Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.7
(180 reviews)

Business Details

1100 Wythe St, Alexandria, VA
22314, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1100 Wythe St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1100 Wythe St, Alexandria, VA
22314, United States

Hours

Reviews

2.7
180 reviews
5 stars
57
4 stars
12
3 stars
16
2 stars
7
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, many reviews highlight rudeness and unprofessional behavior from certain employees.

Wait Times

Customers frequently report long wait times due to understaffing, with many instances of only one clerk available to assist a large number of patrons.

Operational Issues

There are consistent complaints about the self-service kiosk being out of order and issues with mail delivery, including lost packages and delays.

Staffing Concerns

Many reviews indicate that the location is understaffed, leading to poor service and long lines, with some customers expressing frustration over the lack of available help.
  • DP
    Dan Petcu
    5 days ago
    1.0
    Waited 20 min in line (only one counter is working) to find out they don't have Certified Mail forms. Less than 10 miles from USPS headquarters, you cannot send Certified Mail. Thank you, Postmaster General!
  • KM
    Kristen McCormack
    Feb 25, 2026
    1.0
    Poorly managed USPS. Opened late then when the customers were let in there was no help at the counter.
  • AA
    Amanda
    Feb 14, 2026
    1.0
    They close at 4 o’clock and I arrived around 3:30. The clerks were already gone and that whole area was completely closed off. I needed help with sending a package so I knocked on the customer service door. Even though I could hear them on the other side no one ever answered. Very frustrating as they are closed on Monday for Presidents’ Day, So I would need to wait until Tuesday, which is three days away.
  • HY
    H Y
    Feb 13, 2026
    5.0
    It's a good location. Clearly post offices are understaffed everywhere. There was a super long line today with just one clerk, but she clearly was competent, knew what she was doing, advised people of kiosk options and moved things along in a reasonable manner. They deserve credit for the job they do.
  • SC
    Sophia Cooper
    Feb 8, 2026
    1.0
    I mailed an important form to the VA Department of Taxation from this post office, and paid extra for first-class mail. Somewhere in the process, my letter was lost, and Dept of Taxation did not receive it. Because of this, I was fined almost $250. The staff has never been friendly. Since this has happened once before when I mailed from this location, I think I can figure out who’s responsible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others