United States Postal Service

2.8
29 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 60 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
60 Main St, Boones Mill, VA
24065, United States

Hours

Reviews

2.8
29 reviews
5 stars
10
4 stars
2
3 stars
2
2 stars
1
1 star
14
  • EP
    Eric Pidcock
    Dec 19, 2025
    1.0
    For years I have had issues with this post office. I avoid it as much as I can. They are incompetent and only give excuses. Their carriers will not deliver packages that are "too big". To make things worse, they code the deliver attempt as "mail box full" when in reality, they just did not want to deliver the package. When you call to see if the package is in the truck or in the post office they do not tell and instead start telling you how busy they are. When you try to tell them you do not need an excuse, that you just need to know where package is, they tell you not to be rude and hang up. One time their delivery driver refused to deliver a large package, so I had to go to the post office with my clearly broken, in a cast, ankle and carry it out to my vehicle myself and take it home. Their carriers WILL drive through your yard (all four wheels making their own road) and when you complain to the postmaster, they do not apologize and say it won't happen again, they just give excuses. This Post Office is the poster child of the incompetence people associate with USPS. I always pick UPS or FedEx when I have to ship something.
  • KS
    Kalley Smith
    Nov 26, 2025
    1.0
    This post office is a damn joke. My parents for years have had issues with their mail carrier not dropping their packages. My mother was taking care of my 95 year old Grandma (her mother) and couldn’t just leave the house and leave my Gram unattended. So my dad got a drop off put in for packages at the bottom of their driveway and still the driver with throw a slip in the mailbox. (Even packages that would simply fit in their mailbox) poor management there for not keeping your delivery carriers in check. Let’s not forget our taxes pay y’all to do the job correctly.
  • CV
    Cecilia Viara-Scott
    Aug 12, 2020
    4.0
    No complaints about the offices itself. Great service and helpful individuals. Feedback on Mail deliverers, would be nice if they could ensure to put packages under roofs, further on porches, and ensure mail boxes are closed when packages are delivered due to rain. This way packages or protected.
  • AB
    Amy Bosnoian
    Nov 8, 2019
    5.0
    Great post office! Everyone is super friendly and helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.