Brand Certified
The UPS Store
3.8(207 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
14383 Newbrook Dr, Chantilly, VA
20151, United States
Certified by The UPS Store • Mar 01, 2026
(703) 378-4000
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/va/chantilly/14383-newbrook-dr
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7111 in Chantilly offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.8
207 reviews
5 stars
139
4 stars3
3 stars2
2 stars1
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude and unhelpful staff, while others praised specific employees for their excellent service.
Staff Professionalism
Numerous reviews highlight a lack of professionalism among staff, with complaints about unhelpfulness, rudeness, and poor training.
Positive Experiences
Despite negative feedback, several customers shared positive experiences with specific employees, particularly DJ and Ralph, who were noted for their helpfulness and friendly demeanor.
Service Efficiency
Some customers appreciated the efficiency of the store in handling returns and shipping, although this was not universally experienced.
- RLRobyn LyleFeb 21, 20265.0Great service every time! Friendly staff, quick help, and easy returns and shipping. Always a smooth experience — highly recommend!
- KKkleightonnFeb 3, 20265.0Service disabled veteran owned business getting blamed for a different UPS. So sorry Hal! Thank you for your service
- YVYolin VitalJan 23, 20261.0Poor customer service! No acknowledgment upon arrival and lack of interest in doing their job.
- MMMuralim MuratJan 17, 20261.0Richard — I could barely get his first name. He showed little interest in helping and quickly said he couldn’t assist because I didn’t have an appointment, then returned to his phone. This was despite there being another staff member present and no customers in the store. What made this more frustrating is that this was not true — I had previously been helped at this same location without an appointment by another employee. This felt less like a policy issue and more like a lack of willingness to help.
- JLJEONG LEEJan 4, 20261.0Employees rude and not kind He’s glaring at me. He looked at me like he wanted trouble. They ripped the package open and told me to take the box back.” White young guy blond hair So disrespectful. “If you don’t feel like earning, at least don’t be rude while working.” 2026. 1. 4 . 12:30~1:00 between
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Chantilly offer?
The UPS Store #7111 in Chantilly offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours for The UPS Store in Chantilly?
The UPS Store is open Monday through Friday from 8:00 AM to 7:00 PM, Saturdays 9:00 AM to 5:00 PM, and Sundays 10:00 AM to 3:00 PM.
Is The UPS Store in Chantilly open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
What payment options are accepted at The UPS Store in Chantilly?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store in Chantilly?
Yes, mailbox rental and mailbox services are available at The UPS Store #7111.
Does The UPS Store offer notary and document shredding services?
Yes, they provide notary services and document shredding.
Where is The UPS Store located in Chantilly?
The store is located at 14383 Newbrook Dr, Suite 300, Chantilly, VA 20151, USA.
Are there any nearby dining options to The UPS Store in Chantilly?
Yes, nearby restaurants include Farmtruck Pizza & Greens, Thai Tyme, Farmside Kitchen, Gusto Farm To Street, The Habit Burger Grill, Chipotle Mexican Grill, CAVA, and Capital Musubi. Customers can grab a meal before or after visiting the store.
What nearby retail stores can I visit along with The UPS Store in Chantilly?
Nearby retail stores include Verizon, Victra — Verizon Authorized Retailer, and several nail salons like Inspire Nail Bar and Bella Lifestyle Nail Salon & Spa, ideal for combining errands or pampering visits.
Are there nearby services related to health and property management near The UPS Store in Chantilly?
Yes, nearby places offering health and property services include Select Community Services, Community Management Corporation, MyEyeDr., Chantilly Modern Dentistry, and Nicole Nguyen, OD, which might be convenient for customers in the area.
Brand Certified Facts from The UPS Store
This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: