Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3708 in Alexandria offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Alexandria Commons Shopping Center (Corner Of Duke Street & Quaker Lane), Carlyle, Old Town.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
124 reviews
5 stars
89
4 stars
2
3 stars0
2 stars
4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond in their service.
Efficiency
Several reviews highlighted the quick and efficient service provided by the staff, making the process smooth for customers.
Inconsistency
Some customers reported negative experiences with specific employees, indicating inconsistency in service quality.
Professionalism
While many reviews noted professionalism, there were also complaints about rude behavior from certain staff members.
Store Environment
The store was generally described as clean and well-organized, contributing to a positive customer experience.
- DCDan ColemanJan 4, 20261.0They charged me SEVENTEEN DOLLARS for a box. Yes, that "includes service and materials," but my item was already in a box and didn't need additional packing. I paid a guy $10 to put my box in a box and tape it shut.
- LGLa Gina GrossJan 3, 20265.0Great customer service!!!
- CTcj taylorDec 1, 20255.0Had an issue with a package I sent out from here. The manager Avery was very helpful in getting it resolved.
- JKJoAnne KriskoOct 20, 20255.0We just experienced amazing customer service at this location. Paris went above and beyond in helping us with a difficult Amazon return. I’ve honestly never experienced such positive and helpful customer service. She deserves a raise! 10/10 for Paris!
- YTYohannes TekleOct 7, 20251.0Avoid this location at any cost! I went there to drop off my ID to my former employer. I had a paid return label. He nevertheless decided to charge me for a box that I didn't need. When I mentioned I didn't need a box and the ID was already in an envelope, he said, "it will get lost with a 90%c chance". At this point I decided to go to another location.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Alexandria offer?
The UPS Store #3708 in Alexandria offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.
Where is The UPS Store located?
It is located at 3213 Duke St, Alexandria, VA 22314, at the Alexandria Commons Shopping Center, corner of Duke Street & Quaker Lane.
What are the store hours for The UPS Store in Alexandria?
Monday to Friday it is open from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, but holiday hours may differ.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental and mailbox services are available at The UPS Store #3708.
What nearby businesses could be useful if I visit The UPS Store?
Nearby businesses like Securible, LLC (an IT service company), and Unique Styles Barber Shop offer complementary services such as computer repair or grooming that you might consider visiting before or after The UPS Store.
Are there shredding services near The UPS Store?
Yes, Shred Nations is a nearby shredding service you can use for document destruction alongside the shredding services offered at The UPS Store.
What local professional services are nearby The UPS Store in Alexandria?
Nearby professional services include Eko Smart Solutions (energy company), Simple (employment agencies), Westfourth Communications (public relations), and Padgett Business Services (accounting). These may be helpful for business customers visiting The UPS Store.
If I'm visiting the Alexandria Commons Shopping Center, what other places can I explore around The UPS Store?
You can check out local salons like ONYC Hair and the European Wax Center for beauty services or stop by nearby establishments like Condo Approvals USA for property management needs or VXL Enterprises for business consulting.