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Brand Certified

United States Postal Service

2.1
(189 reviews)

Business Details

909 University City Blvd, Blacksburg, VA
24060, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 909 University City Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
909 University City Blvd, Blacksburg, VA
24060, United States

Hours

Reviews

2.1
189 reviews
5 stars
40
4 stars
9
3 stars
4
2 stars
10
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with many customers reporting rude and unhelpful staff, particularly mentioning specific employees like Joyce and Angie.

Delivery Issues

Customers frequently experienced problems with package delivery, including lost packages, incorrect deliveries, and delays, leading to frustration and dissatisfaction.

Mixed Staff Experiences

While some employees received praise for their helpfulness and friendliness, others were criticized for their negative attitudes, creating a divided perception of the staff.

Long Wait Times

Many customers reported long wait times and inefficient service, contributing to an overall negative experience at the post office.
  • MM
    Madison
    Feb 21, 2026
    1.0
    Awful customer service. I had a question about my package so I called right when they opened up, but no response. I tried several times!! They just ignore you.
  • JJ
    JB
    Feb 13, 2026
    1.0
    Abhorrent customer service. Always opening late and closing early. Unreliable and argumentative, not helpful.
  • MM
    Mims
    Feb 11, 2026
    1.0
    Every time I have to do business here, I’m hoping to not have to deal with one particular post office employee. Lady with short messy hair and glasses on a “pearl” chain. With every customer shes just argumentative and rude. This office, in general, seems to mess things up so often, I am constantly needing to come in to solve problems they create. Try calling- nobody answers. Horrible customer service.
  • JP
    Jungsoo Park
    Jan 12, 2026
    5.0
    The staff here are friendly and nice, reasonable and understanding. In contrast, the other location in downtown is not.
  • SM
    susan mccormick
    Jan 10, 2026
    5.0
    Great service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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