Business Details
About
Logistics Service
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
Details
- Wheelchair accessible entranceAvailable
Location
AIT Worldwide Logistics
1743 Alexander Street, West Valley City, UT
84119, United States
Hours
Reviews
1.9
7 reviews
5 stars0
4 stars
2
3 stars0
2 stars0
1 star
5
- MLM LoziOct 31, 20241.0I paid extra money for my treadmill to get delivered to a specific room. It weighs over 300lbs so I figured they would send multiple people and have equipment to bring it down a single set of stairs. They did not. They sent one person. If I hadn’t been home to help, it wouldn’t have made it out of the truck. David was great, but sending him out for a job like that alone is just ridiculous
- KBKevin BransfieldApr 4, 20241.0The absolute worst experience I’ve ever had with a delivery. The individuals delivering my treadmill had absolutely no respect for my house dragging the 250lb treadmill across my wood floor scratching my floor. When I asked them not to drag it across my wood floor the immediate scoffed at me and told me it’s not a big deal. When I told them not to drag it again the threw a fit and left my treadmill upstairs without assembling it or even moving it to the basement which is what I paid for, along with assembly. Worst company ever. Extremely disrespectful and scheduling was a nightmare.
- IGIsaac GundersonAug 31, 20221.0Sams Club please avoid this carrier- please. At a minimum, consumers don’t sign the form until you take the entire package apart, and take your time. I signed the delivery form despite the package being on its side (I did note this it on the form), I then immediately opened and then noticed 30 seconds later that the product was cracked in multiple locations. The drivers were very polite and accommodating but their dispatcher and other company personnel were rude and used the technicalities of signing to leave the broken shipment behind. Indicating that this was now Sams Clubs problem because they secured a signature. This company does not stand behind their service. That is a guarantee. There are companies you can rely on and those you can’t. This one you can’t.
- MBMickey BitskoJan 21, 20201.0Passed up a good load to book one with these guys. Rolled out only to have them call my dispatch and say we weren’t eligible because we “haven’t been in business for a year”. No bueno.
- CPCurtis PDec 30, 20194.0Requires signature on delivery, great. Sets up a 4 hour window for delivery, not great but okay. No delivery one and a half hours after latest point of delivery window. Call their customer service and told the item was 30 minutes out. Over an hour later still no delivery. Item finally delivered a day late. The driver who delivered is the only reason I've changed my rating from 1 star to 4 star.
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
Where is AIT Worldwide Logistics located in West Valley City, Utah?
AIT Worldwide Logistics is located at 1743 Alexander Street, Suite 201, West Valley City, UT 84119, USA.
What are the business hours of AIT Worldwide Logistics?
AIT Worldwide Logistics is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving and Christmas.
Does AIT Worldwide Logistics offer international shipping services?
Yes, AIT Worldwide Logistics is a global freight forwarding company that offers international shipping and customs clearance support through its licensed customs brokerage team.
What types of cargo does AIT Worldwide Logistics handle?
AIT handles all types of cargo including temperature-controlled goods like food and pharmaceuticals, oversized/heavy freight, and hazardous materials such as batteries and chemicals. Contact their office for details on items they do not accept.
Is AIT Worldwide Logistics a certified freight forwarder?
Yes, AIT holds numerous certifications across its global locations, including authorized economic operator status and good distribution practices certification.
Can customers drop off return items directly at AIT Worldwide Logistics?
No, AIT facilities are not consumer parcel drop-off locations. You should contact your seller or shipper to arrange returns.
What services does AIT Worldwide Logistics offer?
AIT provides freight forwarding, air and sea freight, ground distribution, import/export, customs clearance, warehousing, and intermodal logistics services.
Are the AIT Worldwide Logistics facilities accessible for people with disabilities?
Yes, the facilities have wheelchair accessible entrances and parking.
What nearby dining options are available around AIT Worldwide Logistics?
Nearby dining options include Taco Bell, KFC, El Morelense, Azteca Mexican, and Mariscos Coliman, offering a range of fast food and Mexican cuisine perfect for meals before or after your visit.
Which nearby places could customers visit for quick services near AIT Worldwide Logistics?
Customers can visit Fastlane Courier for food delivery and parcel services, Cricket Wireless or Metro by T-Mobile for mobile phone needs, and Molly Maid for home cleaning services nearby.
Are there any nearby entertainment or activity venues close to AIT Worldwide Logistics?
Yes, nearby entertainment options include Good Vibes Dance Studio and WCS Vibes for dance classes, and Receptions on Redwood for event planning and concert venues.