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Visit your local Post Office™ at 6137 Lincolnia Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported poor customer service, including unhelpful staff, long wait times, and rude behavior from employees.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.
Staffing Problems
Frequent mentions of understaffing leading to long lines and slow service, with calls for more employees to improve efficiency.
Safety Concerns
Some customers expressed feelings of unsafety due to the presence of individuals sleeping in the post office and the overall environment.
Mixed Experiences
While some customers had positive interactions with specific staff members, overall experiences varied widely, with many expressing dissatisfaction.
JA
Jake Asher
3 days ago
2.0
I'm sure the people working here are doing their best but they are perpetually understaffed. I would never even bother coming if it weren't the most convenient post office to my house. They just never have enough people to serve customers in a remotely timely manner. Dropping off a prepaid package is a 30 second transaction that shouldn't be proceeded by 20 minutes of waiting in line at 2:00 on a weekday afternoon (let alone at any of the busier times of day like the lunch or after work rush). Half the time I wind up going a full 10 minutes out of my way to the Annandale branch off Little River turnpike just to save time.
Anyway, I'm sure some of this is a symptom of federal budget cuts but whoever reads these and has some input might be able to throw us a bone.
GM
Gwen Macon
Nov 14, 2025
1.0
NO ONE ANSWERS PHONE, the new letter carrier for my neighborhood refuses to deliver the mail.
OA
Omar Alali
Nov 10, 2025
1.0
The line is full to the outside and there is only one lady helping people
This is crazy
AM
ABD ELHAK MONFARID
Aug 29, 2025
4.0
Friendly service i was here to verify my new adress
DP
Dr. Alia Dixon Nurse Practitioner
Aug 15, 2025
1.0
OMG! Is this Real life? A man sleeping on top of the counter by the mailboxes. 8/14/25 around 2:30 pm..I shared it with the older woman (think from India per her accent) who works there she got mad at me because I told I didn’t feel safe doing business in the area the man is sleeping! She never said nothing to him instead he switched positions and continue sleeping..What is really going on in this world when it’s acceptable for people to sleep on the countertops at the post office and the workers get mad at someone (law abiding citizens) who feels unsafe in that area. It appears he does this everyday she was careless and nonchalant everyone was complaining and didn’t feel safe! He did NOT look homeless he was a well groomed black man around 30-50 years old..just Wow!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 6137 Lincolnia Rd?
This Post Office offers mail sending and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Make sure to complete and print your passport application before applying.
Do I need an appointment for passport services here?
Most Post Offices require scheduling an appointment online for passport services, though some allow limited walk-in hours.
What are the operating hours of this Post Office?
Monday through Friday, it is open from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 2:00 PM, and it is closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online securely at https://www.usps.com/manage/po-boxes.htm and then complete setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this local Post Office for specific access times.
Are there other postal service locations near 6137 Lincolnia Rd?
Yes, nearby postal service locations include another United States Postal Service and the US Post Office, which may offer alternative options for mailing and shipping needs.
What nearby stores can I visit before or after mailing packages?
You can visit nearby stores such as 7-Eleven for snacks, Giant Pharmacy for convenience needs, or Foot Locker and Kids Foot Locker for retail shopping.
Are there any nearby medical or wellness centers close to this Post Office?
Yes, nearby medical facilities include Excelsia Injury Care Alexandria-Lincolnia and Painfree Chiropractic & Rehab, useful if you need health care services in the area.
How can I make appointments for services offered at this USPS location?
You can schedule appointments, such as for passport services, using the USPS online scheduler available at https://tools.usps.com/rcas.htm.