Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3118 Washington Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
190 reviews
5 stars
47
4 stars
9
3 stars2
2 stars
4
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Staff Efficiency
Customers frequently reported long wait times and slow service, often due to insufficient staffing or inattentive employees.
Package Handling Issues
There were multiple complaints about misdelivered or lost packages, as well as concerns regarding the handling of mail.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and positive attitudes during their visits.
Facility Condition
The post office building was noted as being attractive and historic, which some customers appreciated.
- DCDesiree Carey4 days ago5.0Absolutely the most efficient, polite passport office in the DMV! After learning the Friendship Heights passport office closed in their post office, I immediately made an appointment here. It was flawless, convenient, and took under 20 minutes.
- FKFrank KrolDec 29, 20251.0This is one of the worst post offices I've ever come across. Not only is staff usually rude to customers, but they consistently do not respect customers' choices. I've set 3 mail holds in the past few months, and all my mail had been delivered during the hold periods. I wish I could have a different post office instead of having to deal with this one. I talked to one of the postal workers there about this and they simply shrugged me off, as well as other customers in line. Completely unprofessional.
- JJJamieDec 19, 20253.0Great location and beautiful building with helpful staff. Easy to send mail out. However, they don’t sell postcard stamp sheets (only had an option to buy 100 stamps at once)…
- ANAshley NeubaumDec 15, 20251.0Wedding stationers, I do not recommend this location (try others in the DMV). I do custom calligraphy for our annual holiday cards, and out of all the locations I've lived, this location has been the least helpful (in addition to SOOOO mean/rude). In 2024, they promised to hand-cancel envelopes... but took them to the back without doing them in front of me, or allowing me to do it on their behalf while they were helping other customers. They indeed arrived having been sorted through the machine, not hand-cancelled. This year (2025), I arrived in the afternoon and they refused to hand-cancel based on time of day. They told me to come back in the morning... well, they also didn't like the time of day in the morning I came back (different employees, and both rude each time). Avoid, avoid, avoid for all custom envelopes. Separately, I've had issues with large amounts of mail being "returned to sender", saying my address does not exist - I have to assume that's an issue with this post office. Photos from friends show my address as correct when this happens, often typed out so it should not be a readability issue. Have not had this issue in any other location I've lived (in the DMV or elsewhere).
- LLLitalitalyDec 8, 20251.0The clerks were rude and inattentive. Two of my packages were sent to the same person instead of going to different people because the clerk scanned the same one twice. Her very costly sloppiness cost me a huge delay and I hope I can recoup the $200+ - praying that the recipient returns that package.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3118 Washington Blvd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 3118 Washington Blvd?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete setup in person.
Are PO Boxes accessible after regular business hours here?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specifics.
What is the cost of a passport photo at USPS?
The current fee for a passport photo at USPS is $15.
Is there a nearby coffee shop where I can relax before or after visiting the Post Office?
Yes, Peet's Coffee is nearby and offers a great place to enjoy coffee or tea before or after your visit to the Post Office.
Are there dining options close to the United States Postal Service at 3118 Washington Blvd?
Yes, you can visit nearby restaurants like Lyon Hall, a French restaurant and bar, or The Renegade VA, a music venue and restaurant, for food and entertainment.
Which nearby services could be useful for someone visiting the US Postal Service?
Nearby you can find services like Arlington Center For Dentistry and Sarah Grace Photography, which might be helpful depending on your needs.