United States Postal Service

2.7
106 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4270 John Marr Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4270 John Marr Dr, Annandale, VA
22003, United States

Hours

Reviews

2.7
106 reviews
5 stars
36
4 stars
4
3 stars
6
2 stars
9
1 star
51
  • MT
    minh truong
    Nov 12, 2025
    1.0
    a lady wearing glasses so lazy and mean , dont hire that lady , fire her get out job
  • BS
    Baby yoda Sucks
    Sep 15, 2025
    5.0
    Kent is super nice go to him for your passports 💯We got out of there fast
  • TR
    T R
    Aug 30, 2025
    1.0
    What's the point of having self serve kiosk and po boxes if you cannot access them? They lock their doors when they close for the day. You cannot ever access self services like other post offices.
  • JJ
    JKM
    Aug 8, 2025
    5.0
    The staff here has always been very attentive and have better customer service skills than the other USPS locations.
  • KC
    Kiki C
    Jun 20, 2024
    2.0
    I see why they have a 2.4 rating. Stood in line patiently where im next,woman walks up to bypass me and go up to counter when I spoke up and said how can you just cut the line when I'm next , the line start behind me and another lady behind me. The Hispanic lady spoke spanish the one that cut infront which other people saw. If Virgil would of explained why spanish lady went to his counter bypassing through line then we would know.Then when the other lady employee at the end finished up with one guy I started to proceed and she calls guy from other side which is the opposite .though we stood 10mins because of the first lady . I asked the lady employee does the line starts this way where we're standing? Which she says yes but I have to take him. Then once the customer left from Virgil counter , I went next , he didn't greet, when I spoke then ask him for a pen so I can fill out label. Very unprofessional he says can you go over there to fill out. I informed why? it takes 6seconds plus I have to get stamps and we already had 2 people cut infront of us . He got up said a whole lot and informs well ill get the manager. The other person came out I explained she was respectful and I informed her then she left. Then another person came I guess they went to get another assistant Kimberly, I'm not sure why she came out after when I spoke to the first manager. She came out unprofessional as well and told me to move to the other lady which also took a customer from opposite when i was next. I asked her for the manager name . She kept sayin her name is Kimberly, which is not the manager I spoke to that came before kimberly. I needed the employee name Which kimberly declined to give me . I wouldn't have came inside if the outside mailboxes were full to the top where you see pushed in mail from the top where you insert mail.but had to go in to get stamps and mail with a bigger envelope and give out going Mail to the clerk employee. I just think the employees should have the courtesy to apologize for the long wait and explain why other customers are cutting in front of others that been waiting in line correctly for 10- 15mins . Virgil saying a whole lot under his mask to tell me to go over there to fill out when I informed him that I been waiting now 20 mins when 2 people cut infront of me and I can't wait any longer i would of got stamps then he gets up and say he's not helping i'll go get manager. Unprofessional. I see why it's a 2.4 rating. Even the customer behind me agreed how they not seeing us over here waiting in the correct line.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.