United States Postal Service

2.5
23 reviews

About

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Visit your local Post Office™ at 19698 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
19698 Main St, Buchanan, VA
24066, United States

Hours

Reviews

2.5
23 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
0
1 star
14
  • SA
    Sue Amos
    Nov 6, 2025
    1.0
    Need information about a letter that someone in our house has to sign for but NOBODY wants to answer the phone!!!!!! So the right person in this household can go sign for it !!!!!!!!!
  • KH
    Kevin Hedrick
    Oct 15, 2025
    1.0
    I have called multiple times to try and resolve my issues but nobody answers the phone.
  • DD
    Drake Darkstone
    Jun 21, 2025
    1.0
    Got a note in the mailbox saying package was attempted but noone home. We have door cams, noone went to our door. Someone is always home. Signed the note and placed it in the mailbox for redelivery. Then watched the tracking show the package bounce between 3 different locations for the next week never once being attempted again. Still don't have my package.
  • NM
    Nichole Marie
    Nov 28, 2023
    1.0
    Never in my life have I had such terrible mail delivery service, the review below this one is exactly the same problem that I have been having. We live RIGHT OFF THE ROAD, not up a long driveway. Things will be marked off as unable to deliver even before the post office is open! We don't even get our mail until late in the afternoon and I'm getting notifications at 8 o'clock in the morning! And getting online to reschedule delivery? That's a joke, it still never gets delivered. I work an off shift, I rely on my packages being delivered when they say they are because I am sleeping at the time the post office is open. ALSO, I pay shipping and handling fees, for what? There isn't even a real attempt to deliver mail if it doesn't fit in the mailbox. MAKE IT MAKE SENSE
  • RR
    Rebecca Robertson
    Mar 2, 2023
    1.0
    We have the absolute worst mail delivery driver during the week. She’s to lazy to deliver packages. We’ve had packages that were small and she claimed they were to heavy and had to pick up at the office. We put a box out as instructed to receive packages that wouldn’t fit in the mail box since she won’t drop off at the door despite there being enough room in the driveway for her to safely pull off the road to deliver to the door. However she will back up the road and pull into the driveway and get out and walk up to our house to retrieve a package she delivers to us by mistake. Make it make sense. She still won’t put packages in the box we put out and I still have to go to the post office to pick them up. Today was the final straw when she had already decided she wasn’t going to deliver our package since it said attempted but hadn’t been by our house yet. Absolute laziness.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.