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United States Postal Service

2.0
(146 reviews)

Business Details

6137 Lincolnia Rd, Alexandria, VA
22312, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6137 Lincolnia Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6137 Lincolnia Rd, Alexandria, VA
22312, United States

Hours

Reviews

2.0
146 reviews
5 stars
26
4 stars
10
3 stars
5
2 stars
5
1 star
100

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with packages being delivered to the wrong address, lost packages, and failure to deliver items altogether.

Customer Service

Feedback indicates poor customer service, with many customers experiencing unhelpful or rude staff, long wait times, and difficulty reaching the office by phone.

Staffing Problems

Many reviews mention understaffing, leading to long lines and slow service, with customers expressing frustration over the lack of available clerks.

Mixed Experiences

While some customers had positive interactions with specific staff members, overall experiences varied widely, with many expressing dissatisfaction.
  • EE
    Elizabeth E
    Feb 21, 2026
    5.0
    I don’t know why this office has such bad reviews. It’s always the same woman when I go and she’s always very quick and helpful with whatever service I need. The office itself is well stocked in supplies.
  • MB
    Mark Bergin
    Dec 29, 2025
    1.0
    They often ignore my vacation stop instructions and continue to deliver. I back see them do this on my doorbell cam. And they never answer the phone when I call to correct this
  • SS
    svetla
    Dec 24, 2025
    1.0
    it’s the second time one of my packages have been delivered to the WRONG ADDRESS, i file a claim for missing mail and then they close it. this place sucks for delivery
  • JD
    Jacob Donavan
    Dec 2, 2025
    1.0
    Dropping off a prepaid package is a 20 minute ordeal. No open drop off package slot
  • JA
    Jake Asher
    Nov 21, 2025
    2.0
    I'm sure the people working here are doing their best but they are perpetually understaffed. I would never even bother coming if it weren't the most convenient post office to my house. They just never have enough people to serve customers in a remotely timely manner. Dropping off a prepaid package is a 30 second transaction that shouldn't be proceeded by 20 minutes of waiting in line at 2:00 on a weekday afternoon (let alone at any of the busier times of day like the lunch or after work rush). Half the time I wind up going a full 10 minutes out of my way to the Annandale branch off Little River turnpike just to save time. Anyway, I'm sure some of this is a symptom of federal budget cuts but whoever reads these and has some input might be able to throw us a bone.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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