerns
There were complaints about high shipping costs and additional fees for services that some customers felt should be included.
- CNChris NelsonFeb 3, 20265.0Gary and crew couldn't be more professional. The overwhelming amount of Amazon returns keeps the place hopping, but they take care of shipping, make sure all the details are correct and get everything sent out, packed well and make sure it arrives safely. Truly a class act. Not sure what the other complaints are about. Maybe they need to work in a retail environment and see how soul crushing it would be, and maybe they'd treat the employees with a little more respect and kindness.. rather than they beneath the customer for working in a retail environment. Saw it whilst I was in there, and the entitlement of the woman was INSANE. The rates aren't set by the store, but by UPS themselves. Rather than scream at the employee and storm out, maybe call corporate and talk to them, or better yet, understand when you are shipping a 2 foot squared box to the west coast, it may cost a little more... it WON'T be $10. Go to the post office and expect that it may get lost, damaged or otherwise not arrive in as many pieces that you send it.
- QLQuanelia LeeJan 31, 20261.0The absolute worse I order supplies for my business and for 5 days delay on delivery the 1st 2 days ok I get due to weather but to continuously keep tryna deliver a package instead of offering people option to pick them up you are interfering with peoples businesses and I don’t want no excuses bc besides Sunday Monday FedEx Amazon dhl and usps heck even jaunt buses has been all through here just ridiculous and unacceptable to basically hold our packages hostage
- ABAzurae BurdettDec 28, 20255.0I would like to thank Jason B for his assistance in helping me out with packing and sending my Christmas gifts! It was a busy day and the line was long yet he had a calm demeanor and great positive spirit. I appreciated his help so much! Feb 2026: Thanks to David and McKenzie for helping me with my returns!!
- SCSamatha Clever-JonesDec 27, 20251.0Parking is horrible (only a few spots shared with the other stores) and the few times I have used this location, my Amazon packages never made it back to Amazon.
- LSLaura SutherlandDec 21, 20255.0On the last Saturday before Christmas, half an hour before closing, there were three associates moving customers through quickly and pleasantly. They offered options for shipping and verified all information so that the packages could move through the system as quickly as possible.
Frequently Asked Questions About The UPS Store
What services does The UPS Store Charlottesville offer?
The UPS Store Charlottesville provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store Charlottesville located?
It is located at 977 Seminole Tr, Charlottesville, VA 22901, just north of the Hydraulic Rd intersection on Rt 29 North.
What are the regular business hours of The UPS Store Charlottesville?
The store is open Monday to Friday from 8:00 AM to 7:00 PM and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Is The UPS Store Charlottesville open on major holidays?
The store is closed on November 27, 2025, and December 25, 2025. It operates regular hours on other holidays like November 11, 2025, and December 31, 2025.
What payment methods are accepted at The UPS Store Charlottesville?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store Charlottesville provide free Wi-Fi and wheelchair access?
Yes, the store offers free Wi-Fi and has a wheelchair accessible entrance.
Can I find nearby real estate services when visiting The UPS Store?
Yes, Results Real Estate is located near The UPS Store, making it convenient if you need real estate assistance alongside your shipping or printing needs.
Are there any recreational attractions near The UPS Store Charlottesville?
Blue Ridge Mountain Guides, a rock climbing spot and amusement area, is nearby, which could be a great place to visit before or after handling your business tasks at The UPS Store.
Where can I find local shredding services near The UPS Store?
Shred Nations, offering shredding services, is located nearby and can be an alternative or complement to The UPS Store's document shredding services.
How can nearby hotels like Hampton Inn Charlottesville be useful when visiting The UPS Store?
If you're visiting The UPS Store from out of town, nearby accommodations such as Hampton Inn Charlottesville provide convenient lodging options close to the store.
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