The UPS Store

4.3
245 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3370 in Tooele offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
772 N Main St, Tooele, UT
84074, United States

Hours

Reviews

4.3
245 reviews
5 stars
191
4 stars
8
3 stars
5
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting their helpfulness, patience, and willingness to go above and beyond.

Staff Professionalism

While most reviews commended the staff's professionalism, there were notable complaints about a few employees being rude or unprofessional, which negatively impacted some customers' experiences.

Efficiency

Customers frequently mentioned the efficiency of service, with many noting quick wait times and effective handling of their shipping and printing needs.

Pricing Concerns

Several reviews expressed dissatisfaction with pricing, particularly regarding packaging and shipping costs, which some felt were excessively high compared to other locations.

Store Environment

The store was generally described as clean and organized, contributing to a positive shopping experience for most customers.
  • SS
    Senia
    Nov 13, 2025
    5.0
    This review is specifically regarding Karalinn. If I were rating the other (younger) employees it would be far fewer stars.(You know who you are.) Every time Karalinn is there, she greets with a smile, she handles business quickly and professionally, and treats every customer like a person rather than a task. There are times when Karalinn is working solo, and the lines get longer, but she still efficiently gets everyone through the process with a smile. ( more often than not, once customers show up, the kid employees disappear to the back room leaving Karalinn to handle things herself) This UPS location is lucky to have Karalinn, and as customers, so are we.
  • AY
    Alyson Yates
    Nov 11, 2025
    5.0
    I had a great experience working with Karalinn at The UPS Store. She was friendly, professional, and went above and beyond to make sure everything was done right. She even gave me some really helpful advice about keeping Amazon return receipts — something I wouldn’t have thought of, but it could save a big headache later! Excellent customer service and such a pleasant experience overall. Highly recommend!
  • AA
    Ashley McLean (Abirddd)
    Nov 11, 2025
    5.0
    I have always done my Amazon returns at this store. Everyone is so nice and has a smile on their face. I had Notary services done here today and Umila was amazing. She’s so nice and bubbly and helps everyone while running around doing her job as well. She even helped me package up my documents to drop off with FedEx. I wish I could give more than 5 stars to her!
  • AM
    Alyssa Maier
    Nov 11, 2025
    5.0
    As someone who deals with deliveries pretty much on a daily basis, I can honestly say Karalinn stands out and has left such an awesome impact on customers! Her kindness and understanding goes such a long way and deserves to be recognized! People can be so cruel in this world but Karalinn is here to remind us that we’re here to work hard and make a difference! And she does exactly that! Awesome job UPS for hiring an angel!
  • KO
    Kylie Ochsenbein
    Nov 11, 2025
    5.0
    Karalinn is the most phenomenal employee she always has a wonderful attitude and 90% of the time is one of the only people upfront to help on multiple occasions I have gone in and she has helped me lift my package (b/c I’m expecting or my hands are full) she manages and runs the entire store although I don’t believe she’s in charge of that ! The first time I came in was during the holiday season she i noticed she was so hands-on. On multiple occasions I’ve noticed people hanging out in the back or Or straight up ignoring the line out the door , every time you can find her ready to assist others with a great attitude I’m so thankful Everytime I get her for my returns b/c I know I’ll be taken care of . She makes it a wonderful experience with her service and being so efficient.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3370 in Tooele offer?

The UPS Store #3370 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.