Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2545 in Taylorsville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Taylorsville Towne Center.
Numerous reviews highlighted poor customer service, with many customers reporting rudeness and a lack of assistance from staff.
Staff Attitude
Several customers noted that employees displayed condescending and dismissive attitudes, particularly towards elderly and disabled customers.
Mixed Experiences
While some customers praised specific staff members for their helpfulness and friendliness, others consistently reported negative interactions, indicating a lack of uniform service quality.
Pricing Issues
Customers expressed dissatisfaction with additional charges for services like printing and taping, which they felt were excessive compared to other locations.
Store Environment
The store was described as busy, with some customers noting that staff seemed overwhelmed, leading to inadequate service during peak times.
SD
Simply Mama D's
2 days ago
5.0
Great service, wonderful customer service and smiles from staff..it is one of the easiest places to ship packages from, even during holidays or weekends.
DJ
d J
Oct 31, 2025
5.0
I am kinda surprised about all the bad reviews. I go there a lot and everyone is very pleasant and helpful! Not everyone is cut out for retail you have enjoy your time with the customers. So maybe these people that they are talking about need to elsewhere. I love this place!
KF
Katherine Freitez
Oct 31, 2025
1.0
Pésima atención, son groseros cobran las impresiones carisimas
JS
Jared Skabelund
Oct 29, 2025
1.0
Literally the worst shipping store I've ever had the displeasure of visiting. When you use self checkout to scan your packages and then follow the directions, somehow they "didn't know what do with it" or "no one talked to us about" meanwhile my clients are losing money because employees who spend all day shipping boxes apparently don't know what to do with a box that's labelled and scanned in and placed where it is supposed to be. 1 star is far too generous for the clueless crew that works here.
JM
J M
Oct 27, 2025
1.0
This UPS Store is absolutely not friendly toward the elderly or people with disabilities. The employees are consistently rude, impatient, and disrespectful. I’ve witnessed multiple occasions where they belittled elderly customers who needed help using the machines or didn’t have the proper supplies like boxes. Their behavior is condescending and unprofessional, and it’s ruining this store’s reputation.
Today, I personally experienced their attitude once again. The store was very busy, and after the employee finished with another customer, I set my boxes down on the counter where she had been working. Instead of returning promptly to assist me, she deliberately took her time and then raised her voice in a snarky, dismissive tone—telling me that I needed to wait until I was called. I have a shoulder injury and physically cannot lift heavy boxes repeatedly; once I set them down, I couldn’t pick them back up easily.
The lack of compassion and basic respect at this location is unacceptable. I sincerely hope that management takes a serious look at what’s happening behind that counter because these employees are driving customers away. I would rather use self-service a thousand times over than deal with such unkind, unprofessional staff again.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Taylorsville offer?
The UPS Store #2545 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the store hours of The UPS Store #2545 in Taylorsville?
Monday to Friday the store is open 8:30 AM to 6:30 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #2545 open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM. Holiday hours may vary, so check their website for updates.
Where is The UPS Store #2545 located?
It is located at 1935 West 4700 South, Taylorsville, UT 84129, inside the Taylorsville Towne Center.
What payment methods are accepted at The UPS Store #2545?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get notary and faxing services at The UPS Store in Taylorsville?
Yes, The UPS Store #2545 provides notary and faxing services among other business services.
Are there dining options near The UPS Store #2545?
Yes, Pizza Hut, a pizza and fast food restaurant, is located nearby, making it convenient to grab a meal before or after your visit.
What nearby businesses offer related services or supplies?
Nearby businesses include Repipe Specialists, which provides plumbing and printing services, and Shred Nations for shredding services, complementing the offerings at The UPS Store.
Are there any community or charity organizations near The UPS Store?
Yes, the Youthbuild Rescue Project, a community service and charity organization, is located nearby if you're interested in local social services.
How can customers contact The UPS Store #2545 for inquiries?
Customers can call +1 801-969-3044 or email store2545@theupsstore.com for questions or more information.