Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3421 in Blacksburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Heart Of Downtown Blacksburg.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
154 reviews
5 stars
73
4 stars
15
3 stars
4
2 stars
12
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unprofessional.
Service Speed
Customers frequently mention long wait times and understaffing, particularly during busy periods, leading to frustration.
Customer Service Issues
Several reviews highlight significant problems with customer service, including mishandling of packages, lack of accountability, and poor communication.
Parking and Accessibility
The location suffers from inadequate parking, making it difficult for customers to access the store, especially with large packages.
Mixed Experiences
Overall, customer experiences vary widely, with some praising the service and others expressing dissatisfaction with the handling of their needs.
- JDJerry DavisDec 16, 20254.0They where really busy with Christmas time, but I was able to get through fast. I first went to the post office and waiting to get to the front only found out I was in the wrong place. The nice Lady said the UPS is across the street, ba hum bug I thought so across the street I go. It's okay, don't know everything, still learning. Best of all God is good all the time. MERRY CHRISTMAS 🎅 🎄 ❤️
- FFfksarverDec 2, 20253.0No handicap parking. One block walking distance.
- JWJoanne Signorelli - WilliamsNov 6, 20255.0There is obviously a staffing shortage, which is not the fault of the two employees working today, Thurs/Nov. 6th at 12:30 p.m. - 1:00 p.m. I'm sure it's a daily occurrence where everyone is taking care of business during their lunch breaks or in between classes, and it becomes extremely busy, especially with only two employees on duty. Then, there's always that one customer who sees the long line and thinks they can cut to the front of the line because they don't need a receipt. The lady employee handled the customer professionally, though the customer got all pissy and went to the back of the line. Tough beans, wait your turn like everyone else!! Clearly we could see they were busy and working diligently to serve each customer. I hope both, the lady and the gentleman working today get huge praise for their hard work, and that they get a raise to show just how valuable they are!! More help would be ideal, but most employers are struggling with the same issue; no one wants to work! Good job UPS employees!!
- EEEvadingmotoOct 31, 20251.0Thanks to UPS for damaging my $2000 package and failing to take any responsibility or accountability
- DBDaniel BealOct 25, 20251.0Store employee provided inaccurate information about return options, and tried to sell a $10 box to do a return that was unnecessary. Buyer beware.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Blacksburg offer?
The UPS Store in Blacksburg offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #3421 located in Blacksburg?
It is located at 125 N Main St #500, Blacksburg, VA 24060, in the heart of downtown.
What are the store hours for The UPS Store in Blacksburg?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store in Blacksburg open on holidays?
The store closes on some holidays like November 27 and December 25, but remains open on others such as November 11 and 28.
What payment methods are accepted at The UPS Store in Blacksburg?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get notary services at The UPS Store in Blacksburg?
Yes, The UPS Store offers notary services as part of its business offerings.
Does The UPS Store in Blacksburg offer mailbox rental services?
Yes, they provide mailbox rental services for mail and packages.
What nearby dessert places can I visit when I come to The UPS Store?
You can visit Frosty Parrot, a dessert place near The UPS Store, for a sweet treat before or after your visit.
Are there nearby shredding service providers to The UPS Store?
Yes, Shred Nations offers shredding services nearby, which complements the shredding services available at The UPS Store.
What outdoor recreation options are near The UPS Store in Blacksburg?
You can enjoy the Huckleberry Trail, a hiking and mountain bike trail located close to The UPS Store, ideal for outdoor activities before or after your visit.