The UPS Store

4.3
393 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4832 in Arlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Village At Shirlington - Lower Level Across From Movie Theater.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
2776 S Arlington Mill Dr, Arlington, VA
22206, United States

Hours

Reviews

4.3
393 reviews
5 stars
305
4 stars
14
3 stars
3
2 stars
10
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Pricing Issues

Customers expressed dissatisfaction with additional charges for services like taping boxes and printing labels, feeling these fees are excessive.

Efficiency

The store is often busy, but many reviews highlight the staff's ability to handle multiple customers efficiently despite the long lines.

Mixed Experiences

While some customers had excellent experiences and praised specific employees, others reported significant frustrations, leading to a lack of consistency in service quality.
  • DD
    Dawit Admasu (Dave)
    Dec 26, 2025
    2.0
    You guys charge for everything, printing shipping lable, tape, etc.
  • KB
    Kanafou Boujemaa
    Nov 5, 2025
    1.0
    I had a really bad experience today with the cashier, Sofi. He was very rude and tried to charge me for something that was supposed to be free. When I told him that, he said “No” and refused to take my package unless I paid. It made me feel really bad.
  • TD
    Troy Davis
    Oct 1, 2025
    3.0
    Good customer service as a whole; but, parking isn’t great and an over $2 fee for taping is too much.
  • WB
    Wendy Berrios
    Sep 16, 2025
    5.0
    Very friendly, knowledgeable and kind staff! Thank you!
  • LM
    Lindsay McManus
    Aug 6, 2025
    5.0
    The three employees working at #4832 on 8/2 at 1:50pm were awesome. I came into the store with two skateboards, which are unusual sizes and depths, ie not really a traditional thing to ship, and they figured out what box would be best and then how we could cut it a little bit to make sure that it fit, and that I wasn’t paying extra for no reason. The female employee proposed using a golf club box instead of one for fine art, and it worked PERFECTLY! These kids - and I say that out of respect because younger employees get a lot of flak these days - went above and boyond in their customer service and should be recognized for setting a new standard.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4832 in Arlington offer?

The UPS Store offers expert packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.