Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3532 in Alexandria offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kingstowne Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
145 reviews
5 stars
95
4 stars
5
3 stars0
2 stars
5
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences are mixed; many customers praise the staff for being friendly and helpful, while others report rude and unprofessional behavior from certain employees.
Efficiency
The store is frequently noted for its efficiency, with many customers appreciating the quick service even during busy times.
Staff Knowledge
Several reviews highlight the staff's knowledge and willingness to assist with various services, including printing and shipping.
Management Issues
There are complaints regarding the management's handling of customer service issues, with some customers feeling dismissed or poorly treated by management.
Cleanliness and Environment
The store is generally described as clean and well-organized, contributing to a positive customer experience.
- INIsmail Niazi4 days ago1.0I know that’s not the store fault, but my question is if I return an Amazon item, why the store will charge me just to print the barcode label ?
- TGTilly G4 days ago5.0The most important reason for my rating is the consistently excellent customer service at this UPS location. Every time I visit, the staff is welcoming, patient, and incredibly helpful. They take the time to explain shipping options, make sure my packages are secure, and answer any questions without rushing me. The store is always clean, organized, and efficient, which makes the whole process quick and stress-free. Their professionalism and positive attitude truly set this location apart, and it’s the reason I continue to return and recommend it to others.
- MMMelNov 16, 20252.0Saw one of the employees hunched over at around 9 pm Saturday when I was leaving the Chick fil A drive through… looked like he was on drugs just swinging back and forth. I’m not creating this as a complaint but out of worry.
- OBOyuna BaatarjavOct 22, 20255.0The customer service is always professional and polite. They provide the fast service. Very thankful for their hard work and dedication.
- LJLaurie JamesSep 29, 20255.0Today I received exceptional service from this store. I had an unusual challenge printing a high quality photo of a tiny size, and on glossy paper. I am so grateful for attention and extra time and effort Joe gave to bring my project to fruition. He went above and beyond the call of duty. Joe tried various methods to help me keep the cost down. Meanwhile, the store owner, Chris, was to support Joe’s effort. If you are ever need of high quality service, I recommend Joe and Chris at this location.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3532 in Alexandria offer?
The store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the regular business hours for The UPS Store #3532?
The store is open Monday to Friday from 8:30 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Is The UPS Store #3532 open on Sundays?
Yes, it is open on Sundays from 12:00 PM to 4:00 PM, but hours may vary on holidays.
Where is The UPS Store #3532 located in Alexandria?
It is located at 5810 Kingstowne Center Dr, Ste 120, Alexandria, VA 22315, inside Kingstowne Shopping Center.
What payment options does The UPS Store #3532 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Are there special offers or discounts available at The UPS Store #3532?
Yes, customers can save with special offers and coupons available on their website.
What dining options are available near The UPS Store #3532?
Nearby restaurants include Subway, Dairy Queen, Pho Ngon (Vietnamese cuisine), Chick-fil-A, King Street Blues, The Black Hole (bar/pub), Fiona's Irish Pub, and Crumbl Cookies dessert shops.
Are there fitness or recreational facilities near The UPS Store #3532?
Yes, nearby you can find My Gym Children's Fitness Center and Club Pilates, suitable for fitness and recreational activities.
Where can customers find additional business or professional services near The UPS Store #3532?
Near the store are A Safe Home Inspection (home inspection and architectural design), Shred Nations (shredding services), BULKSIMPLE Liquidation, and Curnel Solutions for business financing and B2B services.
What are some nearby shopping and home services near The UPS Store #3532?
Customers can visit Be Bougie clothing store, Mermaidery women's clothing store, Next Day Blinds (window treatments), Carpenter's Creative Design, Maid A Wish (home cleaning), and Christian's Painters nearby.