United States Postal Service

2.5
64 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2200 N George Mason Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2200 N George Mason Dr, Arlington, VA
22207, United States

Hours

Reviews

2.5
64 reviews
5 stars
21
4 stars
2
3 stars
0
2 stars
5
1 star
36
  • CC
    Cornelius
    Oct 30, 2025
    1.0
    It’s a disgrace to call this my local usps. Packages never arrive on time. They are full of lies. “Delivery attempted” but my cameras tell a different story.
  • JR
    Jorge Rodriguez
    Oct 1, 2025
    1.0
    The staff was really rude and condescending
  • DT
    Diana Teaford
    Sep 19, 2025
    1.0
    I inadvertently dropped a letter to an insurance company into the indoor slot. I wanted to send it by registered mail. When I reported the problem to the “lady” at the desk she yelled that she’d have to go through the entire bag of mail. It was 5 sec since I dropped it and no one else was in the PO. She yelled at me for not knowing the zip code on the letter. “I don’t know you”, she yelled. “HOW do you expect me to find it”. I showed her my return label, she huffed off and after a minute she said she couldn’t find it. Personality and service is not her forte! Rude, unprofessional, disrespectful and mean describes her. Put her in the back, not out front with the public.
  • RH
    Robert Hanshew
    Jun 28, 2025
    1.0
    The customer service is the worst. Tried to mail a package overseas and the counter dude couldn't have gone out of his way to be more rude, has an attitude, and takes delight in making the situation difficult for the customer. Should be fired immediately.
  • DD
    DABZ_Bomb
    Jun 20, 2025
    2.0
    Honestly I never write reviews but the lady at the front desk is something else. She is extremely rude and always has an attitude. I don’t expect some 10/10 service but it’s like she’s trying to be a female dog and get people to dislike her. Everyone else there is super nice and friendly and that’s the only reason why I put two stars instead of 1 but she’s the worstttt. Someone needs to fire her or just tell her to stop being rude maybe? If you’re coming to work then come correct. No one has done anything to you miss!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.