Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4832 in Arlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Village At Shirlington - Lower Level Across From Movie Theater.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.3
392 reviews
5 stars
305
4 stars
14
3 stars3
2 stars
9
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were numerous complaints about rude behavior and poor service from specific employees.
Pricing Issues
Customers expressed frustration over additional charges for services like taping boxes, which they felt were excessive and not standard practice at other locations.
Efficiency
The store is often busy, but many reviews noted that staff manage to handle customers efficiently despite the high volume.
Mixed Experiences
Overall experiences varied widely, with some customers having fantastic interactions while others reported significant dissatisfaction.
Parking Challenges
Several reviews mentioned difficulties with parking at this location, which added to the overall frustration for some customers.
- KBKanafou BoujemaaNov 5, 20251.0I had a really bad experience today with the cashier, Sofi. He was very rude and tried to charge me for something that was supposed to be free. When I told him that, he said “No” and refused to take my package unless I paid. It made me feel really bad.
- TDTroy DavisOct 1, 20253.0Good customer service as a whole; but, parking isn’t great and an over $2 fee for taping is too much.
- WBWendy BerriosSep 16, 20255.0Very friendly, knowledgeable and kind staff! Thank you!
- LMLindsay McManusAug 6, 20255.0The three employees working at #4832 on 8/2 at 1:50pm were awesome. I came into the store with two skateboards, which are unusual sizes and depths, ie not really a traditional thing to ship, and they figured out what box would be best and then how we could cut it a little bit to make sure that it fit, and that I wasn’t paying extra for no reason. The female employee proposed using a golf club box instead of one for fine art, and it worked PERFECTLY! These kids - and I say that out of respect because younger employees get a lot of flak these days - went above and boyond in their customer service and should be recognized for setting a new standard.
- FMFatine MoumniJul 22, 20251.0They lock the door right at 8 pm even if there’s 10 customers inside taking their sweet time wrapping packages. I showed up at 8:01 pm with an urgent package that already had the label on it ready to go. Door was locked, I knocked through the glass and showed them that I just had 1 package with label already on and it would be a quick drop off. They refused to open. I proceeded to stand there and watch as the customers inside stayed in there for 15 minutes wrapping all their packages up and they couldn’t open the door and quickly take my package? That’s just bad and unfair customer service. So bear in mind, if you show up at 7:58 pm and want to stay 15 minutes after close wrapping your package that’s fine, but if you show up a minute after they close to do a quick drop off while plenty of other customers and employees are still inside that’s not allowed. I’ve been coming here for years to do business and I will not be returning anymore.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4832 in Arlington offer?
The UPS Store offers expert packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #4832?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store #4832 open on public holidays?
The store is closed on certain holidays such as November 27, December 25, December 31, January 1, and January 19, 2026. It remains open on other holidays like November 11 and 28, following regular hours.
Where is The UPS Store #4832 located in Arlington?
It is located at 2776 S Arlington Mill Dr, Arlington, VA 22206, in the Village At Shirlington shopping center on the lower level across from the movie theater.
What payment methods does The UPS Store #4832 accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #4832 offer mailing and shipping supplies?
Yes, they provide a variety of office products, mailing supplies, moving boxes, stamps, and postage for your shipping needs.
Does The UPS Store #4832 have free Wi-Fi for customers?
Yes, free Wi-Fi is available for customers at the store.
What nearby restaurants can I visit before or after my visit to The UPS Store #4832?
You can enjoy meals at nearby restaurants like Moby Dick House of Kabob, Taco Bamba Shirlington, Taco and Piña, and Subway, all located close to the store.
Are there any entertainment options near The UPS Store #4832 in Arlington?
Yes, the Synetic Family Theater, an arts and entertainment venue, is nearby and offers theatrical performances and concerts.
How can local community organizations near The UPS Store #4832 assist visitors?
Nearby organizations like the Missionary Society of St. Francis of Assisi and LifeCare Ministries International provide community and religious services, which visitors might explore while in the area.