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Brand Certified

United States Postal Service

2.3
(113 reviews)

Business Details

1908 Mount Vernon Ave, Alexandria, VA
22301, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1908 Mount Vernon Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1908 Mount Vernon Ave, Alexandria, VA
22301, United States

Hours

Reviews

2.3
113 reviews
5 stars
32
4 stars
4
3 stars
2
2 stars
2
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with specific complaints about rudeness and unprofessional behavior from staff.

Staffing Issues

Customers reported unreliable hours, frequent closures, and understaffing, leading to long wait times and frustration.

Mixed Experiences

While some customers had positive interactions with specific staff members, such as Cece and Beverly, these experiences were overshadowed by the overall negative feedback regarding other employees.

Convenience

Despite the negative reviews, some customers appreciated the location's convenience and quick service when staff were efficient.
  • KL
    Kent Lambert
    Feb 3, 2026
    5.0
    74388866026186933164210 I just want to say thank you so much to the lady and my post man for getting my package. oh my God thank y'all so much! you got it delivered. thank you and bless all of y'all!
  • JJ
    Jeremy
    Jan 6, 2026
    1.0
    This location is very unreliable, always closed or having “system outages” during operating hours.
  • EE
    Eric
    Oct 7, 2025
    5.0
    The gentleman working today (Oct 7) was extremely polite, professional, and prompt. This was my first time visiting and I was expecting the worst based on the other reviews. Maybe they hired someone new and I just got lucky, but it was possibly the smoothest visit to a post office that I've ever experienced.
  • IM
    Iris Molina
    Sep 25, 2025
    1.0
    Very bad customer service the lady is very rude and very disrespectful I just there around 4:20pm she said computer doesn’t work with actitud she need to be nicely with customers
  • JH
    Julie Hardy
    Oct 22, 2022
    1.0
    It's ridiculous how I send a package to this post office, and they say "reschedule to next delivery day." And then, they LOSE the package. Now I am out money, and the USPS won't pay. So it's okay for employees to steal packages???

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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