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Staples

3.6
(210 reviews)

Business Details

(703) 836-9485

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Alexandria, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
3301 Richmond Highway, Alexandria, VA
22305, United States

Hours

Reviews

3.6
210 reviews
5 stars
114
4 stars
18
3 stars
15
2 stars
10
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and dismissive behavior from employees.

Staffing Issues

Several reviews mention the store being understaffed, leading to long wait times and poor service experiences.

Print Services

The print department receives positive remarks for efficiency and helpful staff, although some customers report issues with service quality.

Store Condition

The cleanliness and organization of the store vary, with some customers noting a neat environment while others describe it as messy and disorganized.
  • PP
    Paris
    1 day ago
    2.0
    Closed? Tuesday Evening. I know they were closing in 2 hours but I just wanted to pick up my order. February 24,2026
  • SS
    S.C
    Feb 17, 2026
    1.0
    I came in two days ago to do an Amazon return and was told by a manager (not sure his name but he had a ponytail) that the Amazon returns was closed. I was confused but said okay. I called yesterday to see if they were open and the gentleman on the line said that Amazon returns is always open, they never close. I looked at reviews for this location and I saw that recently this had happened before, where the same manager told another customer that Amazon returns was closed. Ive been coming to this staples for awhile and he seems to be a newer manager as I’ve never seen him before, but he doesn’t seem like one that’s worth keeping since he’s lying to customers. I took my return to Whole Foods instead.
  • DB
    Debra Brown
    Feb 17, 2026
    5.0
    The staff at this Staples store on Richmond Highway are the greatest! They are very helpful and always extra helpful to me and all of the customers that I have observed. I live in Washington, DC but I travel extra miles because I know I will be treated well!! Great Store!
  • JD
    Joseph Davis
    Feb 11, 2026
    5.0
    Love this location! I do my printing here and it is always done on time if not sooner and the associates are friendly and helpful!
  • BB
    Brian
    Feb 6, 2026
    1.0
    Ive been here three times. Two out of the three visits were bad. The store did not open on time. Myself and another customer waited several minutes at the door during posted hours where the store should have been open. My last experience was worse, as I needed assistance but the employees were unhelpful after i asked for help twice. I was told someone would help me shortly, but I waited twenty minutes with no assistance. Multiple employees saw me waiting and appeared to be activly ignoring me. I would not recommend this location at this time.

Frequently Asked Questions About Staples

What products does Staples in Alexandria, VA offer?

Staples offers a wide range of products including laptops, desktops, printers, ink and toner, office supplies, furniture, and cleaning supplies from brands like Dell, HP, Apple, Canon, and more.

What services are available at Staples in Alexandria, VA?

Staples provides print services, shipping, technology support, travel services, recycling, direct mail, design services, passport photos, Amazon returns, and pickup services.

Brand Certified Facts from Staples

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Certified February 22, 2026Yext Knowledge Graph
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