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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 27 N Church St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.3
26 reviews
5 stars
15
4 stars0
3 stars0
2 stars0
1 star
11
- TTTerryOct 27, 20251.0Well, add another unpleasant experience with bearded Kevin at the counter just as per other recent reviews. Why is this guy still employed? He absolutely should NOT be in a customer-facing position. But I can't imagine he's a pleasant coworker either. Maybe he's a relative of the Post Master?
- RHRobin HollingsworthAug 12, 20251.0Incident Report – Berryville, VA Post Office Date of Incident: August 13, 2025 Upon arrival, I approached the service counter and asked the clerk a question regarding Media Mail requirements for a book shipment. The clerk responded with a vague answer and displayed visible irritation. I proceeded to ask clarifying questions. The clerk’s tone and demeanor became increasingly condescending. I informed the clerk that I would take my business to another location. As I exited the facility, the clerk laughed and smiled in response. The clerk’s conduct was unprofessional, discourteous, and inconsistent with USPS standards for customer service. This interaction created an unwelcoming environment for a customer seeking assistance with postal services. In addition to providing a review, I have also filed a formal complaint with USPS to review this incident and take appropriate steps to ensure customers are treated respectfully and provided with clear, helpful information.
- HCHeath CrabtreeMay 17, 20251.0"On May 17, 2025, I had an extremely negative and unprofessional encounter with a postal worker named Kevin at the Berryville Post Office. The interaction began as I attempted to ask a question while he was concluding with another customer. I was immediately met with a dismissive and rude demeanor in front of my young daughter and the other customer. Despite apologizing for the perceived interruption and explaining it was a misunderstanding, Kevin's abrasive attitude continued. When I needed to mail an Amazon return and inquired about tape, he was unhelpful and condescending, stating I could purchase tape but his was reserved for priority mail. The situation escalated when I retrieved tape from a nearby display. As I took one of the two rolls, the other roll and the peg hook fell from the display case. Upon picking it up, Kevin reacted by calling his supervisor, falsely claiming I was throwing items and threatening to involve the sheriff's office. This caused my daughter significant distress, leaving her in tears. I was mocking the situation on the phone, emphasizing her crying saying it was due to the way I was acting. My daughter herself stated, 'Sir, I'm crying because you are being mean.' This behavior is unacceptable and aligns with multiple negative reviews I have found online specifically naming Kevin and detailing similar unprofessional interactions. Given my recent heart attack and ongoing cardiology rehabilitation, this stressful encounter was particularly detrimental to my well-being. Furthermore, my daughter is now fearful of visiting the post office due to this incident. I intend to report this behavior formally and am considering further action due to the distress caused to both myself and my daughter, and the apparent pattern of misconduct by this employee.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 27 N Church St offer?
This USPS location provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can also take your passport photo. Be sure to complete and print your passport application form beforehand.
Do I need an appointment for passport services at this USPS location?
Yes, most locations have set passport service hours and require you to schedule an appointment online. Limited walk-in hours may be available at select locations.
What are the hours of operation for this USPS office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:30 PM, and closed on Sundays.
How can I rent a PO Box at the Berryville USPS?
You can apply for a PO Box online or in person at this location with two valid forms of ID and a completed application. Visit the USPS website for online reservations.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. Check with this local Post Office for specific lobby access times.
What nearby banks can customers visit when coming to this USPS?
Customers can visit nearby banks such as BB&T, Truist, Bank of Clarke County, and Bank of Clarke for their banking needs.
Are there any local attractions near the Berryville USPS that customers might want to explore?
Yes, customers might enjoy visiting the Old Clarke County Courthouse, a landmark and historical building near the Post Office.
Where can I find food or cafes near the USPS at 27 N Church St?
Nearby food options include The Tea Cart, Homespun Shakes & Burgers, and Homespun by Smith Meadows, which offer cafes, ice cream, and smoothie bars.
What is the cost for a passport photo at the United States Postal Service location in Berryville?
The current fee for a passport photo at USPS is $15.