Business Details
About
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The UPS Store #3421 in Blacksburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Heart Of Downtown Blacksburg.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
153 reviews
5 stars
73
4 stars
14
3 stars
3
2 stars
12
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being friendly and helpful, while others are criticized for being rude and unprofessional.
Efficiency
Customers frequently mention long wait times and understaffing, leading to frustration during busy periods.
Store Organization
The store is often described as disorganized and messy, which negatively impacts the customer experience.
Parking Issues
Many customers report difficulties with parking, noting that the lack of available parking spaces is a significant inconvenience.
Positive Experiences
Despite the negatives, several customers highlight positive interactions with specific staff members who went above and beyond to assist.
- JWJoanne Signorelli - WilliamsNov 6, 20255.0There is obviously a staffing shortage, which is not the fault of the two employees working today, Thurs/Nov. 6th at 12:30 p.m. - 1:00 p.m. I'm sure it's a daily occurrence where everyone is taking care of business during their lunch breaks or in between classes, and it becomes extremely busy, especially with only two employees on duty. Then, there's always that one customer who sees the long line and thinks they can cut to the front of the line because they don't need a receipt. The lady employee handled the customer professionally, though the customer got all pissy and went to the back of the line. Tough beans, wait your turn like everyone else!! Clearly we could see they were busy and working diligently to serve each customer. I hope both, the lady and the gentleman working today get huge praise for their hard work, and that they get a raise to show just how valuable they are!! More help would be ideal, but most employers are struggling with the same issue; no one wants to work! Good job UPS employees!!
- EEEvadingmotoOct 31, 20251.0Thanks to UPS for damaging my $2000 package and failing to take any responsibility or accountability
- DBDaniel BealOct 25, 20251.0Store employee provided inaccurate information about return options, and tried to sell a $10 box to do a return that was unnecessary. Buyer beware.
- KBKristy BradleyOct 7, 20251.0I went to mail out a package today and was interrogated by the employee. I was selling coins to a legitimate business that did not put their name on the shipping label because they do not want packages intercepted. The guy helping was asking what was in the package, what business I was selling to, asking what the name on the shipping label was. He even proceeded to Google the name on the shipping label. I have never felt like my privacy was violated this much before. My package also had to be packaged a certain way and he kept making comments about that. I thought when you mailed something minus something dangerous it was supposed to be private. I hate this is the only "UPS store" in the area because I wouldn't go back after today.
- EBEverett BeckSep 17, 20251.0No parking no staff long line literally torture I drive 50 miles to avoid coming here
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Blacksburg offer?
The UPS Store in Blacksburg offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #3421 located in Blacksburg?
It is located at 125 N Main St #500, Blacksburg, VA 24060, in the heart of downtown.
What are the store hours for The UPS Store in Blacksburg?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store in Blacksburg open on holidays?
The store closes on some holidays like November 27 and December 25, but remains open on others such as November 11 and 28.
What payment methods are accepted at The UPS Store in Blacksburg?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get notary services at The UPS Store in Blacksburg?
Yes, The UPS Store offers notary services as part of its business offerings.
Does The UPS Store in Blacksburg offer mailbox rental services?
Yes, they provide mailbox rental services for mail and packages.
What nearby dessert places can I visit when I come to The UPS Store?
You can visit Frosty Parrot, a dessert place near The UPS Store, for a sweet treat before or after your visit.
Are there nearby shredding service providers to The UPS Store?
Yes, Shred Nations offers shredding services nearby, which complements the shredding services available at The UPS Store.
What outdoor recreation options are near The UPS Store in Blacksburg?
You can enjoy the Huckleberry Trail, a hiking and mountain bike trail located close to The UPS Store, ideal for outdoor activities before or after your visit.