United States Postal Service

2.2
197 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1210 S Glebe Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1210 S Glebe Rd, Arlington, VA
22204, United States

Hours

Reviews

2.2
197 reviews
5 stars
42
4 stars
14
3 stars
5
2 stars
8
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude staff, with many customers experiencing unprofessional behavior and poor service.

Cleanliness

Multiple reviews mention the post office being dirty and in need of maintenance.

Efficiency

Customers frequently report long wait times and understaffing, leading to frustration during visits.

Delivery Issues

Numerous complaints about lost or misdelivered packages, indicating significant reliability problems with mail delivery.

Passport Services

Inconsistent experiences with passport services, including long waits and unhelpful staff.
  • RA
    RAZU AHMED
    Dec 19, 2025
    5.0
    Very gentle service by Kyle !!
  • KK
    KWM
    Dec 4, 2025
    2.0
    Why is it so dirty?!
  • SO
    Steve O
    Nov 25, 2025
    2.0
    This is one of the worst Post Offices I have ever dealt with. Most of the people in the office are friendly and professional but they can't get decent mail carriers for anything. I was expecting a package yesterday and it showed out for delivery. At 8:30 it showed delivered to a parcel locker. This is important so I went to see how to get it only to be told they don't have parcel lockers and the carrier must have done that to stop the timer when they realized they didn't deliver it. Now I'm waiting another day. Very annoyed.
  • CB
    C B
    Nov 22, 2025
    1.0
    The UPSP workers at this location are inept, rude, unprofessional and completely incompetent. It's always gross and messy inside. The USPS workers at the main front desk are clueless about what they're doing and regularly make mistakes regarding costs for postage for letters and packages. They should all be fired. This location needs to get a new staff of trained people to service the public with competency, helpfulness, professionalism and courtesy.
  • SN
    Step N
    Nov 21, 2025
    1.0
    So slow, and nasty. When was the last time it was cleaned?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.