United States Postal Service

3.3
26 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 27 N Church St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
27 N Church St, Berryville, VA
22611, United States

Hours

Reviews

3.3
26 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
0
1 star
11
  • TT
    Terry
    Oct 27, 2025
    1.0
    Well, add another unpleasant experience with bearded Kevin at the counter just as per other recent reviews. Why is this guy still employed? He absolutely should NOT be in a customer-facing position. But I can't imagine he's a pleasant coworker either. Maybe he's a relative of the Post Master?
  • RH
    Robin Hollingsworth
    Aug 12, 2025
    1.0
    Incident Report – Berryville, VA Post Office Date of Incident: August 13, 2025 Upon arrival, I approached the service counter and asked the clerk a question regarding Media Mail requirements for a book shipment. The clerk responded with a vague answer and displayed visible irritation. I proceeded to ask clarifying questions. The clerk’s tone and demeanor became increasingly condescending. I informed the clerk that I would take my business to another location. As I exited the facility, the clerk laughed and smiled in response. The clerk’s conduct was unprofessional, discourteous, and inconsistent with USPS standards for customer service. This interaction created an unwelcoming environment for a customer seeking assistance with postal services. In addition to providing a review, I have also filed a formal complaint with USPS to review this incident and take appropriate steps to ensure customers are treated respectfully and provided with clear, helpful information.
  • SM
    Sat Mathur
    Jul 1, 2022
    5.0
    Wonderful service. Great advise on shipping packages. Always efficient. Love this post office.
  • JD
    Jeb Dickerson
    Mar 31, 2022
    5.0
    The young lady who helped me was super friendly and seemed to want nothing more than to help me do what I needed to do. It’s a simple thing, but it makes a difference and, from one public servant to another, I appreciate it very much.
  • GM
    Gina Mullins-Cohen
    Feb 23, 2019
    5.0
    Excellent customer service and always a friendly face.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.