Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2989 in Bon Air offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Buford Rd & Forest Hill Ave Next To Jersey Mike's!.
Details
- DeliveryNot available
Location
Hours
Reviews
4.3
155 reviews
5 stars
122
4 stars
5
3 stars1
2 stars
3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, efficient, and knowledgeable, with specific mentions of employees like Liz, Jordan, and Travis.
Customer Service
Overall, the customer service experience was highlighted positively, with many reviews noting quick service and helpful assistance during busy times.
Store Environment
The store was frequently described as clean, organized, and well-staffed, contributing to a pleasant shopping experience.
Efficiency
Many customers appreciated the quick processing of their transactions, often noting minimal wait times even during peak hours.
Mixed Experiences
While most feedback was positive, there were a few negative comments regarding specific employees and issues with service, indicating room for improvement.
- JJJenniferDec 24, 20255.0The people who work here have always been efficient and kind.
- JFJimmy FordDec 7, 20255.0I ship from this location a the regular and the staff are always helpful and quick!
- JBJeremy BaileyDec 5, 20255.0Five stars for the employees alone. Attentive, personable and knowledgeable.
- DDDavidDec 3, 20255.0Friendly staff. Properly staffed. Efficient. Clean store.
- CPcali PemNov 8, 20255.0Always polite, always efficient!
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Bon Air offer?
The UPS Store #2989 in Bon Air provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located in Bon Air?
It is located at 2711 Buford Rd, Bon Air, VA 23235, USA, at the corner of Buford Rd & Forest Hill Ave next to Jersey Mike's.
What are the operating hours for The UPS Store in Bon Air?
Monday to Friday: 8:30 AM to 7:00 PM; Saturday: 10:00 AM to 3:30 PM; Sunday: Closed. The store observes certain holiday closures as well.
Is The UPS Store in Bon Air open on major holidays?
The store is closed on Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026). It operates regular hours on Veterans Day (Nov 11, 2025) and the day after Thanksgiving (Nov 28, 2025).
What payment methods are accepted at The UPS Store in Bon Air?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store in Bon Air?
Yes, mailbox rental and mailbox services are available at this location.
Are printing and copying services available at this UPS Store?
Yes, professional printing services, copy services, and sign printing are offered.
What nearby businesses could I visit before or after stopping by The UPS Store in Bon Air?
You could visit Martins Milestone Advisors for professional or event photography services, Richmond Property Buyers for real estate needs, or Dependable Home Services for home-related services.
Are there any beauty and wellness places near The UPS Store in Bon Air?
Yes, nearby options include Airbrush By Ashley for tanning and waxing, Jenny Caprio Salon for hair removal and salon services, and Wellness Abound at Style Requisite for holistic wellness and meditation.
How can nearby Shred Nations complement the shredding services offered at The UPS Store?
While The UPS Store offers document shredding, nearby Shred Nations can be an alternative or additional option for professional shredding and secure document destruction services.