The UPS Store

4.1
203 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4244 in Alexandria offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between St. Elmo's Coffee Pub And The Dairy Godmother.

Details

  • DeliveryNot available

Location

The UPS Store
2308 Mt Vernon Ave, Alexandria, VA
22301, United States

Hours

Reviews

4.1
192 reviews
5 stars
143
4 stars
5
3 stars
0
2 stars
4
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Neyda and Shivan for their exceptional service.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude service and issues with package handling, indicating inconsistency in customer experiences.

Pricing Concerns

Several customers expressed dissatisfaction with perceived high prices for services and materials, such as packaging and printing.

Efficiency

Customers frequently mentioned quick and efficient service, with many noting that their transactions were handled smoothly.
  • IB
    Ion Barometer
    Jan 4, 2026
    1.0
    Lost my package and could provide no assistance. Provided false tracking number.
  • DR
    Diana Dere R
    Dec 30, 2025
    2.0
    12/15/2025 - seems there is an issue with up charging for long boxes when we use our own mailing labels. We tested to see if it was our fault or UPS. Four times now we sent the exact same items, dimensions, weight, box, packing etc. Two we purchased mailing labels at the store and the other two labels we did ourselves. Only with the items done at home were we up charged for the length after item was delivered on our account!! This is not good business.
  • MH
    marissa hepler
    Dec 20, 2025
    1.0
    Came back 5 minutes after I realize I had been upsold on the box size to void my order only to be told first I could then I couldnt by another employee. I dont appreciate the dishonesty and upcharging by using an oversized box 6 x 6 x6 for what could have fit in a significantly smaller box, 6x6x1 or an envelop. I was charged 60ish bucks for something that couldve been 15. I will never use UPS again shame on these employees. Anthony upsold me, buyer beware.
  • LL
    Lorin
    Dec 18, 2025
    5.0
    I had the perfect experience at this UPS store in Del Ray thanks to the employee Shivan, who was incredibly helpful and kind, and ensured a very efficient experience. I highly recommend this location!
  • MK
    Maddy Kwakye
    Nov 25, 2025
    5.0
    Neyda and Zamyra at UPS were absolutely amazing! ⭐️⭐️⭐️⭐️⭐️ I came in with a rush order and was pretty stressed, but they handled everything with so much grace and patience. They walked me through each step, double-checked all the details, and made sure my package would make it out on time. Their calm, friendly attitude made a huge difference, and they turned a potentially stressful situation into a smooth, easy experience. I’m so grateful for their help—UPS is lucky to have them, and I’ll definitely be coming back to this location because of the excellent service they provided! 🙌📦✨

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4244 in Alexandria offer?

The UPS Store #4244 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.