AIT Worldwide Logistics

Reviews

• JT

  John Tusting

  Feb 19, 2026
  1.0
  OK communication ahead of time about when they were supposedly coming to deliver our furniture, but absolutely lousy follow through. Waited all afternoon for the delivery window, finally called the local terminal an hour and a half after the scheduled delivery window ended and was told that they would deliver it the next day. No call from the driver or from AIT dispatcher to let me know that I would be waiting all day with my thumb up my Axx for nothing. I told the terminal contact not to deliver before 2pm as we would not be there, so of course the driver delivered at 1pm, lying to a neighber saying we had given them permission to just drop the items off which was absolutely not true. All boxes were strapped together on one pallet and left out in the weather. One of the boxes bundled on the pallet was pressed into another, damaging the dresser we had ordered. Terrible company, does not respect their clients' time and showed extremely poor communication and service. Do not allow these incompetent clowns to deliver anything you value.
• KB

  Kevin Bransfield

  Apr 4, 2024
  1.0
  The absolute worst experience I’ve ever had with a delivery. The individuals delivering my treadmill had absolutely no respect for my house dragging the 250lb treadmill across my wood floor scratching my floor. When I asked them not to drag it across my wood floor the immediate scoffed at me and told me it’s not a big deal. When I told them not to drag it again the threw a fit and left my treadmill upstairs without assembling it or even moving it to the basement which is what I paid for, along with assembly. Worst company ever. Extremely disrespectful and scheduling was a nightmare.
• DD

  drthmaw

  Dec 20, 2021
  1.0
  Have been waiting on a delivery I ordered on Nov 29. Est delivery date was 12/9 and it was still sitting in Atl when I called. Followed up the following Tue and it was sitting in Tampa on 12/10. as of today 12/20 still no delivery and upon 3rd call find out it is missing and they are investigating. Stay away from this carrier, worst by far I have ever encountered. If I could enter a negative number I would. UPDATE 12/27- STILL WAITING
• CP

  Curtis P

  Dec 30, 2019
  4.0
  Requires signature on delivery, great. Sets up a 4 hour window for delivery, not great but okay. No delivery one and a half hours after latest point of delivery window. Call their customer service and told the item was 30 minutes out. Over an hour later still no delivery. Item finally delivered a day late. The driver who delivered is the only reason I've changed my rating from 1 star to 4 star.
• SB

  Sunny Baa

  Aug 24, 2017
  4.0
  Best timing to head down there would be around 5.15p.m. from my point of view that's the perfect time. The people are courtes, once the product is in they will start you. Otherwise it's still in transit.

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