United States Postal Service

2.0
182 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 909 University City Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
909 University City Blvd, Blacksburg, VA
24060, United States

Hours

Reviews

2.0
182 reviews
5 stars
36
4 stars
9
3 stars
4
2 stars
10
1 star
123

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Frequent complaints about delayed, lost, or misdelivered packages, with many customers expressing frustration over the reliability of service.

Customer Service

Numerous reviews highlight rude and unhelpful staff, particularly mentioning specific employees who consistently provide poor service.

Positive Interactions

Some customers reported positive experiences with certain staff members who were friendly and helpful, indicating that service quality may vary.

Long Wait Times

Customers frequently noted long wait times at the post office, contributing to overall dissatisfaction with the service.

Inconsistent Experiences

While many reviews are negative, a few customers mentioned satisfactory experiences, suggesting inconsistency in service quality.
  • GG
    grayxous
    Nov 13, 2025
    1.0
    just awful unhelpful people. had to escalate to corporate to confirm they were holding a package that they were refusing to give to me for some reason.
  • PP
    Pappu Pager
    Oct 4, 2025
    1.0
    Most of the time my delivery delays by a couple of days and in some cases by a week.
  • SP
    Sam Peden
    Sep 22, 2025
    1.0
    These was such an infuriating experience. They mistaking sent my package back to the sender and then ignored my service request.
  • JS
    John S
    Aug 22, 2025
    1.0
    Stop losing my packages!! This is at least the 5th package in the past two years that has been delivered to the wrong box. BTW I'm an old fogie who prefers to be able to see an item in person before buying. I've probably only had less than 10 packages delivered via USPS in the last 2 years.
  • RF
    R-N-F Farms
    Jul 7, 2025
    1.0
    Because you can't do zero stars, lines at the post office are unreal on being slow, rual delivery is a complete joke, never get your mail, maybe a Neighbors or at least someone on your road.... Even worse when there are sub running routes.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.