Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7111 in Chantilly offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
197 reviews
5 stars
134
4 stars
3
3 stars2
2 stars0
1 star
58
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted a consistent issue with rude and unhelpful staff, leading to a negative customer experience.
Notary Services
Customers expressed frustration over the unavailability and poor handling of notary services, often being turned away or misinformed.
Positive Experiences
Despite the negative feedback, several customers praised specific staff members, particularly DJ and Ralph, for their helpfulness and excellent service.
Service Efficiency
Some reviews noted that the store was efficient and helpful, especially during busy times, although this was not the case for all customers.
Communication Issues
Customers reported problems with communication, including unhelpful responses over the phone and lack of information regarding service availability.
- AQA Q2 days ago1.0I usually visit this UPS Store for my business shipments, but unfortunately the staff really need professional customer service training. There is no respect, no welcome, and not even a simple “thank you.” They act like they are being forced to work, which makes the experience very unpleasant. I hope management can improve the service.
- WWWilburOct 26, 20251.0Wow. Theres one worker here who gives mean vibes. I cancelled my business relationship with this specific UPS location on Newbrook Drive in Chantilly. I cannot ship, or even have a PO BOX at a location where I am greeted with an attitude every day. Stay FAR AWAY.
- BBBarryOct 25, 20251.0I came in today for notary services, and the person working at the front desk was super rude telling me to come back next week. I told him I have to leave UPS a solid review for my experience today. And he told me “I don’t care please do”
- RRRonaldOct 24, 20251.0Im not sure who trained the front desk staff... but theyre of absolute useless. Notary is also useless
- SMShawn MOct 19, 20251.0Mediocre staff crew. UPS corporate advised me to walk in anytime for a notary service. When I walked in the rep John was extremely rudely told me it requires appointment. Why is this the only location that doesn’t accept walk-ins for notary service? UPS website shows walk in anytime OR Schedule Appointment? It advertises Same Day Notary services.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Chantilly offer?
The UPS Store #7111 in Chantilly offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours for The UPS Store in Chantilly?
The UPS Store is open Monday through Friday from 8:00 AM to 7:00 PM, Saturdays 9:00 AM to 5:00 PM, and Sundays 10:00 AM to 3:00 PM.
Is The UPS Store in Chantilly open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
What payment options are accepted at The UPS Store in Chantilly?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store in Chantilly?
Yes, mailbox rental and mailbox services are available at The UPS Store #7111.
Does The UPS Store offer notary and document shredding services?
Yes, they provide notary services and document shredding.
Where is The UPS Store located in Chantilly?
The store is located at 14383 Newbrook Dr, Suite 300, Chantilly, VA 20151, USA.
Are there any nearby dining options to The UPS Store in Chantilly?
Yes, nearby restaurants include Farmtruck Pizza & Greens, Thai Tyme, Farmside Kitchen, Gusto Farm To Street, The Habit Burger Grill, Chipotle Mexican Grill, CAVA, and Capital Musubi. Customers can grab a meal before or after visiting the store.
What nearby retail stores can I visit along with The UPS Store in Chantilly?
Nearby retail stores include Verizon, Victra — Verizon Authorized Retailer, and several nail salons like Inspire Nail Bar and Bella Lifestyle Nail Salon & Spa, ideal for combining errands or pampering visits.
Are there nearby services related to health and property management near The UPS Store in Chantilly?
Yes, nearby places offering health and property services include Select Community Services, Community Management Corporation, MyEyeDr., Chantilly Modern Dentistry, and Nicole Nguyen, OD, which might be convenient for customers in the area.