Brand Certified
United States Postal Service
2.6(123 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
8588 Richmond Hwy, Alexandria, VA
22309, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8588 Richmond Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
123 reviews
5 stars
40
4 stars
5
3 stars
7
2 stars
7
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or disrespectful.
Staff Performance
While some employees, like Jana and Marcia, received praise for their helpfulness and professionalism, many others were criticized for poor service and lack of efficiency.
Long Wait Times
Customers frequently mentioned long lines and understaffing, leading to frustrating wait times for service.
Delivery Issues
Numerous complaints were made about lost or misdelivered mail, with customers expressing dissatisfaction with the handling of packages.
Inconsistent Experiences
Feedback varied widely, with some customers having positive interactions while others reported negative experiences, indicating inconsistency in service quality.
- GPGiovanni Perez5 days ago5.0Best post office ever!!!!
- AAAustin AlexanderFeb 17, 20261.0Where are all the employees??? Everyone that works here is slower than a tortoise and there only 2 employees for the whole facility.
- ZNZada NurFeb 9, 20265.0Jana created one of the most memorable and positive experiences I have ever had at the USPS. She carries herself with true professionalism, outstanding communication skills, and exceptional customer care. Her kindness, efficiency, and willingness to help truly saved the day for me and my family. Employees like Jana reflect the very best of public service, and I am deeply grateful for her support.
- DDDavidFeb 4, 20261.0Delivery drivers do not care about your packages. They’ve just thrown my orders on multiple occasions with items that are fragile.
- BBBJ BJan 17, 20261.0My mail has been stolen from this post office
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 8588 Richmond Hwy?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this USPS location.
Can I apply for a first-time passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Most locations also offer passport photo services.
Do I need an appointment for passport services at 8588 Richmond Hwy?
Most Post Offices offering passport services require appointments through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this USPS branch?
Monday through Friday, it is open from 9:00 AM to 5:00 PM, and on Saturdays from 8:30 AM to 1:00 PM. The location is closed on Sundays.
Can I rent a PO Box online at the United States Postal Service on Richmond Hwy?
Yes, you can search and reserve PO Boxes online. After reserving, you complete the setup in person at the Post Office.
Is there 24/7 lobby access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. It's best to check directly with this location.
Which nearby Post Office locations are close to the United States Postal Service at 8588 Richmond Hwy?
The Engleside Post Office and another United States Postal Service location with passport and visa services are close by, providing alternative options for mail and passport needs.
Are there dining options near the USPS at 8588 Richmond Hwy?
Yes, nearby you can find restaurants like Kimchi House, an Asian and Korean restaurant, and Johnny Mac's NC Style BBQ offering American barbecue.
What transportation services are available near the Richmond Hwy USPS?
A To Z Shuttle Services offers transportation and tours nearby, which can help customers reach the Post Office or travel locally.
Are there automotive and repair services close to the United States Postal Service at 8588 Richmond Hwy?
Yes, Gold Star Towing and Jiffy Lube Multicare, an automotive repair and oil change station, are nearby for vehicle assistance needs.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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