Brand Certified
United States Postal Service
2.0(262 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3490 S 4400 W, West Valley City, UT
84120, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3490 S 4400 W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
262 reviews
5 stars
44
4 stars
17
3 stars
16
2 stars
15
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Delivery Issues
Many customers reported problems with package deliveries, including packages marked as delivered but not received, and mail being delivered to the wrong addresses.
Staffing Problems
Frequent mentions of understaffing leading to long wait times and inadequate service during busy hours.
Communication Failures
Customers expressed frustration over the inability to reach staff by phone and the lack of effective communication regarding their packages.
- RGRosangel GómezFeb 20, 20261.0Their workers are not friendly at all and if you don't speak English worse they don't give you information about anything and if they do they do it in a bad way
- IZIvonne ZamudioFeb 4, 20261.0Esto es lo peor !!!Desde diciembre fui actualizar mi dirección y esta persona que trabaja aquí nos recibió la dirección actual y nos dijo que se comunicarían con nosostros nunca pasó !!! Pasaron 15 días y vuelo a ir y nos indica que simplemente ellos se les olvidó poner la información en el sistema !!! Nuevamente hacemos lo mismo y por tercera vez se les olvidó !!! Llevo desde diciembre hasta hoy intentando obtener mi llave de correo con dos devoluciones de una caja desde Atlanta que pagué 160 dólares y quien me responde por esto ??????? Demasiado negligentes y muy decepcionante y desgastante he perdido mucho dinero por culpa de ustedes ,ahora mi caja que ????? Y mi dinero en verdad no hagan ningún trámite con ellos
- JSJamie StefanJan 31, 20261.0Terrible customer service! Saturday 1/31/26 They enjoyed making it difficult. I had to go somewhere else.
- TGTracie GarciaJan 23, 20261.0Anytime I try to go within their stated regular business hours they are always closed. There's always people pulling on the door to see if they can get inside knocking there's clearly workers inside and their doors state they're supposed to be open. But they never are.
- RGRobyn GreenJan 21, 20261.0Do not go to this location. They will charge you fees that do not apply to your package. I was charged a $5 fee for a non standard package. It was a box that was smaller than a shoe box so I was very confused. I looked up what they considered non standard on their website and in no way did my package fit that criteria. They will scam you here. Don't do it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 3490 S 4400 W?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
What are the opening hours of this USPS location?
Monday to Friday: 9:00 AM to 6:00 PM, Saturday: 10:00 AM to 2:00 PM, Sunday: Closed.
Can I apply for a passport at this post office and do they offer passport photo services?
Yes, this location accepts first-time passport applications and most can also take your passport photo. You should complete and print your application before applying and make an appointment for photo services.
Is an appointment necessary for passport services at this location?
Generally, you need to schedule an appointment using the online scheduler for passport services, although limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this USPS?
The current fee for a passport photo at USPS is $15.
Can I get a PO Box at this location and can I reserve one online?
Yes, you can apply for a PO Box in person or reserve one online securely. You will receive instructions for completing your setup in person.
Is there 24/7 access to PO Boxes at this USPS upon lobby closing?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Check with your local Post Office for exact lobby hours.
How can nearby places help me during my visit to the USPS location?
Nearby places such as the 'Price 4 Charter Buses & Limos West Valley City' can offer transportation options, and dining spots like 'Papa Johns Pizza' or 'Jack in the Box' provide food before or after your postal errands.
What other services can I find near the USPS location?
Nearby, you can find automotive services like 'Central Body Shop' and 'Advanced Service Automotive Repair, Inc.', as well as telecommunications at 'Metro by T-Mobile', offering useful options for car and phone needs.
Are there any nearby places for pet services close to the USPS at 3490 S 4400 W?
Yes, 'West Valley Animal Shelter' and 'West Valley City Animal Services' are close by, providing pet care and animal services you might find helpful.
Brand Certified Facts from United States Postal Service
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