Brand Certified
United States Postal Service
2.4(135 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5003 Westfields Blvd, Centreville, VA
20120, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5003 Westfields Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
5003 Westfields Blvd, Centreville, VA
20120, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
135 reviews
5 stars
37
4 stars
9
3 stars2
2 stars
4
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many employees described as rude, unhelpful, and unprofessional.
Inconsistency
Customers reported inconsistent information and service, particularly regarding postage requirements and passport applications.
Efficiency
While some customers praised the efficiency of certain employees, many others experienced long wait times and delays in service.
Lost Packages
Several reviews mentioned issues with lost or misdelivered packages, contributing to customer frustration.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with specific employees who provided helpful and friendly service.
- CMCruz MarquisJan 23, 20261.0Completely unhelpful at performing even the most basic services. A private company could do the job of this place 10x better.
- LLLukeJan 17, 20261.0Kul is the least helpful employee I’ve ever interacted with as USPS and that’s saying something because I’ve only ever had one positive experience out of many. Unfortunately I don’t remember that employees name because she was wonderful. Kul on the other hand was incredibly unhelpful. I needed to mail something that I had prepaid labels for and he wouldn’t let me use their tape to tape it to my bubble mailer because apparently their tape is a precious commodity. I had to get out of line, go buy their tape, wait back in line for 10 minutes all because he wouldn’t let me use their tape even when other employees on other occasions did. I get that it’s a minor inconvenience in the grand scheme, but it’s just ridiculous that this is what happened over something small like a piece of tape.
- DMDonald McClearyJan 15, 20265.0Great and fast service. Thanks!
- JBJohn BDec 29, 20251.0Karen Alert This guy who works the afternoon shift did it again. He was serving an elderly woman, and a random Karen approached him and started asking questions. OK, a quick question. The elderly woman was asking him questions, but instead of serving the customer, he kept the conversation with this random Karen. The elderly woman left, and it was my turn. Then this Karen kept talking to him for a few more minutes. Everyone else waited patiently in line. So I told her that there is a line. That's all I said. And this Karen goes off with crazy eye, telling me all sorts of stuff. This USPS guy, instead of telling her to get in line or calm down, asks me to calm down, even though she was the one talking. And of course, he goes in to do a passport because he used up time talking to this random Karen. I hate coming to this location because of this guy, but I had no choice today. All he has to do is "Maam, there's a line, I will help you when it's your turn"
- MMMark MarlowDec 20, 20251.0To say I’m disappointed would be a massive understatement. I was eagerly waiting for a Christmas present to arrive at my P.O. box, but, of course, this disaster of a location somehow managed to screw it up. They claimed I had moved, yet didn’t even bother to check my box or the address—despite the fact that I’ve already paid for the service. Because of their incompetence, my package got marked as undeliverable and was sent back. I even took the time to walk over and personally open my P.O. box with the keys I was given less than a month ago, just to make sure everything was fine. So, great job on completely ruining my holiday. Thanks for absolutely nothing.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 5003 Westfields Blvd?
This Post Office offers services including mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most also take passport photos. You should complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, the Post Office is open from 10:00 AM to 5:00 PM, Saturdays from 9:00 AM to 2:00 PM, and it is closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person. When applying in person, bring two valid forms of ID. For online setup, visit USPS's PO Box management website.
Is there 24/7 access to PO Boxes in the Post Office lobby?
Most USPS locations provide 24/7 access to PO Boxes, but access hours can vary. Check with this Post Office to confirm their lobby access hours.
What nearby restaurants are close to the Post Office for a meal before or after my visit?
Nearby dining options include Campesino Chicken, OCha Thai Kitchen and Cafe, Chipotle Mexican Grill, Quickway Japanese Hibachi, Subway, Clean Eatz, Siena Restaurant Lounge, Don Luis Restaurant, Popeyes® Louisiana Kitchen, and El Paso Mexican Restaurant.
Are there fitness centers near the Post Office where I can work out?
Yes, Planet Fitness is located nearby and offers gym and active life facilities.
What shopping centers or services are nearby the Post Office that I might want to visit?
Nearby you will find Sully Station Shopping Center for shopping needs, Sherwin-Williams Paint Store and hardware store for home improvement, Daisy Fresh Carpet Cleaning, Dollar Tree discount store, and G Street Fabrics arts and crafts store.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website