United States Postal Service

2.4
24 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 19698 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
19698 Main St, Buchanan, VA
24066, United States

Hours

Reviews

2.4
24 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
0
1 star
15
  • WH
    Whitnee Hamm
    Dec 8, 2025
    1.0
    Consistently having mail marked ‘undeliverable, no authorized person available’ when i am physically home and NO ONE comes to my door. OR ‘no access to delivery location’ when the mail HASN’T EVEN RAN YET. Got that notice TWO HOURS before the mail ran, yet Fedex and Amazon delivered just fine. Good luck getting ANYONE to answer the phone. It’s laughable really. The WORST post office i’ve ever had to deal with. I typically don’t leave reviews but my lord, this is ridiculous.
  • SA
    Sue Amos
    Nov 6, 2025
    1.0
    Need information about a letter that someone in our house has to sign for but NOBODY wants to answer the phone!!!!!! So the right person in this household can go sign for it !!!!!!!!!
  • KH
    Kevin Hedrick
    Oct 15, 2025
    1.0
    I have called multiple times to try and resolve my issues but nobody answers the phone.
  • DE
    Dwight Eisenhower
    Dec 14, 2023
    1.0
    I agree with the post below better of paying extra to get my packages taken care of properly

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.