The UPS Store

4.3
246 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3370 in Tooele offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
772 N Main St, Tooele, UT
84074, United States

Hours

Reviews

4.3
246 reviews
5 stars
192
4 stars
7
3 stars
5
2 stars
8
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Staff Performance

Specific employees, particularly Brayden and Karalinn, received numerous commendations for their exceptional service and professionalism.

Mixed Experiences

While many reviews highlighted positive interactions, some customers reported negative experiences with certain staff members, particularly regarding attitude and service quality.

Efficiency

Customers noted that the store is generally well-staffed, leading to quick service and minimal wait times.

Packaging and Shipping

Several reviews mentioned the staff's diligence in packaging items securely, although there were complaints about pricing and policies related to shipping.
  • NQ
    Nivaldo Queiroz
    3 days ago
    5.0
    I have been in several UPS, the one in Tooele for me is the best. Even when they are very crowded and busy, their employees are always with a smile on their faces. 5 Stars service for sure.
  • CV
    Catherine Valerio
    Dec 22, 2025
    1.0
    If I could give this store 0 stars, I 100% would. I have never had a pleasant experience at this UPS location. Today I went in because I, unfortunately, had stuff shipped to me through UPS. My packages seemed to be lost, no delivery was ever attempted, and it seemed as though the tracking was telling me it was at the UPS store in Tooele. I went in to see if they were, and a super sweet younger girl was initially helping me. But then a lady, I don’t know if she’s the store manager or what but I’ve never had a pleasant visit with her, proceeded to butt in. When I was explaining things to her she just kept saying “no”. When I asked if she can help to track it and maybe let me know what sorting facility my packages were at, she rudely kept saying no and basically waved me out. It’s fine if she was genuinely not able to give me that information, but she went about it poorly. Her attitude was horrible. I dread coming to this location. This lady, and I’m assuming her husband, are the rudest employees there.
  • JW
    Jeremy Walker
    Dec 20, 2025
    5.0
    I went into the Tooele ups store on the last Saturday before Christmas and receive great service from Brayden. He helped me send a Christmas package, get holiday themed stamps, and figure out how to print some copies from a file on my phone. He had all the right answers for me and was amazingly cheerful. This location is always adequately staffed to keep the line moving, and today was no exception.
  • SC
    Staci Christensen
    Dec 15, 2025
    5.0
    GREAT experience! Especially with the busy holiday season! Umila creates a very friendly environment!
  • SH
    Suzie Hansen
    Dec 12, 2025
    5.0
    I am so grateful for a computer savvy technician at UPS! I had purchased an online picture and paid for it and came into the UPS store to print it out and the company kept sending me in circles trying to get me to join their club and sign up for their newsletter. Brayden was much more patient than I and he finally got things lined up! Thank you so much!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3370 in Tooele offer?

The UPS Store #3370 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.