FedEx Ship Center

3.4
471 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in West Valley, UT when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
3433 W 2400 S, West Valley, UT
84119, United States

Hours

Reviews

3.4
471 reviews
5 stars
232
4 stars
47
3 stars
24
2 stars
18
1 star
150

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package delivery, including missed deliveries, packages delivered to wrong addresses, and lack of communication from drivers.

Customer Service

Many reviews highlighted poor customer service experiences, including difficulty reaching live representatives, unhelpful automated systems, and unresponsive support.

Staff Performance

While some customers praised individual staff members for their helpfulness and friendliness, there were also complaints about unhelpful or rude employees.

Overall Satisfaction

Overall, customer satisfaction appears low, with many expressing frustration and disappointment with the service provided by FedEx.
  • JL
    jenna lignell
    5 days ago
    5.0
    Chelsea was very helpful in helping me find a package! Very friendly and accommodating
  • JR
    Jerry Ray
    Jan 5, 2026
    1.0
    Driver doesn't know an address if he was in front of it. Had to drive 20 miles because he can't read.
  • GB
    Gayle Brakke
    Jan 2, 2026
    1.0
    Shipping is for a condo which needs a door access code. Address was updated with door code multiple times but all I got was a failure to deliver with picture of front door. Driver made NO attempt to call for assistance. After 4 days of no delivery I finally had to go to FedEx center and pick up my package. None delivery issue has happened multiple times and I have ask shippers to NOT use FedEx.
  • KS
    Keri Smith
    Dec 17, 2025
    2.0
    Well they would be great if I got my Item. They say it was delivered with a piece of paper and a lousy photo, but it wasn't, and to try to let them know is a damn joke. So I told Temu the issue and due to the idea they say it was delivered they refused to give me a refund. Im out 122.?? Bucks. Thanks!!! Ugh!
  • KM
    Kaylin Misa
    Dec 6, 2025
    1.0
    I am very frustrated because we were never notified before the item was sent back to the provider, especially after customer support assured us that instructions regarding the build would be added so we could receive it before Christmas. Due to this oversight, the item will no longer arrive in time for Christmas, which is extremely disappointing.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in West Valley offer?

FedEx Ship Center in West Valley offers packing supplies, boxes, and various FedEx shipping services including expedited, standard, and economy options.

What are the operating hours of FedEx Ship Center in West Valley?

The FedEx Ship Center is open Monday to Friday from 8:30 AM to 6:15 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.