Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3708 in Alexandria offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Alexandria Commons Shopping Center (Corner Of Duke Street & Quaker Lane), Carlyle, Old Town.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
120 reviews
5 stars
86
4 stars
2
3 stars0
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service, particularly highlighting staff members like Paris and Kalea for their helpfulness and professionalism.
Efficiency
Customers frequently noted the quick and efficient service, with many expressing satisfaction with the speed of transactions and assistance.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor service at times, indicating inconsistency in customer experiences.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant customer experience.
Notary Services
Several customers warned against using notary services at this location, citing poor experiences and lack of professionalism.
- JKJoAnne KriskoOct 20, 20255.0We just experienced amazing customer service at this location. Paris went above and beyond in helping us with a difficult Amazon return. I’ve honestly never experienced such positive and helpful customer service. She deserves a raise! 10/10 for Paris!
- YTYohannes TekleOct 7, 20251.0Avoid this location at any cost! I went there to drop off my ID to my former employer. I had a paid return label. He nevertheless decided to charge me for a box that I didn't need. When I mentioned I didn't need a box and the ID was already in an envelope, he said, "it will get lost with a 90%c chance". At this point I decided to go to another location.
- CCCurts CowanSep 3, 20255.0Excellent customer service.👍 Went into the UPS store to return products from AT&T did not feel very confident about the return process, walk to the counter, a young lady name Paris seemed full of confidents ask how she could help me? I pulled out all my paperwork that I had prepared upon coming to the store. With her Calm demeanor, , she exclaimed, I would not need all the paperwork… She was so calm and professional. I decided to step back and see what she could do… in less than three minutes, she had unpacked my perfectly packed wrapped box, which took me more than an hour to do. Scan the product , and said that was it. Very nice job and customer service, Paris🧐! I could’ve gotten upset. But within that short period of time, she gave me my receipt and she was done… I looked at my receipt. Everything seem to be in order… so I told Paris thank you very much for your help and have a good day. An I was on my way😁! Can’t make this up… Had a couple of errands to run, got home by the time I check my emails. AT&T send me a email, said that they received my return!😂 goes to show you what can happen if we just step out of our way sometimes! Excellent job Paris and thank you very very much…👍👍👍👍👍UPS keep her👍
- JDJennifer DonaggioAug 26, 20255.0Quick, efficient, professional!
- DNDoreen NkrumahAug 20, 20255.0⭐️⭐️⭐️⭐️⭐️ I stopped by this UPS Store on the Duke Street in Alexandria on August 2, 2025, and the ladies who helped me were absolutely exceptional! They were friendly, professional, and made the whole process smooth and stress-free. It’s rare to find such genuine customer service these days, but they truly went above and beyond. I’ll definitely be coming back and highly recommend this location!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Alexandria offer?
The UPS Store #3708 in Alexandria offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.
Where is The UPS Store located?
It is located at 3213 Duke St, Alexandria, VA 22314, at the Alexandria Commons Shopping Center, corner of Duke Street & Quaker Lane.
What are the store hours for The UPS Store in Alexandria?
Monday to Friday it is open from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, but holiday hours may differ.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental and mailbox services are available at The UPS Store #3708.
What nearby businesses could be useful if I visit The UPS Store?
Nearby businesses like Securible, LLC (an IT service company), and Unique Styles Barber Shop offer complementary services such as computer repair or grooming that you might consider visiting before or after The UPS Store.
Are there shredding services near The UPS Store?
Yes, Shred Nations is a nearby shredding service you can use for document destruction alongside the shredding services offered at The UPS Store.
What local professional services are nearby The UPS Store in Alexandria?
Nearby professional services include Eko Smart Solutions (energy company), Simple (employment agencies), Westfourth Communications (public relations), and Padgett Business Services (accounting). These may be helpful for business customers visiting The UPS Store.
If I'm visiting the Alexandria Commons Shopping Center, what other places can I explore around The UPS Store?
You can check out local salons like ONYC Hair and the European Wax Center for beauty services or stop by nearby establishments like Condo Approvals USA for property management needs or VXL Enterprises for business consulting.