United States Postal Service

2.6
51 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 300 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
300 W Main St, Abingdon, VA
24210, United States

Hours

Reviews

2.6
51 reviews
5 stars
17
4 stars
2
3 stars
2
2 stars
3
1 star
27
  • MG
    Matt Graybeal
    4 days ago
    1.0
    Lisa is the rudest most ignorant mail worker I've met.
  • JJ
    Joseph
    5 days ago
    1.0
    Horrible customer service the old employee name Lisa is the rudest person I have ever seen she was yelling at an old man and being very unprofessional towards me and then decided to reach over-the-counter and give herself a good review before I could click it 👍
  • MB
    Merita Becia
    Nov 1, 2025
    1.0
    You all need better mail carriers. Been waiting 2 days for them to pick up packages and they never showed up. Put the mail on top of the note left in mailbox. Never had a problem with the other driver. I guess y'all just hire anybody now adays.
  • PL
    Preston Lewis
    Aug 8, 2025
    1.0
    Probably some of the saddest most pathetic workers I have ever seen at any establishment in my life. They clearly hate their lives and those of their customers I genuinely hope I never have to go back to any Post Office again after being treated so poorly and just the atmosphere of pure contempt. I wish I could do no stars but unfortunately 1 is the lowest we can go.
  • CB
    Chris Brooks
    Jan 22, 2024
    1.0
    The mullet lady is the worst example of customer service I have saw in a long time. I taught customer service reps at a Fortune 500 company for over 20 years. I I would use videos of her of what not to do. I mean it’s a joke really and says a lot that the building continues to let her be a representative. I have never looked at any of the reviews until today, but it’s obvious that this is not an isolated opinion. Can someone tell me if she runs the place? The only way I can figure that she keeps the job.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.