United States Postal Service

2.4
20 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 322 Wood Ave E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
322 Wood Ave E, Big Stone Gap, VA
24219, United States

Hours

Reviews

2.4
20 reviews
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11
  • MA
    Mike Abbott
    Sep 2, 2023
    2.0
    For the second time we did not receive our KTN newspaper on Tuesday, August 29. It finally arrived on September 2; however our weekend edition which should have arrived didn’t.
  • CL
    Chanel Lloyd
    May 19, 2023
    1.0
    They refuse to leave our packages. We will be outside in the yard and they will put a slip in the mailbox saying we weren't home. We have signed a paper to have them leave the package no matter what but for some reason they still refuse.
  • JM
    Jill M
    Dec 13, 2021
    1.0
    Our mailman is amazing and the woman that's often at the front desk is always so kind, but whoever answers the phones is completely unprofessional and downright disrespectful. I will go a town over from now on for my post office needs. Two men were laughing as I was explaining my situation. I simply wanted to know why two packages had been sitting there for several days. They tried to blame UPS and everyone else under the sun instead of actually trying to help. Absolutely horrible, especially around the holidays.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.