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Visit your local Post Office™ at 909 University City Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Frequent complaints about delayed, lost, or misdelivered packages, with many customers expressing frustration over the reliability of service.
Customer Service
Numerous reviews highlight rude and unhelpful staff, particularly mentioning specific employees who consistently provide poor service.
Positive Interactions
Some customers reported positive experiences with certain staff members who were friendly and helpful, indicating that service quality may vary.
Long Wait Times
Customers frequently noted long wait times at the post office, contributing to overall dissatisfaction with the service.
Inconsistent Experiences
While many reviews are negative, a few customers mentioned satisfactory experiences, suggesting inconsistency in service quality.
GG
grayxous
Nov 13, 2025
1.0
just awful unhelpful people. had to escalate to corporate to confirm they were holding a package that they were refusing to give to me for some reason.
PP
Pappu Pager
Oct 4, 2025
1.0
Most of the time my delivery delays by a couple of days and in some cases by a week.
SP
Sam Peden
Sep 22, 2025
1.0
These was such an infuriating experience. They mistaking sent my package back to the sender and then ignored my service request.
JS
John S
Aug 22, 2025
1.0
Stop losing my packages!! This is at least the 5th package in the past two years that has been delivered to the wrong box. BTW I'm an old fogie who prefers to be able to see an item in person before buying. I've probably only had less than 10 packages delivered via USPS in the last 2 years.
RF
R-N-F Farms
Jul 7, 2025
1.0
Because you can't do zero stars, lines at the post office are unreal on being slow, rual delivery is a complete joke, never get your mail, maybe a Neighbors or at least someone on your road.... Even worse when there are sub running routes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 909 University City Blvd?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this post office?
Yes, this post office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services?
Most passport services require scheduling an appointment online, though some limited walk-in hours may be available at select locations.
What are the operating hours of this post office?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 9:30 AM to 1:00 PM; closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person with two valid forms of ID and a completed application form.
Is 24/7 access available to PO Boxes at this post office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary by location; check with the local post office for details.
Are there any nearby attractions or places I can visit before or after visiting the post office?
Nearby you can visit University Place, a landmark and historical building, or enjoy shopping at the Hokieshop Volume Two Bookstore and Volume Two Bookstore.
What nearby dining options are available around the post office?
Nearby restaurants include Macado's Blacksburg for American cuisine, Gaucho Brazilian Grille for Brazilian steakhouse fare, and Hunan King offering Asian fusion dishes.
Where can I find financial services near the post office?
You can find Coinstar for currency exchange, Wells Fargo Bank for banking services, and several Bitcoin ATMs such as LibertyX and Byte Federal Bitcoin ATM nearby.
Are there any beauty or personal care services close to the post office?
Yes, nearby salons include A Nails & Waxing, Pam's Parlor, Best Eyebrows Threading, and Top Nails for beauty and hair removal services.