United States Postal Service

Reviews

• AF

  Alyssa Fitzsimmons

  Dec 16, 2025
  1.0
  My package shows delivered but it’s not. Can’t even call them bc they have stupid robots that talk for them so when I go in to see what’s going on with my package they can’t find it but my notifications are telling me it got sent back to them and they’re telling me it was delivered. WHERE IS MY PACKAGE!
• ZT

  zjp tv

  Nov 7, 2025
  5.0
  The Post Office in Vernal, Utah has honestly become one of those places I appreciate more the longer I’ve lived here. A lot of people probably don’t think much about their local post office beyond just sending mail or picking up a package, but for me, the Vernal Post Office has stood out in a positive way. It’s reliable, familiar, and surprisingly friendly. Whenever I’ve needed help or had a question, the employees there have been quick to assist, and they do it with patience rather than rushing people through the line. One of the things I like most is the consistency. No matter what time of the year it is, whether it’s the busy holiday season or a normal weekday afternoon, the staff works hard to keep everything running smoothly. I’ve seen long lines before, but the workers stay calm and professional even when things get hectic. They explain things clearly, they help people understand forms, mailing options, and package requirements, and they do it with a good attitude. That matters more than some people realize, because customer service can truly make or break someone’s whole day. The building itself is always kept clean and organized. The layout is simple, so it’s easy to find P.O. boxes, drop boxes, and the counter. I also appreciate the hours, because they work well with most schedules. The lobby area for P.O. boxes being accessible after regular business hours is super convenient, especially when I’m running late or need to check something quickly. It’s a small thing, but small things add up to make a difference. Another part of why I like the Vernal Post Office is that it has a kind of community feel. It’s common to run into people you know, and the employees recognize repeat customers. There’s something comforting about being greeted like a familiar face instead of just another person in line. That sense of familiarity makes the experience feel more personal and friendly. I’ve also had times where I needed help with slightly complicated shipments, like sending important documents or packages with tracking, and every time the staff walked me through the safest and most affordable way to do it. They take the time to make sure I understand what I’m paying for and what to expect. That level of honesty builds trust, and it makes me comfortable using the post office instead of relying only on private shipping services. Overall, the Vernal, Utah Post Office is dependable, well-run, and staffed by genuinely helpful people. It’s not flashy or something people always think to compliment, but it deserves recognition. Good service, consistency, and kindness go a long way, and the workers here have shown those qualities every time I’ve visited. I’m grateful for that, and it’s the reason I’m happy to say that the Vernal Post Office is a place I truly like and appreciate.
• MM

  matthew

  Mar 17, 2023
  1.0
  Mail lady that delivers to 100 South refuses to deliver mail. We have cleaned everything, got rid of the dogs, and paid her, 500$ and I still have to go to the post office to get packages. The service in vernal is a joke. I don't expect any less from government, but goodness.
• TM

  Trent Mathews

  Nov 28, 2018
  1.0
  The lady that delivers to my house will not drop off packages. If your dogs bark she will say that a animal interfered and will not leave the package.

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