United States Postal Service

Reviews

• JJ

  Josefa Jaimez

  6 days ago
  1.0
  Why is it that even though the delivery instructions specifically state that the contents are live plants—and explicitly request that the package NOT be left in the mailbox, but rather delivered to the front door—the delivery driver completely disregards this and leaves it in the mailbox anyway? Seriously? Where is the trust and reliability in the US Post Office's delivery service? Thank God I was keeping a close watch for when the status would update to "delivered"; the moment I saw in the system that it had been delivered, I rushed out to retrieve it. And by then, the leaves on the baby plants were already starting to wilt. As you can see in the images, basically, the plants were already getting cooked inside the box. And this was after only about an hour had passed since the carrier dropped it off inside the mail box. Please be more responsible and considerate, and properly train your delivery drivers! Because this is not the first time something like this has happened with US Post Office carriers. Sometimes they also leave mail containing sensitive information—or actual products—in other people's mailboxes. The system shows it as "delivered to mailbox," yet the package or envelope isn't actually there. That is completely unacceptable. And the worst part is that, most of the time, we never recover what was lost. This also contributes to identity theft, because that information doesn't always fall into the hands of decent people. I believe we should sue the U.S. Post Office for the damages and losses incurred. This happened today March, Tuesday the 07th, 2026, in West Valley City, Utah 84120.
• RH

  Rebeca Hernandez

  Apr 3, 2026
  1.0
  Jenny offers a bad attention. It's not kind or offer to help you. In addition to serving you with an annoying tone. In the questionnaire that I must fill out, she selected the highest grade for me. Which I consider a lack of respect. Unfortunately I had to go through her box twice and both times she got the maximum score herself
• RW

  Roy White

  Mar 16, 2026
  3.0
  Severely under staffed, they are suppose to open at 9, waited 20 minutes for them to open just to pick up a letter because they couldn't redeliver it.
• TV

  Tim Vernon

  Mar 11, 2026
  1.0
  A package I ordered was marked as delivered and placed in a parcel locker but the key to that locker was given to another person. I have reached out to the post office and was told the manager would call me to fix this nondelivery but I have yet to get any contact from them after going on 4 days. It has been nearly a week since the misdelivery and the post office and staff have done nothing to remedy their mistake. I left a note for the mail carrier in my mail box and the next day the carrier took my note and made no attempt to solve the issue confirming that they are aware of their own mistake.
• RG

  Rosangel Gómez

  Feb 20, 2026
  1.0
  Their workers are not friendly at all and if you don't speak English worse they don't give you information about anything and if they do they do it in a bad way

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