The UPS Store

4.5
182 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6862 in Ashburn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Claiborne Parkway And Ashburn Farms.

Details

  • DeliveryNot available

Location

The UPS Store
43330 Junction Plaza, Ashburn, VA
20147, United States

Hours

Reviews

4.5
182 reviews
5 stars
153
4 stars
3
3 stars
3
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers frequently mention quick and efficient service, particularly for notary and shipping needs, making the process hassle-free.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly for printing services, describing them as expensive compared to other options.

Store Environment

The store is noted for being clean, well-organized, and conveniently located, contributing to a positive customer experience.

Mixed Experiences

While many reviews are positive, there are a few mentions of poor service and mishandling of documents, indicating inconsistency in service quality.
  • AT
    Andrew Wickliffe (tnkBeatbox)
    Oct 23, 2025
    5.0
    I often find myself recommending shipment to a certain repair service, and UPS is always my go to since the drop off is so convenient.
  • RC
    Roopa C
    Aug 12, 2025
    5.0
    Writing this as a shout out to Durga. We havev been doing some important paperwork and sending it through this ups. Durga was extremely patient and helpful with us. I watched as she single-handedly navigsted the sudden onslaught of customers yesterday. She is pleasant annd helpful to everyone. We all need more efficient people like Durga in customer service!
  • SD
    Scott Davidson
    Aug 9, 2025
    1.0
    “Completely incompetent and costly” This UPS Store mishandled important court documents from the moment I walked in. They misread and miscopied everything, failed to tell me there was any problem, and then gave me a runaround instead of fixing it. There was no equipment issue. They simply did not know what they were doing. I spent almost one hundred dollars on documents that are now unusable and I have to go to another location to have them redone. An absolute waste of time, money, and trust.
  • SS
    Sara Smyles
    Jul 23, 2025
    5.0
    Andrew is a true professional. Young man is courteous and well rounded. It was a pleasure to work with him.
  • DL
    DATTA LOHITH
    Jul 21, 2025
    5.0
    Standards in delivery, let be the packing, carefulness or speed.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6862 in Ashburn offer?

The UPS Store #6862 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.