Staples

3.6
192 reviews
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Business Details

3301 Richmond Highway, Alexandria, VA
22305, United States
(703) 836-9485
https://stores.staples.com/va/alexandria/3301-jefferson-davis-hwy
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About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Alexandria, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
3301 Richmond Highway, Alexandria, VA
22305, United States

Hours

Reviews

3.6
192 reviews
5 stars
102
4 stars
18
3 stars
15
2 stars
9
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many customers reporting poor experiences, including rudeness and lack of assistance, while others praised specific employees for their helpfulness.

Staffing Issues

Several reviews mention the store being understaffed, leading to long wait times and inadequate service during busy periods.

Store Condition

Customers noted that the store's cleanliness and organization vary, with some describing it as messy and poorly stocked, while others found it neat and well-organized.

Printing Services

The printing department received both praise for quality and efficiency, as well as criticism for poor service and long wait times.

Product Availability

While some customers appreciated the wide selection of products, others expressed frustration over stock issues and unclear pricing.
  • PC
    Peggy Cantfil
    4 days ago
    5.0
    They didn’t have the item I was looking for and quickly ordered it, and I received it at my home in a few days. Also, the woman at the copy Center showed me how to use the machines I was very helpful.
  • CC
    Chris (Chris)
    Nov 17, 2025
    5.0
    Very helpful copy center
  • FM
    Faray Majid
    Nov 13, 2025
    1.0
    Exceptionally poor customer service and very rude staff. Not coming to this location ever again
  • JW
    jontaue wesley
    Oct 14, 2025
    1.0
    Terrible customer service!
  • TS
    TT STAPLETON
    Oct 1, 2025
    5.0
    I had an excellent experience with the associate who assisted me with checkout and rewards information and promotions. I did notice that there were less than a handful of associates there. This may be a problem if there are several customers in need of assistance.
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Frequently Asked Questions About Staples

What products does Staples in Alexandria, VA offer?

Staples offers a wide range of products including laptops, desktops, printers, ink and toner, office supplies, furniture, and cleaning supplies from brands like Dell, HP, Apple, Canon, and more.

What services are available at Staples in Alexandria, VA?

Staples provides print services, shipping, technology support, travel services, recycling, direct mail, design services, passport photos, Amazon returns, and pickup services.