Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5505 in Ashburn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Brambleton Town Center At The Corner Of Belmont Ridge & Ryan Road.
Details
- DeliveryAvailable
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
331 reviews
5 stars
284
4 stars
10
3 stars
7
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, many customers praised the friendly and helpful staff, although there were notable complaints about rudeness and poor communication from some employees.
Efficiency
Customers frequently highlighted the quick and efficient service, with many expressing satisfaction with the speed of transactions.
Management Changes
Feedback indicated a significant decline in service quality following a change in ownership, with several customers expressing disappointment in the new management.
Cleanliness and Organization
The store was generally described as clean and well-organized, although some reviews mentioned issues with hygiene and chaos under new management.
Notary Services
The availability of notary services was appreciated, but there were complaints about unclear instructions and customer interactions.
- BGBhuban GhimireNov 6, 20255.0Very good customer service! Helpful staffs!
- BMBonnie McNeelyOct 23, 20255.0Efficient service
- MLMichael LunosOct 6, 20255.0This is hands down the best UPS Store I’ve ever used. The staff is always friendly, professional, and fast. I’m in and out in minutes every single time—no stress, no long lines, just great service. You can tell they really care about helping people get things done efficiently. Highly recommend this location!
- SKshweta khanapurAug 23, 20255.0The notary was very kind and helpful
- MBM BagleyAug 5, 20255.0I called ahead as the store was to close soon and asked if they would stay open a few more minutes to allow me to make a return that had to be done today. When I arrived they allowed me to come in and treated me with courtesy as they quickly processed my return. Superb customer service from this UPS location. Thank you so much!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Ashburn provide?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the operating hours for The UPS Store #5505 in Ashburn?
The store is open Monday to Friday from 8:30 AM to 7:30 PM, on Saturday from 9:00 AM to 5:00 PM, and on Sunday from 10:00 AM to 3:00 PM. It may be closed on certain holidays.
Is The UPS Store open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, though holiday hours may vary.
Where is The UPS Store located in Ashburn?
The store is located at 42395 Ryan Road, Suite 112, Ashburn, VA 20148, at Brambleton Town Center at the corner of Belmont Ridge and Ryan Road.
What payment methods are accepted at The UPS Store #5505?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rentals and mailbox services are available at this location.
Are The UPS Store's facilities wheelchair accessible?
The store has a wheelchair accessible entrance and offers free Wi-Fi, but it does not have wheelchair accessible seating or restrooms.
What nearby businesses can customers visit along with The UPS Store at Brambleton Town Center?
Nearby businesses include Shred Nations for additional shredding services, Hair Cuttery and Great Clips for haircuts and salons, and Levo Day Spa for beauty and nail treatments.
How can the nearby Verizon store be helpful to customers visiting The UPS Store?
Customers can visit the Verizon store nearby for mobile phone services and electronics, which could be convenient if they need to purchase accessories or manage their telecommunications while handling shipping or business needs at The UPS Store.
Are there any gift or specialty shops near The UPS Store where customers can shop?
Yes, Perpetual Kid, a gift shop, and Edible Arrangements, offering flowers and desserts, are located nearby and can be visited before or after your visit to The UPS Store.