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The UPS Store #2545 in Taylorsville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Taylorsville Towne Center.
Many customers reported experiencing rude and unhelpful staff, with specific complaints about certain employees being particularly disrespectful.
Staff Friendliness
While some customers praised individual employees for their helpfulness and friendliness, there were numerous reports of overall unfriendly behavior from the majority of staff.
Service Efficiency
Several reviews highlighted issues with service efficiency, including long wait times and employees not assisting customers promptly.
Store Environment
The store was noted for being clean and well-organized, but the atmosphere was often described as unwelcoming due to staff attitudes.
Pricing Concerns
Customers expressed dissatisfaction with additional charges for services like printing and taping, which they felt were unreasonable compared to other locations.
KK
K
Jan 3, 2026
1.0
I was shocked by how staff spoke to customers who were only asking simple questions. The unnecessary attitude made sure the experience was memorable — for all the wrong reasons. I’d recommend going to another location.
AD
Alexandria Delacruz
Dec 29, 2025
5.0
I always go to the store to return my packages from Amazon. Some employees are very nice and helpful There was actually a bigger girl who had to help me very funny And friendly I’m shocked to see all the bad reviews Since I’ve not ever had any problem and I go here pretty frequently
TD
Tiffany Davis
Dec 26, 2025
2.0
I have used this store for many things, and I have noticed that the staff is incredibly unfriendly. There is one employee (the only one I have ever seen wear a name tag) by the name of Cathy who has been so helpful. It makes me feel bad that she’s the only one that seems to care about other people. The last time I was there, the other people that were working were so rude that I almost walked right back out. There is a heavier set girl who had nothing nice to say to either her coworkers or to the customers. Thankfully Cathy was working as well that day.
Something really needs to be done about these employees if y’all want return customers. It’s getting ridiculous.
SB
Stephanie Borquez
Dec 21, 2025
1.0
Terrible customer service. I tend to go to this location to return Amazon packages, since it's close to home. The employees here are very rude, in particular an older woman with grey hair. She made a racist comment as well, when I was translating to a friend who didn't speak much English on how the return process worked. She then walked off, ignored us, left us standing there, until a different employee finally came to assist us with the return label. Wouldn't recommend
JJ
Jody Johnson
Dec 18, 2025
1.0
RUDE & AGGRESSIVE STAFF!! I was attempting to do the right thing and return a package that was delivered to me by mistake. I was told they are not UPS, they did not deliver it and they could not take it and repeatedly yelled at me it was illegal for me to leave it with them. I felt like a criminal trying to return someone’s lost package. Asked for the girls name who was yelling at me and I was told she LEGALLY, does not have to give it to me. WOW could they say the world legally a few more times. Horrible experience!
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Taylorsville offer?
The UPS Store #2545 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the store hours of The UPS Store #2545 in Taylorsville?
Monday to Friday the store is open 8:30 AM to 6:30 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #2545 open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM. Holiday hours may vary, so check their website for updates.
Where is The UPS Store #2545 located?
It is located at 1935 West 4700 South, Taylorsville, UT 84129, inside the Taylorsville Towne Center.
What payment methods are accepted at The UPS Store #2545?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get notary and faxing services at The UPS Store in Taylorsville?
Yes, The UPS Store #2545 provides notary and faxing services among other business services.
Are there dining options near The UPS Store #2545?
Yes, Pizza Hut, a pizza and fast food restaurant, is located nearby, making it convenient to grab a meal before or after your visit.
What nearby businesses offer related services or supplies?
Nearby businesses include Repipe Specialists, which provides plumbing and printing services, and Shred Nations for shredding services, complementing the offerings at The UPS Store.
Are there any community or charity organizations near The UPS Store?
Yes, the Youthbuild Rescue Project, a community service and charity organization, is located nearby if you're interested in local social services.
How can customers contact The UPS Store #2545 for inquiries?
Customers can call +1 801-969-3044 or email store2545@theupsstore.com for questions or more information.