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FedEx Office in Alexandria, VA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
685 N Washington St, Alexandria, VA
22314, United States
Hours
Reviews
3.1
121 reviews
5 stars
56
4 stars
4
3 stars
2
2 stars
12
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few praised specific employees for their exceptional service.
Staff Attitude
Numerous reviews highlight a negative attitude among staff, with complaints about employees being curt, dismissive, or unprofessional.
Service Reliability
Customers expressed frustration over unreliable service, including issues with package handling, incorrect information, and poor communication regarding shipping and printing services.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences, particularly with specific employees who provided helpful and friendly service.
Store Management
Several reviews suggest a need for better management and training of staff to improve overall customer service and operational efficiency.
- AHArman Hussain3 days ago5.0Really professional and quick staff. Went in today to ship some documents and the guy at the front walked me through everything and then saved me from having to buy an envelope since my shipment was prepaid.
- BDBC Davidson4 days ago5.0The pros know: FedEx is the real deal and this is a wonderful FEDEX store. Employees are friendly, welcoming and helpful. I've used this store for years and continue to be pleased with how the employees and store is managed.
- MMMohit MalhotraNov 6, 20255.0Extremely helpful! Aaron went above and beyond to help us with a rush printing for our conference. He worked the phones and contacted his colleague at another center and ensured that we got our job done! Thanks Aaron, you deserve all the love from FedEx!
- SPSundra ParkerOct 6, 20251.0I returned a mattress here to go back to SHEIN and somehow, it never made it. They didn't give me a receipt as they were in a rush and the mattress just disappeared!?! A whole mattress??? That's Crazy!
- SSSteph SSep 13, 20252.0Came in this Saturday and the woman working the counter was curt and unhelpful. Poor customer service
Frequently Asked Questions About FedEx Office Print & Ship Center
What are the main services offered by FedEx Office Print & Ship Center in Alexandria?
FedEx Office Print & Ship Center offers printing, copying, shipping, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
Where is FedEx Office Print & Ship Center located?
It is located at 685 N Washington St, Alexandria, VA, 22314, US.
What are the opening hours of FedEx Office Print & Ship Center?
Monday to Friday: 8:00 AM - 7:00 PM; Saturday: 9:00 AM - 6:00 PM; Sunday: 12:00 PM - 6:00 PM.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I pick up my online print orders in-store at FedEx Office Print & Ship Center?
Yes, in-store pickup is available for online print orders.
Does FedEx Office Print & Ship Center offer passport photo services?
Yes, passport photo processing is among their services.
What shipping services does FedEx Office Print & Ship Center provide?
They provide FedEx shipping, FedEx Express, FedEx Ground services, packaging, and related shipping expertise.
Are there nearby places where I can get a coffee before or after visiting FedEx Office?
Yes, Starbucks is nearby, providing a convenient spot for coffee before or after your visit.
What other businesses related to office or printing services are near FedEx Office?
Nearby businesses include Design Products, an office equipment and educational supply store, and Erickson and Ripper Framing Gallery that offers arts and crafts and home goods.
Which nearby places could be useful for business clients visiting FedEx Office Print & Ship Center?
Business clients might find Business Bank useful for financial services, and Sederholm Public Affairs for business consulting nearby the FedEx Office.