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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3465 Fairystone Park Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
3465 Fairystone Park Hwy, Bassett, VA
24055, United States
Hours
Reviews
3.2
17 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
1
1 star
6
- KHKarina HerreraDec 20, 20251.0Disrespectful employees.
- CACarlos AndinDec 20, 20251.0I am writing this review to express how poorly I was treated at the Bassett Post Office during my recent visit. I arrived about 20 minutes before closing time and waited in line like everyone else. The employee working that day was polite to the customers ahead of me, but when it became my turn, her tone and attitude changed completely. I felt that I was treated differently because of my race. I was the only person in line who looked different from the others, and the way the employee spoke to me was noticeably more rude and dismissive. I did not have a QR code and was unfamiliar with the shipping process, so I asked for help. She rudely told me to write my name and the recipient’s name on the box. I followed her instructions and then returned to ask where I should write the address, assuming she would give me access to a computer or form like she had done for other customers. Instead, she raised her voice and said, “There is no address on this box.” I apologized and explained that I thought she would give me a computer to enter the address. Her response was, “You know what, never mind. I don’t have time for you.” This made me feel embarrassed and disrespected.When she asked for the zip code, I clearly provided it, but she acted as if she couldn’t hear or understand me. While paying, I was asked to rate my experience on the payment screen, and I honestly selected how I felt. She sarcastically said, “Wow, thank you.” I calmly replied that I was just being honest. She then said she couldn’t help me with another package because it was going to Canada and she was closing in 10 minutes. I told her that regardless of closing time, she should not speak to customers with an attitude. She refused to continue the conversation, and I pointed out that I had been respectful and had done nothing wrong. Other customers were present and witnessed how this adult employee treated me, a Hispanic minor. I left feeling disrespected, embarrassed, and discriminated against. I believe customers deserve to be treated with patience, respect, and fairness, regardless of race or age. I hope this issue is taken seriously so no one else has to experience what I did.
- CBchristopher bowlesNov 9, 20251.0Be careful sending packages through this post office i Mail alot of packages and every time i send one through that office my package gets sent back damaged makes me feel like they drop kick the boxes into the carts
- TJTaylor JamisonAug 11, 20255.0These employees are great!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location on 3465 Fairystone Park Hwy?
This Post Office offers mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need to schedule an appointment for passport services?
Yes, most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the Bassett USPS location?
Monday to Friday from 9:00 AM to 4:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search for and reserve available PO Boxes online at the USPS website; in-person application requires two valid IDs and a completed form.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary, so check with this Post Office for details.
What nearby attractions can I visit before or after my visit to the Post Office?
You can explore the Bassett Historic Train Depot museum or visit the Bassett Train Station Event Center for local events and concerts.
Are there local spots for fresh produce near the Post Office?
Yes, the Bassett farmers market and the Bassett Community Market nearby offer fresh fruits, vegetables, and baked goods.
Where can I grab a coffee or a quick snack near the USPS Bassett location?
The Railway Café nearby provides coffee, cafe meals, and hot dogs, perfect for a quick bite before or after your visit.
How can nearby transit or landmarks help me find the United States Postal Service in Bassett?
You can use the Bassett Historic Train Depot or Bassett Train Station Event Center as landmarks to easily locate the USPS at 3465 Fairystone Park Hwy.