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Visit your local Post Office™ at 909 University City Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, particularly mentioning specific employees like Joyce and Angie as consistently negative experiences.
Delivery Issues
Frequent complaints about lost packages, incorrect deliveries, and delays in service were noted, indicating systemic problems with package handling.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
Staff Shortages
Several reviews mentioned understaffing and long wait times, contributing to poor customer experiences.
SM
susan mccormick
2 days ago
5.0
Great service
LS
Liv Sampcas
Dec 23, 2025
5.0
I'm surprised by the bad reviews. In the (few) times I went to this post office, the staff was very friendly and helpful. Parking is always available and near the main entrance door.
SB
Shokoufeh Bozorgmehrian
Dec 23, 2025
1.0
Terrible, awful, and worst experience of service ever!! Their customer support is the most frustrating and useless conversation I had!!! Their tracking service is even more frustrating and misleading!!
EE
Ellie
Dec 20, 2025
5.0
Went here to drop off a package expecting absolutely nothing but to drop off a package. An older guy with tats and sparkly nails was working behind the desk and he was super helpful and friendly! Not only was his vibe just super cool overall but he was really careful when entering the package address and proof reading everything. UPS, this guy is like THE person who should be working there, he really brighten my day! :)
GG
grayxous
Nov 13, 2025
1.0
just awful unhelpful people. had to escalate to corporate to confirm they were holding a package that they were refusing to give to me for some reason.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 909 University City Blvd?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this post office?
Yes, this post office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services?
Most passport services require scheduling an appointment online, though some limited walk-in hours may be available at select locations.
What are the operating hours of this post office?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 9:30 AM to 1:00 PM; closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person with two valid forms of ID and a completed application form.
Is 24/7 access available to PO Boxes at this post office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary by location; check with the local post office for details.
Are there any nearby attractions or places I can visit before or after visiting the post office?
Nearby you can visit University Place, a landmark and historical building, or enjoy shopping at the Hokieshop Volume Two Bookstore and Volume Two Bookstore.
What nearby dining options are available around the post office?
Nearby restaurants include Macado's Blacksburg for American cuisine, Gaucho Brazilian Grille for Brazilian steakhouse fare, and Hunan King offering Asian fusion dishes.
Where can I find financial services near the post office?
You can find Coinstar for currency exchange, Wells Fargo Bank for banking services, and several Bitcoin ATMs such as LibertyX and Byte Federal Bitcoin ATM nearby.
Are there any beauty or personal care services close to the post office?
Yes, nearby salons include A Nails & Waxing, Pam's Parlor, Best Eyebrows Threading, and Top Nails for beauty and hair removal services.