United States Postal Service

2.1
256 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3490 S 4400 W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3490 S 4400 W, West Valley City, UT
84120, United States

Hours

Reviews

2.1
256 reviews
5 stars
44
4 stars
17
3 stars
16
2 stars
15
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service quality, including rude staff and unhelpful responses to inquiries.

Delivery Issues

Many reviews highlighted significant problems with package delivery, including misdelivered items and packages marked as delivered but not received.

Staffing Problems

Customers frequently mentioned long wait times due to understaffing, with only one employee available during busy periods.

Customer Support

There were consistent complaints about the inability to reach customer support, with many customers unable to get through to a live person.
  • TL
    Tatsiana Lutz
    Jan 1, 2026
    3.0
    Has anyone checked this address against the company registry to make sure it's actually operational?
  • KH
    Kenny Howell
    Dec 19, 2025
    5.0
    Fast and friendly service at this location
  • HM
    Harvey Mobley
    Dec 13, 2025
    1.0
    THIS POSTAL SERVICE DOES NOT SCAN EVERY ITEM FROM THEIR DROPBOX!! SO SERVICE HERE IS 50% AT BEST!! GO TO MAIN OFFICE ON REDWOOD AND 2100 SOUTH, SERVICE IS UP AT 95%.THE OFFICE AT 3500 SOUTH AND 4400 WEST NEEDS SHUTDOWN AND USELESS COFFEE DRINKING PEOPLE NEED TO FIND ALTERNATE WORK, NOT IN THE POST OFFICE!! I HEAR WALMART IS LOOKING FOR MORE GREATERS, CHEVK WITH WALTER FROM KEFF DUNHAM, MIGHT GET SOME TIPS!!
  • JC
    John Cutler
    Nov 12, 2025
    5.0
    In November 2025, we visited the United States Post Office in West Valley City, Utah. This Post Office is on the Northwest corner of the intersection of 3500 South and 4400 West. This Post Office has a driving range to teach newly-hired Postal drivers how to drive in a variety of right-driving Postal vehicles, with the steering wheel on the right side. Fall leaves have been dropping on the driving range course, and the driving range will still provide valuable driving training experience for new Postal drivers.
  • BF
    Brady the femboy
    Nov 5, 2025
    5.0
    Femboy friendly. I came here to mail my second letter to Governor Spencer Cox. No problems for a Femboy here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.