Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.7
(311 reviews)

Business Details

7901 S 3200 W, West Jordan, UT
84088, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7901 S 3200 W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7901 S 3200 W, West Jordan, UT
84088, United States

Hours

Reviews

2.7
311 reviews
5 stars
113
4 stars
16
3 stars
6
2 stars
8
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rudeness and lack of assistance from staff.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and unreliable tracking information were noted.

Staff Recognition

Several customers praised specific employees, particularly Aurelio and Derik, for their exceptional service and dedication to cleanliness.

Cleanliness

The post office received positive feedback for its cleanliness, largely attributed to the efforts of the custodial staff.

Communication Problems

Customers expressed frustration with the inability to reach staff by phone and the ineffective automated phone system.
  • MC
    Michael Cuthbert
    Feb 17, 2026
    1.0
    If you want to cry just call the USPS Customer Service number. At the beginning you will end up in the 3rd Circle of Hell if you ask to speak to an actual live human being. This is your tax dollars at work!
  • SB
    scott brown
    Feb 2, 2026
    5.0
    Was able to drop off my letters to be delivered. There were pre-stamped by myself
  • LN
    lisa nielsen
    Jan 5, 2026
    1.0
    As usual, I was supposed to receive a package by registered mail and it was returned to sender for insufficient address which that the propper address, but instead of returning it to sender they sent it to another state, now it's lost. Every time I use usps. they mess something up, especially if it's registered mail. I strongly advise that you use anyone except usps for anything that matters
  • JT
    Julian Teakle
    Dec 19, 2025
    1.0
    Kiosk sales are final, couldn't get a refund. Lines are long and place stinks like cigarettes. Lovely experience I'll never be back.
  • MB
    Maria Paula Villasmil Bermudez
    Dec 18, 2025
    1.0
    Muy mal servicio de GLORIA BENITEZ, vine a cambiar mi dirección postal, eran las 6:20 pm y la señora solo decía que ya iban a cerrar Me dijo que no se cambiaba la dirección ahí en persona, que solo era online y se mostró muy grosera

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others