United States Postal Service

2.3
148 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5900 Barclay Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5900 Barclay Dr, Alexandria, VA
22315, United States

Hours

Reviews

2.3
148 reviews
5 stars
36
4 stars
11
3 stars
2
2 stars
7
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise friendly and helpful service, others report rude and unprofessional behavior from certain employees.

Efficiency

Many customers appreciate the quick service and efficiency at this location, though there are complaints about long lines and slow service during busy times.

Delivery Issues

Numerous reviews highlight problems with mail delivery, including misdelivered packages and unreliable service from delivery personnel.

Cleanliness

The post office is generally noted for being clean and well-maintained, which is a positive aspect mentioned by several customers.

Management Concerns

Several reviews express dissatisfaction with management's responsiveness and handling of customer complaints, indicating a need for improvement.
  • NH
    Noel Hadayat
    Jan 3, 2026
    5.0
    Jiree Was very professional. Highly Satisfied. May JESUS CHRIST Bless you, your family, loved ones, and all of us, In JESUS CHRIST Name I pray, Thank you GOD, THE FATHER, THE SON AND THE HOLY SPIRIT, Amen Amen and Amen.2 Corinthians 5:14-19 New International Version 14 For Christ’s love compels us, because we are convinced that one died for all, and therefore all died. 15 And he died for all, that those who live should no longer live for themselves but for him who died for them and was raised again. 16 So from now on we regard no one from a worldly point of view. Though we once regarded Christ in this way, we do so no longer. 17 Therefore, if anyone is in Christ, the new creation has come:[a] The old has gone, the new is here! 18 All this is from God, who reconciled us to himself through Christ and gave us the ministry of reconciliation: 19 that God was reconciling the world to himself in Christ, not counting people’s sins against them. And he has committed to us the message of reconciliation Amen.JESUS CHRIST is coming back soon,very soon people, brothers and sisters, Repent 🙏❤️ HE is quick to Forgive ❤ Amen Amen and Amen“See, I am doing a new thing” (Isaiah 43:19).May JESUS CHRIST OF NAZARETH Bless you and your family and loved ones more and more, IN JESUS CHRIST All Holy, All Mighty, All Glorious and All Mejestic and All Powerful NAME i pray Amen
  • RB
    Robin Beard
    Oct 18, 2025
    5.0
    Staff is very pleasant and efficient. Good to have them as our neighborhood post office.
  • MB
    Marion Brophy
    Sep 9, 2025
    5.0
    Lisa went above and beyond to help me and point me to the correct way to ship my item. Her demeanor and kindness made the morning so much better. We’ll drive out of our way to come to this location in the future. Clean and easy to get in and out of as well. Thank you!
  • AK
    Ari Kendal
    Jul 28, 2025
    5.0
    One of the Best USPS Locations! After moving to the Kingstowne/Alexandria area, this has become our go-to USPS location and for good reason. The staff here are consistently efficient, professional, and friendly. It’s rare to find a post office where employees greet you with a smile and genuinely seem to care about providing great service, but this location does exactly that. Every visit has been smooth and hassle free. Highly recommended!
  • AR
    Angie Rizzo
    Jul 25, 2019
    1.0
    Waited at home all day for a package only to receive an email that delivery was not possible because no one available to sign for package. The real truth is that the carrier made NO attempt to deliver the package...just stuck a delivery attempt slip in my box.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.