United States Postal Service

2.1
194 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1210 S Glebe Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1210 S Glebe Rd, Arlington, VA
22204, United States

Hours

Reviews

2.1
194 reviews
5 stars
41
4 stars
13
3 stars
5
2 stars
6
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, leading to a negative experience.

Efficiency

Long wait times and understaffing were common complaints, with many customers frustrated by slow service.

Cleanliness and Organization

The facility was described as dirty and poorly managed, contributing to customer dissatisfaction.

Passport Services

Inconsistent and unreliable passport services were highlighted, with many customers experiencing issues.

Helpful Staff

Despite the negative feedback, some customers praised individual staff members for their helpfulness and professionalism.
  • CB
    C B
    2 days ago
    1.0
    The UPSP workers at this location are inept, rude, unprofessional and completely incompetent. It's always gross and messy inside. The USPS workers at the main front desk are clueless about what they're doing and regularly make mistakes regarding costs for postage for letters and packages. They should all be fired. This location needs to get a new staff of trained people to service the public with competency, helpfulness, professionalism and courtesy.
  • SN
    Step N
    3 days ago
    1.0
    So slow, and nasty. When was the last time it was cleaned?
  • PD
    Pedro Diaz Duran
    Sep 29, 2025
    5.0
    Great job, thank you Kenny! Very efficient.
  • RV
    Rika Verdall
    Sep 10, 2025
    1.0
    Between failing to deliver my mail and sending my packages back for no apparent reason (because no, I did not move), this post office has been a consistent problem.
  • AM
    Angel Mercado
    Aug 20, 2025
    5.0
    I was able to submit my passport renewal without an appointment. On a Saturday to boot! The Mail clero was very professional and cordial. Kudos to him!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.