Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.9
(158 reviews)

Business Details

43150 Broadlands Center Plz, Broadlands, VA
20148, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 43150 Broadlands Center Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
43150 Broadlands Center Plz, Broadlands, VA
20148, United States

Hours

Monday11:00 AM - 2:00 PM3:00 PM - 5:00 PM
Tuesday11:00 AM - 2:00 PM3:00 PM - 5:00 PM
Wednesday11:00 AM - 2:00 PM3:00 PM - 5:00 PM
Thursday11:00 AM - 2:00 PM3:00 PM - 5:00 PM
Friday11:00 AM - 2:00 PM3:00 PM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

1.9
158 reviews
5 stars
27
4 stars
8
3 stars
2
2 stars
4
1 star
117
  • MA
    Mahabuba Alam
    Apr 18, 2026
    1.0
    I had a frustrating experience at this USPS office. I arrived after 5 PM on Wednesday , while the employee was still inside, but my package wasn’t accepted. If staff are still present, it would make sense to serve customers for a few extra minutes—especially since many people rely on after-work hours to handle their mailing needs. The posted closing time of 5 PM feels too early, particularly during longer summer days. Extending hours to at least 6 PM would be much more practical and customer-friendly. As it stands, the current schedule makes it difficult for working individuals to access basic postal services. Overall, this experience was disappointing, and I hope USPS considers adjusting their hours or being more flexible when customers arrive close to closing time.
  • NM
    Naga Mannava
    Apr 13, 2026
    1.0
    They misplaced my letter to India. Avoid this place.
  • MM
    Mom
    Jan 7, 2026
    5.0
    Needed to "Prove my identity" in person for a government website. Staff was efficient and prompt based on what I experienced and the super fast response I received from the website. Well done USPS Broadlands!
  • BH
    Brian Hazelwood
    Dec 29, 2025
    1.0
    Such unhelpful customer service from the lady I dealt with today who couldn't be bothered to even speak with me for a minute. Truly pitiful
  • PO
    Pro Paving Office
    Nov 12, 2025
    1.0
    USPS in Prentice Drive is 100x better. Customer service is rude in broadlands location (whoever is working 11/12/25 at around 2:55 in the afternoon) this person dont know what customer service means

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others