The UPS Store

3.3
118 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4152 in Ashburn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Ashburn Village Blvd & Gloucester Pkwy.

Details

  • DeliveryNot available

Location

The UPS Store
44050 Ashburn Shopping Plaza, Ashburn, VA
20147, United States

Hours

Reviews

3.3
118 reviews
5 stars
61
4 stars
3
3 stars
2
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with many customers reporting rude and unhelpful staff, while others praise the efficiency and friendliness of certain employees.

Efficiency

Several reviews highlight the store's efficiency in handling shipping and returns, with quick service being a common positive remark.

Staff Attitude

Many customers noted a negative attitude among staff members, describing them as unfriendly or dismissive, which detracted from their overall experience.

Service Consistency

There are mixed reviews regarding service consistency, with some customers expressing satisfaction with their experiences over time, while others report repeated negative interactions.

Pricing Issues

Multiple reviews mention concerns about pricing practices, including unexpected fees and high shipping costs, leading to dissatisfaction among customers.
  • DG
    Dawn Godkin
    6 days ago
    2.0
    Walked in to a line of 6 people deep and only 1 worker. The wait was long and no relief for the solo man behind the counter.
  • TT
    Talha Tariq
    Nov 28, 2025
    1.0
    Everyone that works here is miserable.
  • RV
    rebeca valladares
    Nov 15, 2025
    1.0
    Very bad service and very rude staff!!!!
  • JJ
    jjgoodway
    Sep 19, 2025
    5.0
    Went to get a document notarized and was in and out in a few minutes with no hassles. Great customer service!
  • NK
    Natalia Kossobokova
    Sep 9, 2025
    5.0
    I have to ship for work often and this is the most efficient location I’ve ever been to. The staff is always friendly and very knowledgeable. Kevin is new and he always helps me with international shipments which can be quite tedious. All packages I’ve shipped from here have always arrived on time. I highly recommend!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4152 in Ashburn offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services, along with small business support.